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Toyota of Lancaster
Lancaster, CA
5,973 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
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Showing 5,973 reviews
March 11, 2019
One amazing dealership. One amazing dealership! Best customer service from sales to service! The only place to buy and maintaine a vehicle! Not to mention selection. They hav One amazing dealership! Best customer service from sales to service! The only place to buy and maintaine a vehicle! Not to mention selection. They have a vehicle for everyone's budget. They can also service any make and model as well. Simply amazing! More
by THEWENGERTS2015
Verified CustomerEmployees Worked With
Other Employees :
July Puzon, Teresa Caso, Joe Garrido, Geoff Yeager
March 11, 2019
Maintenance Very accommodating , friendly and always helpful .not hard to get an appointment and service is always right . It helps you feeling like their family Very accommodating , friendly and always helpful .not hard to get an appointment and service is always right . It helps you feeling like their family and nice place to wait for your car. More
by BSTMOM0104
Employees Worked With
March 10, 2019
Great Customer Service Salesman was very helpful and genuine. Took his time to take care of what I was looking for, and then some. Called to ask him a couple questions too a Salesman was very helpful and genuine. Took his time to take care of what I was looking for, and then some. Called to ask him a couple questions too and he was very prompt in helping us find answers. More
by Flores
March 10, 2019
quality delivery Car as delivered was well prepped and clean. All accessories were included as identified, Happy with the vehicle. So far no mechanical or appearance Car as delivered was well prepped and clean. All accessories were included as identified, Happy with the vehicle. So far no mechanical or appearance related problems. Cap purchased from dealer, not at dealer. More
by mariloutyler
Employees Worked With
not applicable
March 09, 2019
Fabulous Dealership Excellent dealership, excellent service. I have already shared this information with friends and acquaintances. My experience was so positive from t Excellent dealership, excellent service. I have already shared this information with friends and acquaintances. My experience was so positive from the Sales Person, Ricardo Valssquez, to Econ in Financial. More
by LFARMER03
Employees Worked With
March 09, 2019
Horrible !!!! Horrible customer service! First of all I had received a call to bring my vehicle in because they finally received the seat belt. My seat belt has not Horrible customer service! First of all I had received a call to bring my vehicle in because they finally received the seat belt. My seat belt has not been working for 2 months and waited that long until it finally came in! Then when I went to service department they just kept saying lies after lies first one was the part was not in second was we won’t be able to work on your vehicle ! Until I told them I’m not leaving without getting it fixed and me risking my life and getting a ticket ! Then he went back (asst manager ) and stated he would be able to do get it done . Then my vehicle was ready within 30 min he did not call me to tell me my vehicle was ready I had to go to his desk and ask for my vehicle! Never going there again ! More
by ERICKMEDINAJIMENEZ
Employees Worked With
March 09, 2019
Not willing to go out of their way for me I went in for an electrical problem for my 2018 tacoma and didn't want to help me or figure out what was the problem all their good for is oil changes I went in for an electrical problem for my 2018 tacoma and didn't want to help me or figure out what was the problem all their good for is oil changes would I recommend any one NO. Went to see if any issues was for the aftermarket lights and not at all was interfering with the taillights problem. More
by JOEDELACRUZKC
Employees Worked With
Stephanie Santiago
March 09, 2019
Good communication and listening Listening and discussion between myself and service rep and the rep going out for short drive so he could better understand my issue with rear brakes Listening and discussion between myself and service rep and the rep going out for short drive so he could better understand my issue with rear brakes yielded results. He gave the work to technician Eduardo and worked with so he could understand my specific issue. Both came to see me when work completed explaining what was done. Pleased with the communication. The 04 Tundra now brakes like it did when I drove it off the showroom floor 15 years ago. Thank you Joey and thank you Eduardo for your excellent skills that made this job come out to perfection More
by PRIVCAD
Employees Worked With
Technician Eduardo , Joey Gonzales
March 09, 2019
Go faster and miss more! A courtesy service call by you left the "check engine" light still on, on the dash control panel. An email to Sierra Toyota concerning the meaning of A courtesy service call by you left the "check engine" light still on, on the dash control panel. An email to Sierra Toyota concerning the meaning of the wanring light, has gone unanswered to date. Can I drive the truck and ignore the "check Engine" light, or do I need to bring the truck back in for action about the "check engine" warning light? poor service followup.... More
by CLAUDWSEAL
Employees Worked With
Tom Grabbit, Michael Hachey
March 09, 2019
Toyota of Lancaster is top notch! I called many dealerships before leasing my Tacoma and Toyota of Lancaster stood out from the rest. They were very kind, respectful, straightforward, I called many dealerships before leasing my Tacoma and Toyota of Lancaster stood out from the rest. They were very kind, respectful, straightforward, yet very professional and willing to do as much as they could to gain a new customer. For that reason I was more then willing to drive 60-70 miles to give them my business. More
by hyper1100
Employees Worked With
