Toyota of Lancaster - Service Center

Erik was very helpful and didn't give up until he figured out why my car wouldn't periodically start. You can also follow the progress of your car on a text link that is sent to your cell phone and you can out why my car wouldn't periodically start. You can also follow the progress of your car on a text link that is sent to your cell phone and you can quickly review any charges on a electronic document. I've been a customer for at least 24 years and this dealership will usually give me 10 to 15% off of most major service jobs which makes it competitive with other car service centers. More

We were very happy that this all worked out. Thanks go to Stephanie Santiago who was a jewel . We have been dealing with this issue for months and without going though the whole story , we final Thanks go to Stephanie Santiago who was a jewel . We have been dealing with this issue for months and without going though the whole story , we finally found resolution. Thanks you. More

For two weeks my service Advicer has not return my call or fix my issue, I call and no call Back at all. or fix my issue, I call and no call Back at all. More

Super convenient. Staff is friendly and efficient. My only complaint is they don’t really give accurate times for when your vehicle is completed. Staff is friendly and efficient. My only complaint is they don’t really give accurate times for when your vehicle is completed. More

Lancaster dealership is great! They are very professional and they will answer any questions you have and if they do not know an answer they will find out and get back to you with They are very professional and they will answer any questions you have and if they do not know an answer they will find out and get back to you with an answer. I highly recommend going to Victoria. My dad and I went to her mom for years and she just recently got promoted but her daughter is great! More

Toyota always treats me well. They let me know when I need service and get me in and out quickly. They are thorough in their services and let you know exactly what service they a They let me know when I need service and get me in and out quickly. They are thorough in their services and let you know exactly what service they are performing and the cost. Stephanie Santiago is my service manager now and she has been very nice and helpful . I have been with Toyota for years, and Chanin Yescas was my service manager. She is the best at what she does and glad she has been promoted. She always took care of me like I was family. More

I have been purchasing vehicles and having my vehicles serviced by this dealership since 2004 and have nothing but good things to say about them. they have my loyalty. serviced by this dealership since 2004 and have nothing but good things to say about them. they have my loyalty. More

The wait can be a little long on some days but it’s nice to get updates while waiting. The reps that have helped me have always been friendly and professional . There was a few times when I would pick it up to get updates while waiting. The reps that have helped me have always been friendly and professional . There was a few times when I would pick it up my Highlander and the glove compartment door would not close properly and it would be something that only happened after picking it up, but that only happened about 3 times. Other than that always a good experience. More

He was helpful and helped me with other issues . It was a the tine that they told me for the service It was a the tine that they told me for the service More

A good place to go' to get your car service . And the staff is awsome. And the staff is awsome. More