Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Douglas Velasco
Douglas Velasco at Toyota of Lancaster

Douglas Velasco

Service Advisor

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

Contact Me
4.8
458 Reviews
4.8

458 Reviews

Write a Review

458 Reviews of Douglas Velasco

March 30, 2026

Dealership Rating
Employee Rating

Very satisfied whit the service very efficient and effective nice people help me whit my car tha ks More

by Luis Saquic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 30, 2026

Toyota of Lancaster responded

Thank you for your kind review! We’re so glad to hear you were very satisfied with the service and found our team efficient, effective, and friendly. We truly appreciate your support and are always here to help with your car.

February 15, 2026

Dealership Rating
Employee Rating

Very cool all people give me a great ideas Every one are amazing and respectful thank you More

by martinezmarco287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Gus Alatorre , Annie Vodegel

Report | Print
Feb 16, 2026

Toyota of Lancaster responded

Thank you so much for your kind words! We’re thrilled to hear that our team was able to provide helpful ideas and that everyone made you feel respected and welcomed. That’s exactly the experience we strive to create for every customer. We truly appreciate you and look forward to seeing you again!

February 09, 2026

Dealership Rating
Employee Rating

Hi thank you very much for your Services everything was a excellent service And good team working More

by 1972cruzcruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Alatorre

Report | Print
Feb 10, 2026

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

January 22, 2026

Dealership Rating
Employee Rating

Great customer service she was really and fast would like to make an appointment again with sari More

by Jeannettevasquez64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

January 20, 2026

Dealership Rating
Employee Rating

The service staff were very friendly, the prices were reasonable, and it was excellent overall. More

by dachenglu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Lester Diaz, Emma Haddad, Gus Alatorre , Annie Vodegel

Report | Print
Jan 20, 2026

Toyota of Lancaster responded

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

December 11, 2025

Dealership Rating
Employee Rating

Overall the representatives are very professional. , They really appreciate members purchase, and they take time to make the deal. More

by marialevine10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 12, 2025

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction drives us, and we look forward to welcoming you back for another outstanding experience.

December 07, 2025

Dealership Rating
Employee Rating

Toyota service employees are ready to fix the problem and get job done right with service orders. :) More

by igmartinez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kiara Santos, Melissa Larios, Gus Alatorre

Report | Print
Dec 08, 2025

Toyota of Lancaster responded

Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and look forward to being your preferred choice for service in the future.

December 04, 2025

Dealership Rating
Employee Rating

I highly recommend her services it was excellent she was very knowledgeable and helpful and I appreciated the concern and support she gave me More

by Abdulai bangura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Gus Alatorre , Annie Vodegel, Chanin Yescas

Report | Print
Dec 04, 2025

Toyota of Lancaster responded

We're overjoyed by your review! Your praise inspires us to continue delivering excellence. See you on your next visit!

December 01, 2025

Dealership Rating
Employee Rating

Everyone at this location is friendly. I'm not good with names but I bought my car here and have serviced it here since. I have never ran into anyone who doesn't have a smile and greets me More

by Amparosemail95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raed Alzrigat, Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Gus Alatorre, Jeff Calero , Annie Vodegel, Chanin Yescas

Report | Print
Dec 03, 2025

Toyota of Lancaster responded

Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and look forward to being your preferred choice in the future.

November 19, 2025

Dealership Rating
Employee Rating

Toyota of Lancaster has been great! The employees are super courteous and explain things very well. More

by LABORDAYRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Gus Alatorre , Annie Vodegel, Chanin Yescas

Report | Print
Nov 24, 2025

Toyota of Lancaster responded

Thank you for recognizing our customer service team! We’ll be sure to pass on your kind words, as they mean a lot to us

1
2
...
46

Dealership Inventory (179 Vehicles)

used 2024 Toyota Highlander car, priced at $34,799
2024 Toyota Highlander
used
Magnetic Gray Metallic exterior
Automatic
Front-wheel Drive
$34,799
View Details
used 2023 Toyota Corolla car, priced at $19,599
2023 Toyota Corolla
used
Classic Silver Metallic exterior
Automatic
Front-wheel Drive
$19,599
View Details
used 2023 Toyota Sienna car, priced at $40,499
2023 Toyota Sienna
used
Cypress exterior
Automatic
Front-wheel Drive
$40,499
View Details
new 2026 Toyota Tacoma car, priced at $44,258
2026 Toyota Tacoma
new
Celestial Silver Metallic exterior
Automatic
Rear-wheel Drive
$44,258
View Details
used 2023 Ford F-150 car, priced at $30,988
2023 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
$30,988
View Details
used 2025 Lexus IS 300 car, priced at $44,499
2025 Lexus IS 300
used
caviar exterior
Automatic
Rear-wheel Drive
$44,499
View Details
View All Inventory