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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,995 Reviews

3,995 Reviews of Toyota of Lancaster - Service Center

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January 05, 2020

Great Service Had great service as usual. From the time I checked in for service until the time I left I was treated very well by everyone. Chanin is outstanding. More

by Jay D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2020

Service Visit Great service ,everyone did a perfect job. My new Camry runs tip top and I "am getting over 33 mpg. Tom, the service manager, always has his departm More

by WILL348FERRARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2020

Outstanding as always Why 5 star is easy. Two words. Actually one name. SEAN PRESTON! I bring my Lexus and non-Toyota vehicles to Toyota because I trust Sean, and the More

by JNT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2020

Excellent Joey, was very helpful and attentive to help me and get me out on time even without an appointment. He did a fantastic job. Thanks More

by ARUNJITSHERGILL90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
January 02, 2020

Very good The people were very friendly and helpful, they got me in and out as quickly as possible. I definitely recommend them if you need your car fixed. More

by skeetersk8s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Grabbit
January 01, 2020

Brake Light Problem I took my 2018 Tacoma for a recall. I had the hardest time setting an appointment. I had to use my truck for work and they told me that Toyota does no More

by RUBIOM34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Guzy
Jan 03, 2020 -

Toyota of Lancaster responded

Hi RUBIOM34, Your second visit in December would have been the perfect time to allow us to fix the cracked brake light from your previous appointment 13 days earlier but not mentioned during your meeting with Sean. We invite you to bring the vehicle back in so we can inspect the damages. Please call Teresa Caso, our customer relations manager, or Tom Grabbit, our Service Director, at 661-948-0731. We appreciate the feedback and look forward to speaking with you. Toyota of Lancaster

January 01, 2020

Great service. They are all very friendly and very helpful. The check in period is never that long. The place is always clean. It’s also nice to have the ability to More

by NORBERTBASTIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Martinez
January 01, 2020

Best in 2019 The service department led by Chanin Y. is always the best in the AV. I always encourage my friends to try them for their Toyota. More

by robin.nobriga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2019

Broken rear hatch latch/lock This was the second latch to be installed, this time it works like when it was new. (apparently the wrong latch was installed the first time) More

by BOB85.85
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
December 30, 2019

fast and efficent very friendly staff. Counter girl Mellisa larios took very good care of me during my stay. Went over all the details and even came and got me when my More

by GRANDPA1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Grabbit
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