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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,995 Reviews

3,995 Reviews of Toyota of Lancaster - Service Center

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December 13, 2019

Great Always happy and willing to work out the best deals in service as possible. Has a Great personality and I am always satisfied with the service. More

by Emely V
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
December 13, 2019

It was great I set an appointment online, when I got there I was greeted right away and they were friendly. They told me my service would take about an hour and it More

by skeetersk8s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2019

Excellent Customer Service! Very professional and friendly. As always, I received great customer service from Chanin Yescas! Service was performed quickly. Waiting room is comfortable and conducive to working. More

by Vince Parillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2019

Alex Guzy is the best!!! Alex was there start to finish!! He made sure, i mean really made sure that things were seen through and so honest. Kept me up to date on the work tha More

by yosemiteluna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Guzy
December 09, 2019

Frustrated, lower attendance! Pague $850 por un servicio que incluia entre otras cosas el cambio de frenos delanteros de mi Tundra 2015, me la entregaron y la camioneta hacia mucho More

by ISAAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chanin Yescas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Caso
Dec 20, 2019 -

Toyota of Lancaster responded

Hi Isaac, Thank you for your private response. After reviewing your file, we noted that you drove the vehicle with our technician to verify normal operation. If this has changed or you feel that this concern is still outstanding, we invite you to bring the car back in and test drive it with our shop foremen. We have notified U.B., your service advisor, that you will be bringing the vehicle back in for this purpose. We look forward to seeing you and working on this concern to its conclusion. Toyota of Lancaster

December 09, 2019

Awesome Customer Service I would not take my Toyota anywhere else for service. They have the best customer service. Making and appointment is super easy and the free shuttle More

by MYCHULYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2019

Happy service Joey always is friendly, helpful, explains what is needed and options. I feel he is a great no pressure & honest. I feel I am in good hands. More

by LADYRIDER2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle man! Excellent driver., Joey Gonzales
December 08, 2019

Excellent service. Melissa was the service person that took care of me, gave me update as what needed to be done besides the change oil and car rotation. In spite of the More

by BEBOTSILVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2019

Great customer service The agent was friendly and professional. She kept me informed of status of my vehicle. Service was done quickly too and within the time quoted. More

by HIS66GTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Santiago
December 05, 2019

Excellent Service Chanin is the service person that i always request as she goes above and beyond to help her customers. On this service some problems were found and th More

by SLMATEIRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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