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3,951 Reviews of Toyota of Lancaster - Service Center
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October 14, 2019
good saleperson the sale person that helped me was great and helpful he asked question and answered all my question that is the type of people that I like working wit the sale person that helped me was great and helpful he asked question and answered all my question that is the type of people that I like working with not some one just run there mount and not answer that was at the last dealership I went to your dealership was very good More
by JOHNNIE.JOHNSON
Verified CustomerEmployees Worked With
the dealer name was junior, Refugio Garcia
October 14, 2019
If you need your car done right, see Chanin Yescas, I have found a rare gem at Lancaster Toyota of AV, in the service department. Her name is Chanin Yescas, she has a straight forward honest approach to I have found a rare gem at Lancaster Toyota of AV, in the service department. Her name is Chanin Yescas, she has a straight forward honest approach to fixing your vehicle. More
by TGGAITAN
Employees Worked With
October 12, 2019
disappointing I arrived on time for my appointment. I sat in my car for almost 30 min waiting to be checked in. no one was around. I told the screener that I was l I arrived on time for my appointment. I sat in my car for almost 30 min waiting to be checked in. no one was around. I told the screener that I was losing air from one of my tires and suspected a nail. he told me that a lot of people were experiencing the same thing and it was probably not a nail and they would check the tires. It took 2 hours to complete the service. technician said on receipt, "no nails in tires". I took the car back to Los Angeles. Next morning had a flat tire and a nail was found in tire. I had to pay for new tire and mounting. The worst experience I have ever had at Toyota. More
by LEAGLE96
Employees Worked With
I tried to forget all of their names.
October 11, 2019
Disappointed. Brought my car in for check up after a deer landed on the top of my hood. Mechanic says they couldnt open my hood and I would need to have body job f Brought my car in for check up after a deer landed on the top of my hood. Mechanic says they couldnt open my hood and I would need to have body job first. I told them Walmart had just changed the oil and didnt say anything about not being able to open my hood. I brought my car home. Popped hood open with no problems. And I'm a woman who knows nothing about cars other than putting gas in. Wasted my whole saturday with this. More
by jlieu74
Employees Worked With
Mauricio Orellana
October 11, 2019
Service Department Went for oil change. It was quick and I was treated well. Snacks were available, some were even free. Very competitive price. I’ll be back! Went for oil change. It was quick and I was treated well. Snacks were available, some were even free. Very competitive price. I’ll be back! More
by WALPERK61
Employees Worked With
October 10, 2019
The professional rep Chanin is very friendly, knowledgeable, & professional . Always there to help when you need service. She explains the process of the service you are c Chanin is very friendly, knowledgeable, & professional . Always there to help when you need service. She explains the process of the service you are coming in for along with the cost of service. She always give you her honest opinions & recommendations. More
by PRSSLUV
Employees Worked With
Other Employees :
Michael Santamaria
October 10, 2019
Chanin, You dont know everything so take that chip of your shoulder and go back to customer service 101 training and pay close attention to the part about treating the customers who contribute to your pa your shoulder and go back to customer service 101 training and pay close attention to the part about treating the customers who contribute to your paycheck like friends and family, not like a know it all More
by Vicki_ L
October 09, 2019
Chainin is the BEST I have been coming to Toyota since 2012 I bought my car here and have been so please with the care I get . Chainin is so helpful and honest. When I p I have been coming to Toyota since 2012 I bought my car here and have been so please with the care I get . Chainin is so helpful and honest. When I put 200000 miles on my first Toyota I chose another Toyota because I KNEW Chainin would take care of my new car as good as she did with my 2012 Scion. I love that I can have the same person and my Cars are regulars here. More
by DAWNTLANE
Employees Worked With
October 09, 2019
Always finding something new that needs fixing Been going here for a year and i always ask my self why. This place is so negative, always finding something that might need a look at. I’ve checked o Been going here for a year and i always ask my self why. This place is so negative, always finding something that might need a look at. I’ve checked on all these suspected issues and found out that all of these possible problems are false, I’ve taken my car to a separate mechanic and found all these issue to be false. Hate this place will go to keyes in the valley instead. More
by PHILLIP_SOLO
Employees Worked With
Jose Martinez, Joey Gonzales
October 08, 2019
Very good I liked the service that I received from Toyota of Lancaster. Joey did a great job of getting me in and out of there . I’ll highly recommend him for a I liked the service that I received from Toyota of Lancaster. Joey did a great job of getting me in and out of there . I’ll highly recommend him for anything. More
by RAIDHATER323
Employees Worked With
Joey Gonzales
