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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,946 Reviews

3,947 Reviews of Toyota of Lancaster - Service Center

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August 22, 2019

Great experience. Great customer service and great repair work done in a timely manner. My service provider was very efficient, helpful and kept me informed during the More

by VELBUZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Grabbit
August 22, 2019

Great service The service is always excellent. The waiting area is a great place to sit and wait for my car to be finished. Toyota total care is worth every penny. More

by Gladys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Santamaria
August 21, 2019

I'm completely satisfied with my service I purchased my Camry from frontier Toyota in Valencia. When I was looking for a car at Toyota of Lancaster they acted like they didn't want to sell me More

by FCFLICKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2019

Lazy mickey mouse job! First of all i came here for my 10000 miles service which includes oil and filter change, tire rotation, check all engine fluids! They changed my oil More

by randy14rda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Santamaria
Aug 22, 2019 -

Toyota of Lancaster responded

Hi Randy, We appreciate the time it took to participate in this survey and are always grateful for constructive criticism from our customers. We have attempted contact to discuss your review with you, but have not yet been successful. Our ToyotaCare technicians work in groups of two; one performs the oil change while the other completes the tire rotation. It is because of this system that is is extremely unlikely for them to neglect one of these tasks. However, we would still like the opportunity to discuss the issue with you to build a more trusting relationship. Please contact Teresa Caso, our customer relations manager, at 661-948-0731M-F. We look forward to speaking with you. Toyota of Lancaster

August 20, 2019

Great service! Joey is amazing! The service and support is always the best. People are helpful and friendly. He is a flat out rockstar. He is kind and always looking More

by NICELLECDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Gonzales
August 19, 2019

great service as always Always great service. Jose and team never fails to service my Tundra completely and timely. Never have an issue with the quality of work. TANX More

by hawaiianlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
August 17, 2019

Great It was great didnt take long it was good it was fast didnt have to wait long its was great and fast and great efficient More

by Jazmin08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2019

Great service Always great service very helpful I didn't have to wait long for my car to be fixed and knowing its going to be done right More

by ANDREW2208MEDINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Gonzales
August 16, 2019

Great service! Alex went above and beyond to make sure my vehicle was taken care of. I will be happy to work with him again in the future. More

by mbuchholz5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Guzy
August 16, 2019

Car Recall The two service technicians that met with me did an excellent job in explaining things to me and then contacting me in a timely manner. More

by yrbkqu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Gonzales
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