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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,957 Reviews

3,957 Reviews of Toyota of Lancaster - Service Center

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February 12, 2019

Excellent Quality Service Sierra Toyota has been the dealer who takes care of my RAV4 maintenance for the past 5 years and they’ve been doing an excellent job. Special credit i More

by Rav42015AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2019

Awesome 👍 Great customer service, and very knowledgeable. I have coming here since 2008 and love the service. Chanin is a very knowledgeable person , she knows More

by JR.RODRIGUEZ86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2019

Toyota"s A+ Service Sean always takes good care of me and my car!! Fast Friendly Service with great emphasis on detail. Toyota always stands by their work and presents th More

by JAPELINO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2019

Always friendly, always professional This is the best car service center I’ve used, hands down. They take such great care of my new car that I recommended my mom take her 2013 here for re More

by mdawne33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
February 07, 2019

Service - 40,000 mi I was disappointed my Service Manager Rey is no longer with the company, but Max was great and went above and beyond to provide outstanding service. More

by Toyotafan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Ciotti
February 07, 2019

Great staff, efficient service! Micheal santamaria is a great service provider and is an efficient worker. He made my feel sure my car was in great hands. He explains everything simp More

by LIZZIE25977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal santamaria
February 06, 2019

Awesome! I have a great experience of my first appointment with Toyota Service Center,All the people where really knowledgeable to address my concerns and ques More

by KRIMAR7773MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : July Puzon, Jose Martinez, Steve Guevara
February 05, 2019

No lounge area available. Even with renovation going on there should be somewhere for one waiting to sit and be comfortable. Not being prepared for appointment caused more wait More

by TURCOTTES78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
Feb 06, 2019 -

Toyota of Lancaster responded

Hi TURCOTTES78, Thank you for the feedback regarding your recent service. We are sorry our employees neglected to show you to our customer lounge and waiting area. We take pride in having a lounge with comfortable seating and complimentary offerings for our customers to enjoy. We even have a cafe if our customers desire a full lunch or just a large variety of snacks to choose from. We sure appreciate your choosing Toyota of Lancaster as your service provider and look forward to improving on your last appointment. Thank you. Toyota of Lancaster

February 05, 2019

Very good The service person I had was very good. And the wait was not long at all. The waiting area is very nice and a car came out great. Thank you very much. More

by ODDBRAWL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hachey
February 05, 2019

Jose service members makes youbfeel like family. Highly recommended and always patient. Explains everything and give you options. Thank you Toyota! I love my car and it is never failed me yet. More

by MAILLYNNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
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