Antonio Hernandez
Antonio Hernandez at Toyota of Lancaster
Refer Me

Antonio Hernandez

FLOOR MANAGER

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.7
101 Reviews

I love my community and I love my customers. Toyota is the best Value in the world and I am passionate about helping everyone find the best deal on a new or pre owned vehicle. Thank you ahead of time for the opportunity to earn your business! See you soon.

Dealership Experience

6 yrs, 5 mos

Industry Experience

25 yrs

Specialties & Trainings

Customer service. Intuitive problem solver that always looks for the best value for his clients. Community partner.

4.7

101 Reviews

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101 Reviews of Antonio Hernandez

April 17, 2024

Dealership Rating
Employee Rating

Si me dieron la garantía de un año porque yo estuve insistiendo no porque uds querian ayudarme. Si te recuerdas dijiste que no daban garantía para eso y lo entiendo pero uds me vendieron un auto con el More

by JRIVERA.RAMIREZ91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Melissa Larios

Apr 17, 2024

Toyota of Lancaster responded

Arreglamos el Windshield como te dijemos que lo hariamos. Nos disculpamos porque no estuvo satisfecho con el servicio. Hicimos lo mejor que pudimos para corregir las inquietudes. Lamento saber que después de todo lo que hicimos todavía no estás contento. Tomaremos estos comentarios como formas de mejorar nuestro servicio.

March 07, 2024

Dealership Rating
Employee Rating

My wife and I had a fantastic experience working with everyone at Toyota of Lancaster. I recommend them to everyone and I'll be back soon to get a vehicle for my son. Thank you again! Elsa & Jesse - AV More

by jesse61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

February 20, 2024

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Employee Rating

Fernando was great! Really appreciated his follow ups every now and then, took me and my family some time to decided on what vehicle, he was very kind and patience every More

by Natehrndz23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernando Leon

Feb 20, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

January 05, 2024

Dealership Rating
Employee Rating

This review is mainly for the help received from Fernando Leon he was never pushy or felt like a sales person.He was very communicative and very pleasant to work with.He answer all of our questions to the be More

by Bluekarlaelizabeth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernando Leon

Jan 05, 2024

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Fernando Leon receives the recognition he deserves. Thank you again and have a great day!

October 22, 2023

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Employee Rating

I got my bz4x with the best deal and he helped me to make the best decision, so patient and knowledgeable. More

by azadkika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Chavez, Maricela Cardenaas

Oct 25, 2023

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

October 03, 2023

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Employee Rating

Fernando provided great customer service and a quick turnaround for a Prius available to test drive. I appreciate him reaching out about the car's availability and checking to see how things were going More

by Maria
Recommend Dealer
Yes

Other Employees Tagged: Nico Stoll, Fernando Leon

Oct 03, 2023

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

August 20, 2023

Dealership Rating
Employee Rating

Tony and Marco where a very great help fast and easy purchase no haggle or nothing straight forward with our purchase More

by JULYSTER21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Mejia

Aug 21, 2023

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

August 04, 2023

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Employee Rating

Customer service is great polite very detailed with explaining what is going to happen on the day of appointment and the waiting time was accurate to the minute. Customer personnel kept us updated or More

by sierratoyota01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Garcia

Aug 04, 2023

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

July 28, 2023

Dealership Rating
Employee Rating

Mario and Tony where really good help…. straight to our purchase no haggling or nothing and answered all our questions More

by JULYSTER21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Mejia

Jul 28, 2023

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

July 21, 2023

Dealership Rating
Employee Rating

Frank was an amazing person helped us a lot, loves to talk and get the job done when a person is in a time crunch but mostly he wants the best for people and gives good service 10/10 recommend coming wit More

by khernandez7890
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Marentes

Jul 21, 2023

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

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