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4,032 Reviews of Toyota of Lancaster - Service Center
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February 03, 2019
Dealership has improved Responsive and friendly-vastly improved from my last visit. The only suggestion I have is that manufacturers coupons should automatically load to your Responsive and friendly-vastly improved from my last visit. The only suggestion I have is that manufacturers coupons should automatically load to your account. I forgot to bring coupon with me so it wasn’t honored. More
by Violetblue
Verified CustomerEmployees Worked With
Orellana
January 31, 2019
Fast, friendly service by Sean We always use Sean for our service advisor. Hes always friendly and professional. Service is fast and on time. Sean communicates services needed and i We always use Sean for our service advisor. Hes always friendly and professional. Service is fast and on time. Sean communicates services needed and is to the point. More
by Gchite
Employees Worked With
January 28, 2019
Fast and Efficient. Great Customer service by Max Ciotti, he was very friendly and professional. I also liked the showroom, and overall quality of cleanliness, as well a Great Customer service by Max Ciotti, he was very friendly and professional. I also liked the showroom, and overall quality of cleanliness, as well as friendly staff.. More
by bertmbabiz
Employees Worked With
Max Ciotti
January 25, 2019
Unhappy customer Had to wait 4 hrs for 60k miles service? Poor service!! It’s the 3rd time this has happened to me here. Also only had 2 trained mechanics to fix the r Had to wait 4 hrs for 60k miles service? Poor service!! It’s the 3rd time this has happened to me here. Also only had 2 trained mechanics to fix the recall issue? Knowing you have a recall, only have 2 people trained mechanics? Did they not want customers to come and get the recall item fixed??? Very Unhappy!!!!!! More
by GEETHA.BURLESON
Employees Worked With
Michael Hachey
January 25, 2019
Courteous, knowledgeable and on time as promised Great service lounge complete with complimentary coffee, donuts and fruits while watching TV. Also, has a small Cafe that serves snacks and sandwiches Great service lounge complete with complimentary coffee, donuts and fruits while watching TV. Also, has a small Cafe that serves snacks and sandwiches you can order and buy. The Service Lounge makes you really feel at home. More
by jump989901
Employees Worked With
Michael Hachey
January 24, 2019
Sean's the Best! Professional, courteous, and always on time! Sean Preston is one of the main reasons I continue to service my vehicle with Toyota! Thanks again, Sea Professional, courteous, and always on time! Sean Preston is one of the main reasons I continue to service my vehicle with Toyota! Thanks again, Sean! More
by manzanolife
Employees Worked With
January 23, 2019
Professional Quality Professional service done to manufacturer's specifications. Thorough vehicle checks for safety and future maintenance. Personable service staff. Labor Professional service done to manufacturer's specifications. Thorough vehicle checks for safety and future maintenance. Personable service staff. Labor charges are high but the argument can be made that "you get what you pay for"? More
by rogersadvisors
Employees Worked With
January 23, 2019
Great customer service From the moment I came in the service was great. The person that greeted me was friendly, my service advisor sean was super informative and upfront. I From the moment I came in the service was great. The person that greeted me was friendly, my service advisor sean was super informative and upfront. I was offered a shuttle ride home while my vehicle was serviced which was awesome and they picked me back up to get my car. The cashiers helped me get my vehicle because sean wasnt available and they were very prompt and friendly. I will definitely be coming back. More
by Soccermom23
January 23, 2019
My GoTo Place I go to Toyota for the "recommended" service, when I have questions or concerns and recently I began going to them for the SMOG test. I go to Toyota for the "recommended" service, when I have questions or concerns and recently I began going to them for the SMOG test. More
by dorothy75
Employees Worked With
January 22, 2019
If the service is done, make sure to look for the customer Please let know the customer how long it's going to take the service, and when its done call the customer and look for them until you find them , and Please let know the customer how long it's going to take the service, and when its done call the customer and look for them until you find them , and let them know that their vehicle is ready.... More
by JCARLOSNEO28
Employees Worked With
