Toyota of Lancaster - Service Center

excellent service For the most part I continue to get my car serviced at this dealership unless something happens when I'm on the road and even then I still consult wit For the most part I continue to get my car serviced at this dealership unless something happens when I'm on the road and even then I still consult with Chanin to make sure they are not misleading me. I trust her. Today was a day where everything checked out fine for both cars. More

Fantastic Service Service Department is wonderful, very helpful and knowledgeable and friendly service writers. I want to thank Chanin for accepting my appointment so Service Department is wonderful, very helpful and knowledgeable and friendly service writers. I want to thank Chanin for accepting my appointment so late and getting my cars serviced. More

Great Experience! Excellent Service! Loved that they accommodated my schedule! Quick drop off! Quick pick up! But still felt like I was being taken care and not rushed. Although I purch Loved that they accommodated my schedule! Quick drop off! Quick pick up! But still felt like I was being taken care and not rushed. Although I purchased my vehicle at the Victorville Toyota Center, this Service Department knows how to treat their customers. I will definitely be coming back as a repeat customer. More

Great Service Adviser Good job to Sean Preston. Great service Adviser. Your service usually depends on how good your Service Adviser is. Sean was quick to check me in. Sinc Good job to Sean Preston. Great service Adviser. Your service usually depends on how good your Service Adviser is. Sean was quick to check me in. Since my car is new, and this was my 1st Service in quite a while at Lancaster Toyota, he had a Tech address my 'rattles' right away. The Lounge is a nice place to hang out too. Also a shout-out to Tom Grabbit, the Service Director. He's always there to address any concerns. Contrary to the reviews on Yelp! if you have an issue Tom is always willing to address and resolve the concern. Good job to Sean and Tom. More

Always an excellence experience. Chanin is the BEST Service Advisor that any Toyota Service Dept. has employed. We have owned 7 Toyotas since 1976 & Your service dept, is by far, @ Chanin is the BEST Service Advisor that any Toyota Service Dept. has employed. We have owned 7 Toyotas since 1976 & Your service dept, is by far, @ the very top. I did not have an appointment as my left front tire kept losing air so I just popped in @ Toyota of Lancaster. Chanin, immediately, set up service for that tire. Unfortunately, I needed a new tire. Please note, all 4 tires were purchased from Toyota approx 2 years ago. Extremely satisfied with the service. Thank You. More

Great service I was able to have my car fixed within a day. I am satisfied with the care and Rey was attentive. He was able to make sure that my car was fixed withi I was able to have my car fixed within a day. I am satisfied with the care and Rey was attentive. He was able to make sure that my car was fixed within a couple of hours. More

Except service for regular maintenance Took my car in regular service using the appointment system and was in and out in an hour! The service department was excellent, although the guy sett Took my car in regular service using the appointment system and was in and out in an hour! The service department was excellent, although the guy setting my service up at the dealership needs some help on his customer service attitude. More

Routine check up The service manager Channing especially, and Jose who has alternatively helped me, are both outstanding, proactive, and see that the job gets done tim The service manager Channing especially, and Jose who has alternatively helped me, are both outstanding, proactive, and see that the job gets done timely and we’ll. More

Great Service My experience with Service Advisor Chanin was outstanding. I have dealt with Chanin in the past and have had a great experiences. She is efficient, My experience with Service Advisor Chanin was outstanding. I have dealt with Chanin in the past and have had a great experiences. She is efficient, knowledgeable, friendly, and professional in her job. She answered my questions to my satisfaction. More