3,943 Reviews of Toyota of Lancaster - Service Center
Great customer service!! All employees in the service area are very friendly, and nice always have great customer service every time I go to take my car in. Never have any pro All employees in the service area are very friendly, and nice always have great customer service every time I go to take my car in. Never have any problems!! More
Oil change service I scheduled an appointment for my oil change,the service staff was nice and friendly,but I wasn’t to happy for a 2hour time quote with an appointment. I scheduled an appointment for my oil change,the service staff was nice and friendly,but I wasn’t to happy for a 2hour time quote with an appointment.I had requested my tires to be adjusted to 40 psi,it wasn’t done😕and then the tech left a smudge of oil on my fender.The customer waiting lounge is nice with coffee and water and snacks.That I appreciate,and it also gave me an opportunity to see the newest vehicles available on the showroom...btw the service advisor that the appointment was with wasn’t there.I don’t recall his name ,the vehicle was done in 90 minutes. I spoke with Craig about prices on a new car,his help and internet team were nice and thorough More
Very helpful and courteous very knowledgeable. I would definitely recommend this service center to someone else. Mauricio Orellana helped us and he was great! Grea and courteous very knowledgeable. I would definitely recommend this service center to someone else. Mauricio Orellana helped us and he was great! Great experience More
Excellent Cudtoner Service Max offers superior customer service. I was helped in a reasonable amout of time and I was kept informed about my my vehicle survives. Max is person Max offers superior customer service. I was helped in a reasonable amout of time and I was kept informed about my my vehicle survives. Max is personable, professional, and above all else knowledgeable. More
Regular maintenence Very good service. New mgt shows. I used to drive to Bakersfield, but new changes in Lancaster dealer has won me back. Continue great service and I'll Very good service. New mgt shows. I used to drive to Bakersfield, but new changes in Lancaster dealer has won me back. Continue great service and I'll continue to come back. More
Awesome Service Always timely for a busy place. Courteous staff all around and Rey Osuna very helpful in getting me in and out as I’m from Ridgecrest Always timely for a busy place. Courteous staff all around and Rey Osuna very helpful in getting me in and out as I’m from Ridgecrest More
Thank you Toyota of Lancaster for the quick turnaround! Although the line was a little long in the morning to get in, the turn around turn was outstanding. Thank you for your efficiency and great customer Although the line was a little long in the morning to get in, the turn around turn was outstanding. Thank you for your efficiency and great customer service. More
Excellent Service Chanin makes my visits to Toyota so easy and stress free. I always receive excellent service, that's the main reason I keep coming back Chanin makes my visits to Toyota so easy and stress free. I always receive excellent service, that's the main reason I keep coming back More
Fantastic The service was great. Everything was done in a timely manner. The waiting room provided customers with snacks and coffee. The shuttle service was q The service was great. Everything was done in a timely manner. The waiting room provided customers with snacks and coffee. The shuttle service was quick with little waiting time. More
Best service advisor When I come to Toyota of Lancaster AV, I feel at ease that my vehicle will be properly taken care of. My service Advisor Chanin Yescas has earned my When I come to Toyota of Lancaster AV, I feel at ease that my vehicle will be properly taken care of. My service Advisor Chanin Yescas has earned my respect. Not only is she knowledgeable and friendly, she advises on necessary services with priority of safety if money is short. I can say that I can trust her and her advise to be of my best interest. I alway recommend her to all my family and co-workers. She’s a keeper, take care of her, as she is the reason why so many customers keep coming back. More