Toyota of Lincoln Park

Subpar repair Worked on my Toyota RAV4 on 4/10/18, and among other repairs sealed the transmission pan and replaced a pan gasket because there was a leak. My trans Worked on my Toyota RAV4 on 4/10/18, and among other repairs sealed the transmission pan and replaced a pan gasket because there was a leak. My transmission began leaking again 1/13/20, and had to be resealed and the gasket had to be replaced because the work City Toyota did was substandard (should have lasted 40k-60k miles) and had to be redone. The technician that worked on my car used the wrong sealant that was not made for transmission fluid. Per the Toyota dealership that redid the work, the technician at Toyota of Lincoln Park used an oil based sealant, which was orange in color instead of the appropriate Toyota approved sealant. As the result, the work had to be redone in less than 2 years and cost me an additional $641.04. I attempted to contact Toyota of Lincoln Park, and they are avoiding me. More

Excellent service , helped me make my purchase smooth sailing. I will definitely be referring this dealership to all my friends and family who plan on purchasing a Toyota sailing. I will definitely be referring this dealership to all my friends and family who plan on purchasing a Toyota More

NOW LEADER AUTOMOTIVE GROUP...THANK YOU TOYOTA!!!! FINALLY...A SAVVY TOYOTA DEALERSHIP IN THE CITY OF CHICAGO I CAN BE PROUD OF!!! TJ IS THE FIRST TOYOTA REP WHO COULD TELL ME WHY I CAN'T USE THE IPHON FINALLY...A SAVVY TOYOTA DEALERSHIP IN THE CITY OF CHICAGO I CAN BE PROUD OF!!! TJ IS THE FIRST TOYOTA REP WHO COULD TELL ME WHY I CAN'T USE THE IPHONE FAST CHARGE. THIS IS MY SECOND PRIUS IN 6 YEARS AND NO ONE COULD TELL ME HOW TO MAKE THE FAST CHARGE WORK. HE SAID MY IPHONE 7 DOESN'T HAVE THE TECHNOLOGY. SO I WALKED NEXT DOOR TO APPLE TO BUY THE 11. IT WAS THE PERFECT EXCUSE TO GO SHOPPING. I CAN'T WAIT TO GO BACK ON MONDAY SO TJ CAN CONNECT MY 11. I BLEW OUT MY TIRE ON I94 WHEN I HIT DEBRIS THAT WASN'T CLEARED (A MOTOR OIL BOTTLE). KEVIN WAS THE FIRST PERSON I MET WHEN I WALKED IN. I TOLD HIM I NEED A NEW TIRE. HE TOOK MY TO SYLVESTER AND PROMISED I WOULD BE IN GOOD HANDS. THAT WAS AN UNDERSTATEMENT. I GOT A NEW TIRE AND SYLVESTER POINTED OUT THE DAMAGE UNDER MY CARRIAGE THAT WILL NEED REPAIR. SO HAPPY HE TOLD ME. I'M GOING TO STATE FARM TO FILE MY CLAIM MONDAY MORNING AND THEN BACK TO LEADER LINCOLN PARK TO GET MY IPHONE 11 PAIRED. I'M SO HAPPY. I MAY GO AHEAD AND GET THE APPLE WATCH TOO TO MATCH MY NEW PHONE. I WANT ALL MY TECHNOLOGY ESPECIALLY BECAUSE TJ TOLD ME I DON'T NEED TO BUY A STARTER FOR THE WINTER IF I FINALLY REGISTER FOR ENTURE. I CAN TAKE THAT $200 AND PUT TOWARDS MY APPLE WATCH (BYE FITBIT). I WAS GOING TO WAIT UNITL CHRISTMAS FOR MY APPLE WATCH...BUT FINDING LEADER...I FEEL LIKE A KID ON CHRISTMAS DAY. THAT YOU FOR THIS GIFT. THIS DEALERSHIP IS CHRISTMAS IN OCTOBER. THANK YOU FOR HEARING MY DISTRESS AND FIXING THE PROBLEM. YOU DID IT. LEADER IS THE TRUTH. LETSGO! AMAZING!!! LET'S GO!!! PRIUSPOWERED!!! PUSHINGTHELIMITS!!! LETSSELLSOMECARS!!! VOTEDMOSTCREATIVEMARKETING!!! DEANNASLAND!!! More

Consistently Great Grossinger is always easy, efficient and my Prius drives beautifully. Every employee that I have contact with is friendly, knowledgeable and respectfu Grossinger is always easy, efficient and my Prius drives beautifully. Every employee that I have contact with is friendly, knowledgeable and respectful. Thanks for being my go-to for more than 10 years. More

Good experience buying from Oscar Grossinger has a wide selection of Toyotas available. I found a used RAV4 that fit our needs and Oscar was great to work with. I feel like I got a fai Grossinger has a wide selection of Toyotas available. I found a used RAV4 that fit our needs and Oscar was great to work with. I feel like I got a fair deal and can’t beat the location. Thanks! More

Great Service Bought my 2013 Avalon Hybrid in for service was met by Kaysean right at my appointed time, he took the cars information, filled the washer fluid and Bought my 2013 Avalon Hybrid in for service was met by Kaysean right at my appointed time, he took the cars information, filled the washer fluid and took me inside to discuss my visit. He reviewed my service history wrote up my service ticket and told me about how long it would be since I choose to wait. Kaysean came into the waiting room discussed the service performed, made a couple of recommendations which I will have done. I was in and out before the time he suggested my service would take. Very good customer service Kaysean was excellent. A very good experience . More

servicing vechicle I spent over 2500 the month and a half before and now another 1000. Maybe the car needs some of the work but it just seems like some of the things sho I spent over 2500 the month and a half before and now another 1000. Maybe the car needs some of the work but it just seems like some of the things should have been worked out in the first visit. Expensive but the car drives well! I will return to only a Toyota dealership to get the car serviced! The service personnel was nice and apologetic for taking so long since I had an appointment but it was understandable! More

Terrible experience High turnover in management, very difficult to accomplish things and they are very inconsistent and make easy things very difficult. Have had a terrib High turnover in management, very difficult to accomplish things and they are very inconsistent and make easy things very difficult. Have had a terrible experience every time I go to this location. More

Battery check completed I am a little uncertain if I can recommend Grossinger City yet. I love the location and the facility was clean, comfortable and took care of me quickl I am a little uncertain if I can recommend Grossinger City yet. I love the location and the facility was clean, comfortable and took care of me quickly. I was confused regarding the charge for my visit. My 2015 Prius3 had to be jumped the day b4. The aux battery. I came in to have it checked not wanting to be stranded in the cold n snow. The technician told me if nothing was wrong, I would pay $150. I called another dealer who said a battery check there was free. I went to retrieve my car but then was told I would only pay if it needed a new battery. I was very confused. (I mentioned the car was still under warranty initially). I received my car back, no charge, no paperwork?? I was told the battery was cked 2x and was ok. So far so good, it's been 4 days. Maybe you can see the reason I'm a little unsure about this place? David was my service writer. I plan to go there again for service. They offer nice coupons on maintainance, and I would like use them. More

Great! Friendly, efficient The staff was helpful, kind, efficient, and went above and beyond to make me feel informed. I was urged repeatedly by family and friends to take a The staff was helpful, kind, efficient, and went above and beyond to make me feel informed. I was urged repeatedly by family and friends to take a man in with me for the “deal” bc many people still adhere to the old school thinking that 1) you will get screwed and 2) somehow a man can negotiate a better deal than a woman. I chose to proceed alone (I am a single woman) and was treated with nothing but respect and openness. I highly recommend More