
Toyota of Lincoln Park
Chicago, IL
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Horrible experience coming out-of-state for a van purchase. Lying, cheating, con man for a salesperson ("Zoran"), a GM who didn't care to solve the problem, and a manager (Nathan) who was either unwi purchase. Lying, cheating, con man for a salesperson ("Zoran"), a GM who didn't care to solve the problem, and a manager (Nathan) who was either unwilling, unable, or too incompetent to make the situation right. BEWARE of this dealership, because they lied to us about the condition of the vehicle. It was only upon arrival that the damage to the van was apparent to us. We are opening up a case with Toyota now. More
Rich in service was efficient, kind, and to the point. He set expectations to be under a couple hours and delivered my vehicle literally in 60 minutes. My expectation was that it was so busy that it was g He set expectations to be under a couple hours and delivered my vehicle literally in 60 minutes. My expectation was that it was so busy that it was going to take about four hours, however that wasn’t the case. Toyota Lincoln Park is the only Toyota dealership in the state of Illinois that I’ve had a good experience with. We bought our truck here and we will continue to get service here. Thank you, Rich! More
Oscar the service advisor is making this place look good. He looks out for me every time I come in for maintenance and as long as I have a Toyota, I’m going to keep coming back. He looks out for me every time I come in for maintenance and as long as I have a Toyota, I’m going to keep coming back. More