Toyota of Lincolnwood

Very Impressed! From picking out the perfect Highlander, then getting a fair price, and then making sure we were completely satisfied before leaving. These four individuals were pros from start to finish. then getting a fair price, and then making sure we were completely satisfied before leaving. These four individuals were pros from start to finish. And then on top of that, they even called a few times to make sure everything was ok. To be honest, its kinda hard to believe a car dealership would follow up at all after the sale. More

Well, they refused to give me my Venza for free, but aside from that minor detail, they were absolutely fantastic. I have bought 8 cars in my lifetime and so far this experience was the best. Their se aside from that minor detail, they were absolutely fantastic. I have bought 8 cars in my lifetime and so far this experience was the best. Their selection was huge and the staff were friendly. The parking was chaotic, but I guess when a company is doing good business, parking is always going to be a little tough. More

They bent over backwards to get my business. It was nice to have Mark the General Manager work with me directly to get me a car payment I could afford. Albert was very honest, patient, and upfront with me e to have Mark the General Manager work with me directly to get me a car payment I could afford. Albert was very honest, patient, and upfront with me every step of the way. They even helped me get insurance so I Could drive the car home that night. More

My best buying experience ever. I wanted a slightly better price, but doesnt everyone. Everyone was very nice, very relaxed, and very honest. At the very end, after I had already paid for the car, Br better price, but doesnt everyone. Everyone was very nice, very relaxed, and very honest. At the very end, after I had already paid for the car, Brad the delivery manager went over the car with me and we noticed a small scratch on the side passenger side door. For five whole seconds I was afraid that I was going to go through xxxx to get this remedied, but Brad seemed more concerned about it than I did. He assured me that he would take care of it and he did. The following day Brad had it buffed with no cost to me and the car looked perfect. Since then Brad and brian have called me to make sure I was 100% satisfied. Its nice to know that some businesses still know how to provide customer service. Grossinger is one of them. More

i was actually prepare to come out of the dealership a little bruised like always after buying a new car. but i actually didnt have that feeling at all. Iwould ohave preerred the process go a bit quicke little bruised like always after buying a new car. but i actually didnt have that feeling at all. Iwould ohave preerred the process go a bit quicker, but i suppose with all the legal documents that have to be signed nowwadays, it was actually pretty smooth. More

i was surprised in how laid back the atmosphere was. There was very little pressure, and they took time to listen to me to make sure i got the exact car i wanted(im kinda picky). I will definitely come There was very little pressure, and they took time to listen to me to make sure i got the exact car i wanted(im kinda picky). I will definitely come in next year to trade in my wifes car. please dont change. More

I wish Toyota would could give the option of removing the spoiler from my car. The salesmen were very friendly, very accomodating. Really great service. I came back after looking @ other cars because Josiah spoiler from my car. The salesmen were very friendly, very accomodating. Really great service. I came back after looking @ other cars because Josiah was super cool. And all the other salesmen were very helpful and made sure we were happy. More

Al was a straight shooter. He did what he said he would do. It was a straight forward sale/purchase. I have nothing bad to say and I would buy another car from him and the dealership if they have what I wa do. It was a straight forward sale/purchase. I have nothing bad to say and I would buy another car from him and the dealership if they have what I want in the future. A couple of days after the purchase, Al called me to tell me they had additional keys for the car for me (it was a used car). I appreciate that he called me and gave me the extra keys. More

I have experienced a friendly environment inside the dealer show room. Al abbas gave me a good deal on my vehicle purchase. He was also keeping me well informed about the status of my vehicle availabili dealer show room. Al abbas gave me a good deal on my vehicle purchase. He was also keeping me well informed about the status of my vehicle availability. Brad gave me very useful overview about the features of the vehicle I was buying. More

I originally went to the dealer to have my old car repaired so while I was waiting I ended up buying a new car. The sales person, Josiah was really nice and caring about my concerns. He went above and repaired so while I was waiting I ended up buying a new car. The sales person, Josiah was really nice and caring about my concerns. He went above and beyond to help me and make me feel comfortable while I was waiting for all of the red tape. The finance manager was extremely friendly and then when I finally ended up with a new car, Brad spent over an hour explaining how to work the car. Since I had purchased a Prius, there were many details about the car that had to be explained. Brad was very patient and friendly. In fact I found the whole dealership friendly and thats why I went to Grossingers in Lincolnwood in the first place. I had been taking my Corolla there for many years for servicing and knew that my experiences there were going to be positive. More