Toyota of Lincolnwood

Kind and patient techs - they take time to explain any necessary repairs and answer any questions. necessary repairs and answer any questions. More

Waiting room and washrooms clean. Terry is my guy to go to takes care of me and my car. Terry is my guy to go to takes care of me and my car. More

It’s great but everything takes an eternity to get done. I waited at the dealership 6 hours to get my car serviced. Besides that everything was great even Jose the guy that was managing my car to get servic I waited at the dealership 6 hours to get my car serviced. Besides that everything was great even Jose the guy that was managing my car to get serviced. More

The place was clean and immaculate. Everyone was very friendly and greeted you when you walked in. Everyone was very friendly and greeted you when you walked in. More

Excellent customer service always! ! I want to commend Terry Yancy. Efficient service and on time with a great waiting area. ! I want to commend Terry Yancy. Efficient service and on time with a great waiting area. More

Greeting is terrible nobody says anything until they are done with their job and then look at you and ask if they can help.carpet mat in my car had factory defect and they said they can’t fix it.my car is b done with their job and then look at you and ask if they can help.carpet mat in my car had factory defect and they said they can’t fix it.my car is brand new and it was the first service. More

Experience went well Terry Y service advisor mechanic Sinai and valets service clean environment also Sinai and valets service clean environment also More

Always the very best service. Christine is a wonderful person to work with, the very best. Christine is a wonderful person to work with, the very best. More

My 3 1/2 year old RAV4 Hybrid had its routine maintenance service the other day. Making an appointment for this was easy and flawless. Waiting time was short and Roberto efficiently took care of the required service the other day. Making an appointment for this was easy and flawless. Waiting time was short and Roberto efficiently took care of the required paper work. I chose not to wait for the work to be completed and opted to have the Toyota porter drive me home jnstead. Roberto informed me later that additional services were recommended and which I approved by text message. Upon completion of the service work, I requested Roberto to have the porter pick me up from home and the same friendly porter, Jose drove me back to pick up my car. To say that this was a pleasant and seamless experience would be an understatement. Kudos to Roberto and Jose and the Toyota Service Dept. for helping make my day. More

The service crew representative did not let me know that my vehicle was due for maintenance service (per my service contract) while I was at the dealership getting my vehicle serviced for a manufacturer rec my vehicle was due for maintenance service (per my service contract) while I was at the dealership getting my vehicle serviced for a manufacturer recal. So, I received a phone call two days later from Brian in the service department, letting me know that my vehicle was due for service. I decided to take my care to another Toyota dealership to have it serviced. More