Toyota of Longview

Bulk oil????? in for the yearly check and oil change, I found that the "clear synthetic oil" that was put in My vehicle was NOT clear. It was like the color of regu in for the yearly check and oil change, I found that the "clear synthetic oil" that was put in My vehicle was NOT clear. It was like the color of regular oil( slightly yellow)..The Quaker State oil is very clear out of the container...........Otherwise the checks on the vehicle ,,,I guess,,,were ok. I generally check My vehicle for fluid levels,which I had done before taking My auto in for service...The only fluid that needed any top of was the windshield washer fluid,which I did. I wonder if a FILTER should be placed in the line from the bulk oil tank to insure that there is no sediment in the oil that is put in to the vehicles or if it has one MAYBE it should be changed !!!!!! More

Courteous employees The staff at Toyota of Longview are always very helpful and courteous. I feel they do care about the customer. I would recommend them for your car r The staff at Toyota of Longview are always very helpful and courteous. I feel they do care about the customer. I would recommend them for your car repair needs. More

Good auto care, good customer service I expect good auto care at Toyota of Longview; I haven't been disappointed in the five years I've lived in East Texas. Jeff was thorough, helpful and I expect good auto care at Toyota of Longview; I haven't been disappointed in the five years I've lived in East Texas. Jeff was thorough, helpful and good to work with. More

2017 Highlander under warranty I had an 8:00 appt to take my Highlander in to have a speaker replaced; we dropped the vehicle off the night before. I had heard nothing by 5:00 pm s I had an 8:00 appt to take my Highlander in to have a speaker replaced; we dropped the vehicle off the night before. I had heard nothing by 5:00 pm so i called to check on the vehicle; they were “running around like chickens with their heads cut off” is what i was told but was assured that someone would call me back. I didn’t hear back until 9:00 the next morning. The work done was great and the speaker works well. More

Friendly employees Employees were friendly and courteous and seemed to enjoy their job and care about customer problems. Service person was apologetic about computer bei Employees were friendly and courteous and seemed to enjoy their job and care about customer problems. Service person was apologetic about computer being down and not being able to complete the inspection. More

Fuel system flush Service center was good. Not a lot of smiles but ok. It took a while for service but the job I had done was not a quick job. I actually witnessed some Service center was good. Not a lot of smiles but ok. It took a while for service but the job I had done was not a quick job. I actually witnessed some of the process. More

PURCHASE USED VEHICLE Buying experience was very nice. All sales persons were courteous and polite. The dealer repaired some issues on the vehicle without any hassle. Ov Buying experience was very nice. All sales persons were courteous and polite. The dealer repaired some issues on the vehicle without any hassle. Overall a very good experience More

Excellent service center The service center does excellent maintenance work. Well organized, friendly, excellent communications. Wish I could remember names, but all I dealt w The service center does excellent maintenance work. Well organized, friendly, excellent communications. Wish I could remember names, but all I dealt with were great! Prices for general maintenance are also very competitive. I’ll definitely return for service here. More

Efficient. Quick. Friendly. The staff were very quick to take care of the Customer. They are efficient in the service of my vehicle. And friendly. I've bought 4 cars and use the The staff were very quick to take care of the Customer. They are efficient in the service of my vehicle. And friendly. I've bought 4 cars and use the service department there. More

10000 mile maintenance I took my Camry in for scheduled service and it was promptly and quickly worked on. Love the friendliness and atmosphere of this dealership. Will defi I took my Camry in for scheduled service and it was promptly and quickly worked on. Love the friendliness and atmosphere of this dealership. Will definitely shop there again when it comes time for a new car. More