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Toyota of Longview

Longview, TX

3.6
511 Reviews

1400 W Loop 281

Longview, TX

75604

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Showing 511 reviews

July 15, 2019

Thank you Melanie for all your hard work!! I went in knowing exactly what I wanted and they fulfilled all of my needs with smiles on their faces!! Thank you all so much for your hard work in ma More

by Elliethomas96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Cabrera, Kodey Wear
July 11, 2019

Great Service and Friendly informative folks Great service, took care of the car and us, very timely. Everyone is there put us at ease, kept us informed through the whole process More

by RB3943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Nickel, Ben Cogburn
July 09, 2019

needs improvement to customer communication we were on the phone to Toyota told us it was time for a oil change but when we got to the Toyota dealership they told us it was not time miscommunica More

by BENGRAY8909
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Cogburn did try and help us as we were leaving. We did appreciate him for that.
July 07, 2019

Very respectful and quick. Service department was great to deal with. We made an appointment and got there early. They started on our vehicle as soon as we got there and was don More

by jamieratley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Williams
July 06, 2019

Poor/slow service Advisor good. Took over 30min to get battery tested for prorate warranty. ABC auto would do in 2 min. Also had go back to house cause battery had to b More

by KJROADCAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure if employees
July 03, 2019

Friendly and informative Every appointment with the service department is always incredibly friendly in a homey way. They’re more than willing to answer all of my questions, n More

by jessicalowrey09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry, Autumn Nickel
July 03, 2019

Needs Improvement The manager is pleasant with showing interest about the concerns of customers. Every time, I have my car serviced just seems to be issues worth not co More

by hlmvictoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy Thomas
July 03, 2019

Great service and quality work. The staff delivers first class work in a timely manor. The reception areas are always clean and inviting with refreshments available. I cannot imagine More

by rdhodges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Nix
June 29, 2019

Excellent customer service Expect a long wait if you get your car there in the late afternoon. But everyone working there is very nice. I bet early in the morning is better but More

by PEGGYJOHNSON16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley , Brian Scott
June 29, 2019

Courteous and efficient Everyone in the service center was very pleasant, and Larry explained what was done on this visit. I am always treated as a valued customer. More

by PSHAW1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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