Toyota of Melbourne

Michael Durkin was not pushy was a great person to buy a truck from we will definitely be buying again one day from him. Go see him he will get you a good deal. truck from we will definitely be buying again one day from him. Go see him he will get you a good deal. More

I can’t stress enough how amazing Mike Durkin is for finding us our perfect dream car with exact everything we asked for! Thank you! finding us our perfect dream car with exact everything we asked for! Thank you! More

Mike Durkin made our buying process enjoyable. He was very patient, knowledgeable, honest and personable. He was able to work with the financing guy to get us the deal we were looking for!! I will be a c very patient, knowledgeable, honest and personable. He was able to work with the financing guy to get us the deal we were looking for!! I will be a customer for life!! More

Awesome customer service! Shout out to the team! Michael Durkin - Sales Justin Lang - Sales Manager Pat Jarek - Finance Will do business again! Thank you again for getting Michael Durkin - Sales Justin Lang - Sales Manager Pat Jarek - Finance Will do business again! Thank you again for getting me the awesome deal! More

Eric was the best! I appreciated his patience & knowledge. He went above & beyond for me. I would HIGHLY recommend him to anyone looking for a new vehicle knowledge. He went above & beyond for me. I would HIGHLY recommend him to anyone looking for a new vehicle More

Stopped by to look at new 2021 Corolla and left with a brand new one. Mike Durkin was awesome, Definitely recommend purchasing your car here. brand new one. Mike Durkin was awesome, Definitely recommend purchasing your car here. More

Bought a 2017 Honda Civic a few months ago in 11/2020. Car and service was great. I had excellent customer service from all departments. Here's my issue. I bought the car out cash, during the paper work p Car and service was great. I had excellent customer service from all departments. Here's my issue. I bought the car out cash, during the paper work process in which I was talking to my Finance associate I was offered Permaplate. I originally declined, but I was told that if you don't end up using it or only use it once you can refund the full policy or a prorated amount at ANYTIME. So with that being said, I opted in to getting the policy, now about 3 weeks later I decided that I did not want nor have a need for it. I've called Toyota of Melbourne about once a week asking for my Finance associate and/or leaving voicemails to get back to me about cancelling this policy. Well after 3 months of calling for about once a week. I was told today (2/24/21) by another Finance associate that they do not refund that policy. Now this is a little concerning to me as the only reason I opted in to getting this policy was because I was told I can cancel and refund it if I didn't end up using it. We're talking about $700 here. So I am definitely not happy about this and will be contacting upper management for additional information as I was lied to for an upsale. More

Unfortunately I had a horrible experience in February of 2021. An associate in the financing department tried to sneak $1600 of options onto my contract. For any average buyer who isn't 100% confident that 2021. An associate in the financing department tried to sneak $1600 of options onto my contract. For any average buyer who isn't 100% confident that they would recognize if something is being snuck into the contract that doesn't belong there, I would recommend taking your business elsewhere. If you are an extremely savvy buyer, then just proceed with caution. More

Hi Jose:I am still trying to figure out what happened Hi Jose: I am still trying to figure out what happened today - called ready to purchase a car for my son ( https://www.toyotaofmelbourne.com/used-M Hi Jose: I am still trying to figure out what happened today - called ready to purchase a car for my son ( https://www.toyotaofmelbourne.com/used-Melbourne-2012-Hyundai-Accent-GLS-KMHCT4AE5CU208406#MMD-Desktop) Price on Autotrader was $1000.00 les - told you what time he would be there and ready to pay cash - he called you to push back time when he got a ride to be there - I asked you the cash price on text so I could have him ready to purchase when he gets there.. Lo and behold he get to Toyota of Melbourne and the car already sold and you are nowhere to be found - classic sleazy car salesman move!! And you wonder why your industry gets a negative rap!!!! The least you could have done was to text either of us and let us know you or someone sold the car by mistake - it is not money but principle but I guess integrity and customer service is not taught in TOYOTA sales class - just play with the customer mind and play the classic bait and switch... in the middle of COVID19 putting our lives in danger! More