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Toyota of Melbourne
Melbourne, FL
512 Reviews
Toyota of Melbourne treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealership we enjoy the challenge of meeting and exceeding those standards each and every time.
Allow us to demonstrate our commitment to excellence. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 9:00 AM - 2:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 9:00 AM - 2:00 PM
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Showing 512 reviews
August 18, 2006
Wed evening picked out car, salesman worked up price, put money down to hold car till morning pending my financing. Bank approved me, went to dealer to have buyers order faxed to my bank....The salesman and money down to hold car till morning pending my financing. Bank approved me, went to dealer to have buyers order faxed to my bank....The salesman and his manager said I had to fill out their credit application so they could run my credit. I thought they where confused and assured them I had funds secured and really just needed buyers order faxed to bank. Then they tried to tell me it was due to the patriot act of 911 & they needed it for the IRS & they have to run everybodys credit for all sales over $10.000 cash. I explained my car was not cash it was a loan and the bank was financing. This went on for 2 hours. My loan officer who was on my cell phone almost the whole time this was going on, waiting for the buyers order told me to pass my cell phone to the manager, she tried to explain to them this was for cash sales not loans. I was so exhausted from this Horrible nightmare experience I got up, thanked them, asked for my money back (which they refused to give me) and left. I am going to write the better business bureau about my money. I have a receipt for it. The new owners are letting this go down the tubes quickly, the managers where profoundly rude, intimidating and downright unethical imo. More
by dealerrater313
Employees Worked With
Manager
February 04, 2005
I agreed to purchase a car from Toyota of Melbourne. I told them that I was going home to get a loan through E-loans, and that I would return with the paperwork. They agree, and when I arrived back at th told them that I was going home to get a loan through E-loans, and that I would return with the paperwork. They agree, and when I arrived back at the dealership they made me wait nearly 90 minutes and then told me that they would not accept e-loans becuase they did like the way they got paid. Then they tried too strong-arm me into finacing with them. They are not to be trusted. More
by Markjosh1
Employees Worked With
Sales Manager
