Toyota of Midland

Poor experience, except servie. We are glad to have a drivers Manuel, on our Toyota Camry Hybrid. High ratings, we love the automobile. The service on our hail damage to We are glad to have a drivers Manuel, on our Toyota Camry Hybrid. High ratings, we love the automobile. The service on our hail damage to small part of car was excellent. Rudy showed me around, Service department, waiting area. Rudy helped me position drivers seat, . That's about all. The closer of our car loan said to give Rudy a good rating on Toyota survey, which we have never received. I spoke with the general manager after receiving a letter with the incorrect e-maill, I called him to let him know that Rudy had not contacted me. The lettr asked if he had & said to call. A later conversation this man chewed me out, kept talking about giving them a bad review. I talked with Kevin Wilson, the dealership. No satisfaction. My husband & I were taken back by the very uncalled conversation of the general manager. I reported this to Toyota. I said general manager needed to be fired, or return any money made from the sale of my trade in and profirs on the purchase of ournew carbe refunded. Shamrful behavior. More

Best Service Department This dealership has the best service department of any dealership I've done business with. Attentive, helpful and polite. Excellent workmanship and fa This dealership has the best service department of any dealership I've done business with. Attentive, helpful and polite. Excellent workmanship and fast. Five Star. More

Quick easy very painless Very convenient and fast not to many questions . Very honest staff and professional at all times . I never felt the need to worry about being defensiv Very convenient and fast not to many questions . Very honest staff and professional at all times . I never felt the need to worry about being defensive like usual at a car lot lol Every one ther was super cool and helpful More

Salesman was most helpful To tell the truth, I wasn't impressed by the dealership overall. The sales manager seemed mostly disconnected plus the owner walked by and didn't ackn To tell the truth, I wasn't impressed by the dealership overall. The sales manager seemed mostly disconnected plus the owner walked by and didn't acknowledge our presence even though, at the time, we were the only customers at the dealership. Having been a sales manager, not related to this type of business, I tend to notice the attention received from mid and upper management. The one bright spot, however, was the attention and professionalism my wife and I received from our salesperson, Jordan LaFranca. Jordan clearly had our best interest at heart. Without presenting a hard sell approach, Jordan was a valuable resource, picking a car and color to meet our taste and budget. As a result, we ended up purchasing this very automobile. After our purchase, Jordan meticulously educated us on all the features our new car offered. When you're serious about purchasing a new or used Toyota from Toyota of Midland, ask to speak to Jordan. By the way, I am not related to Jordan nor a friend, having never met him prior to my visit. I'm just a satisfied customer. More

Above and beyound I just bought a Toyota Highlander XLE. Did not know how to work it and the salesmen came to my house, to show my wife and I. I can not say enough go I just bought a Toyota Highlander XLE. Did not know how to work it and the salesmen came to my house, to show my wife and I. I can not say enough good things about there credit manager and there salesmen VQ. I will go back and give family business to this dealer for the sole purpose of how they dealt with me. A great day,it is to be a Toyota owner. More

Cars listed on their website may not be on their lot... I visited this dealer to see a used car they had listed on their website. Upon arrival, the salesman informed us the car was actually located at a sis I visited this dealer to see a used car they had listed on their website. Upon arrival, the salesman informed us the car was actually located at a sister dealership in Amarillo. As it turns out, most of the cars listed on their website are actually located at sister locations. We drove 20 miles to see a car that was 200 miles away. More

Beyond Accommodating Beyond accommodating, Victor Quinonez was very friendly not only knowledgeable but very understand and helpful. as someone who does not know much abou Beyond accommodating, Victor Quinonez was very friendly not only knowledgeable but very understand and helpful. as someone who does not know much about cars he treated me as more then just a potential purchase he made me feel like he truly cared about what I'm going to drive and that what ever I was going to ultimately pick would not only fit my budget but my everyday needs to the "T" My buying experience was simple fast and above all pressure free. Definitely will be remembering Victor when Some one ask me if I know any good salesmen. More