Toyota of Montgomery

Friendly, helpful and easy purchase experience. Has electronic signing so don’t have to keep signing your name. I would recommend Toyota of Montgomery to purchase your next vehicle. Has electronic signing so don’t have to keep signing your name. I would recommend Toyota of Montgomery to purchase your next vehicle. More

Kyle was our sales person from the Lexus dept. He was very polite and helpful and gave us his thoughts on the 2 cars we were looking at. He was thorough and we would use him again. It was a nic He was very polite and helpful and gave us his thoughts on the 2 cars we were looking at. He was thorough and we would use him again. It was a nice and easy experience. Ann Harrison More

It should NEVER take 5 hours for an oil change. It shouldn't even take an hour to get an oil change! My recent experience was horrible!!! However, Ms. Jasmine was awesome!!! It shouldn't even take an hour to get an oil change! My recent experience was horrible!!! However, Ms. Jasmine was awesome!!! More

Pulled in to service area and was immediately had someone help me. Jalen Jones took all the information and took care of vehicle. The only complaint would be the length of time it took for the service check help me. Jalen Jones took all the information and took care of vehicle. The only complaint would be the length of time it took for the service check to be completed. Good experience overall. More

Service Representative Jazmine was very helpful in explaining work that I needed on my Tacoma. explaining work that I needed on my Tacoma. More

I was so pleased with our buying experience with George at Toyota Montgomery! We decided to go by the dealership at the last minute, so the previous salesman I had worked with was unavailable. George was a at Toyota Montgomery! We decided to go by the dealership at the last minute, so the previous salesman I had worked with was unavailable. George was able to help us that day and spent more than 4 hours showing us our options and answering all of our questions. We ultimately decided to purchase a new Sienna and George and the other team member's were able to get our trade in value and purchase price right where we wanted them. He went above and beyond and was so helpful throughout the experience, even staying late to help us seal the deal. They were more than accommodating and made the entire experience one that was enjoyable and easy! Would highly recommend working with George for all your buying needs! More

I had a 10 a. m. appointment with them which I had scheduled a week in advance. I dropped it off and they did not even START working on my car until nearly 6:30 p. m. appointment with them which I had scheduled a week in advance. I dropped it off and they did not even START working on my car until nearly 6:30 p.m. Why bother scheduling appointments if you are not even going to start until nearly nine hours after the appointment? If you value your time, do not get your car serviced here. I ended up missing dinner reservations I made because I stupidly thought it would be safe to plan a 6:00 dinner when I had a 10:00 A.M. appointment. I finally got my car back for a simple oil change and tire rotation at 7:00 p.m. More

I found the truck my son wanted on AutoTrader, but it was almost three hours away. Before making the drive, I spoke with George throughout the week, and he helped me through the entire process. He made extra almost three hours away. Before making the drive, I spoke with George throughout the week, and he helped me through the entire process. He made extra videos so I could get a better look at the truck and answered every question I had promptly. George even came in on his day off to meet with us because it worked best with our schedule. He was honest, easy to work with, and made the whole experience smooth. Highly recommend working with him! More

Had an excellent experience dealing with Toyota of Montgomery. Felix Diaz was my sales associate. He went above and beyond in helping me with my new car. I would recommend this Toyota dealership an Montgomery. Felix Diaz was my sales associate. He went above and beyond in helping me with my new car. I would recommend this Toyota dealership and if you are lucky you will have Felix helping you. More

I had an 8:30 am appointment for an oil change and tire rotation and 60k routine maintenance, arrived at 8:15. I was kept waiting until 12:00 for the work to be done, with no explanation of the delay. I ha rotation and 60k routine maintenance, arrived at 8:15. I was kept waiting until 12:00 for the work to be done, with no explanation of the delay. I had changed the engine and cabin air filters the night before and had marked them with the change date, and told the service rep this. My final paperwork still marked the filters needing to be changed, clearly they did not look at the filters. Also, they recommended changing rear diff fluid in spite of the maintenance manual saying it only needed to be inspected, and nor doing consistent driving conditions to require replacement. I asked if it had been inspected and did not receive an answer. I believe this service department does not provide service; rather it pushes sales of un-needed work on naive customers. This is not the first time this has happened. I will not be back. More