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Toyota of Montgomery

Montgomery, AL

3.6
61 Reviews

911 Eastern Blvd

Montgomery, AL

36117

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Showing 61 reviews

March 17, 2023

Lawrence Phillips was a fantastic salesperson. He was knowledgeable and helped us get the price to where we needed. Would purchase from them again without question. More

by Abanach92
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Phillips
Mar 21, 2023 -

Toyota of Montgomery responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Reinhardt Motors Toyota Team

February 28, 2023

Lawrence Phillips made the process of buying a new car so easy. He took time to give in depth details of everything in the process. He is very knowledgeable in his field. If I could give more than 5 stars More

by Nikie King
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence phillips
Mar 02, 2023 -

Toyota of Montgomery responded

The member of the team you have mentioned is truly a valuable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Reinhardt Motors Toyota Team

February 25, 2023

We had been customers since 2007 and had purchased 6 vehicles since then. This year we needed to purchase another one after ours got totalled. Unfortunately, we couldn't come to an agreement since they More

by Maria S
Price Transparency
Recommend Dealer
No
Employees Worked With
Keionodrixk Sims
Feb 28, 2023 -

Toyota of Montgomery responded

Maria, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We would like the chance to speak with you and hear your feedback regarding your visit. Please contact us at your earliest convenience. Sincerely, The Reinhardt Motors Toyota Team

December 14, 2022

Came in for my 20k Toyota Care service and they didn't rotate my tires, let alone look at my tires. I am now questioning whether they even bothered to change my oil or do any of the scheduled service ite More

by drtywk
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory
Dec 16, 2022 -

Toyota of Montgomery responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Reinhardt Motors Toyota Team

November 12, 2022

Lawrence was an amazing salesman. He really paid attention to what we were looking for. He made everything go as smooth as possible. More

by SAdams
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Phillips
Nov 15, 2022 -

Toyota of Montgomery responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Reinhardt Motors Toyota Team

October 17, 2022

I bought a car for my son and Will Grover was a phenomenal sales representative and he gave me 100% customer service. I came in and told him what I was looking for and the price I was given was ab More

by merry_lewis@hotmail.com
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Will Grover, Ryan
Oct 17, 2022 -

merry_lewis@hotmail.com responded

Merry Lewis I bought a car for my son and Will Grover was a phenomenal sales representative and he gave me 100% customer service. I came in and told him what I was looking for and the price I was given was absolutely fantastic. Thank you for all your help. Nice work . My son drove away very satisfied. The entire staff greeted my family as we came in. I left very satisfied. I will be coming back and I will recommend my family and friends.

September 28, 2022

LP is one of the best salesman I have every dealt with if anyone needs a vehicle give this man a call he will do you right. More

by dotsyhal
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dorothy Hester
Sep 30, 2022 -

Toyota of Montgomery responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Reinhardt Motors Toyota Team

September 20, 2022

On September 19, 2022 we visit Reinhardt Toyota In Montgomery Al. Mr.Lawrence Phillips, help us with our NEW 2023..Toyota Camry…Excellent SALES CONSULTANT HE IS…If you’re looking for a New Car please More

by Fieldsjerome16
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence phillips
Sep 22, 2022 -

Toyota of Montgomery responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Reinhardt Motors Toyota Team

September 16, 2022

Took me less than 4 days to trade in my car. I had car issues and needed to a resolution, I was suggested to trade in my car and spoke with Mr. Lawrence Phillips. After days of determination and More

by Norman.jasmine
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cory Green, Lawrence Phillips, Tyler Williams
Sep 20, 2022 -

Toyota of Montgomery responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Reinhardt Motors Toyota Team

September 12, 2022

Mr. Lawrence Phillips is a great sales consultant. Thanks to his great personality, I am now enjoying the car I requested. Most of all it was his contact with the customer with updates and expectatio More

by janiebrooks1
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
lawrence Phillips
Sep 14, 2022 -

Toyota of Montgomery responded

janiebrooks1, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Lawrence's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Reinhardt Motors Toyota Team

Sep 14, 2022 -

janiebrooks1 responded

I can truly say Lawrence Phillips made the difference.

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