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Toyota of Montgomery
Montgomery, AL
342 Reviews
When you shop for a new Toyota vehicle in Montgomery, you're looking for a Toyota dealership you can trust with the model you want and a hassle-free car-shopping experience. At Toyota of Montgomery, we're proud to be one of the top Toyota dealers in the area, offering a variety of New Toyota Cars For Sale and Used Sedans, SUVs, & Wagons in Montgomery, AL. Contact our sales or service teams to schedule a test drive! Toyota of Montgomery also proudly serves Montgomery, AL, and surrounding communities. Start shopping by exploring current New Toyota Lease and Finance Specials on popular Toyota models. Looking for a used car for sale instead? Browse current Used Car Offers and specials near Montgomery. Also, take a look at deals on Toyota of Montgomery Certified Pre-Owned Toyota Cars For Sale in Montgomery, AL for affordable specials to fit your budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 342 reviews
April 29, 2024
Felix was attentive and knowledgeable on the car I bough. Thanks everybody for my car! Thanks everybody for my car! More
by Julio
Employees Worked With
April 29, 2024
Felix and everyone were so kind and helpful! They turned a dream in to a reality! I highly recommend going to them! They turned a dream in to a reality! I highly recommend going to them! More
by Vizquierdo
April 29, 2024
Good customer service is recommended for having bilingual people.They explain in detail the procedures to be carried out. people.They explain in detail the procedures to be carried out. More
by angel2298
Employees Worked With
April 20, 2024
Service representatives came to my car immediately when I pulled up. They were friendly and professional. Jericho took over my service and provided excellent care from beginning to end! pulled up. They were friendly and professional. Jericho took over my service and provided excellent care from beginning to end! More
by Fmolette
Employees Worked With
Jericho
April 16, 2024
The factory service at 5,000 miles on my vehicle was fast and complete . I made an appointment in advance and the dealership was eager and waiting. Only issue was a low tire pressure on one of my tires aft and complete . I made an appointment in advance and the dealership was eager and waiting. Only issue was a low tire pressure on one of my tires after the service. I fixed that myself with no problem. Great and friendly service ! More
by Andy
Employees Worked With
Pedro
April 11, 2024
I don't know very much about this dealership but I do know the service advisor was excellent. Very professional very friendly from the minute he came to my car. know the service advisor was excellent. Very professional very friendly from the minute he came to my car. More
by guscyndie41018
Employees Worked With
Will Mahone
April 10, 2024
AWESOME EXPERIENCE. I WASN’t even in the market for a car, I was just riding around the lot waiting to go to lunch when Felix with his beautiful, friendly and warm smile I WASN’t even in the market for a car, I was just riding around the lot waiting to go to lunch when Felix with his beautiful, friendly and warm smile walked up and asked if he could show me the car I was looking at… the rest is history. While waiting for Felix to get the keys, his boss Jorge, who also has a warm and friendly smile came over and asked if I had been helped. That was on a Monday and on Tuesday afternoon I went back for a test drive and purchased my dream car. Tyler in finance was a dream to work with also. I cannot say enough great things about Toyota of Montgomery. Over the last 30 years my family have purchased vehicles from Reinhardt Toyota/Lexus and always been treated well, and I can attest that the new owners are Top Notch Quality and treat their customers like family. I have since moved to North Carolina and was here visiting grandchildren and went home with an unexpected purchase of a new 4 Runner all because of the quality salesmanship of Felix, Jorge and Tyler. They have my business and I highly recommend Felix, Jorge, Tyler and Toyota of Montgomery for your automotive needs. You guys ROCK! More
by Terre Ingalls
Employees Worked With
Felix, Jorge, Tyler
March 22, 2024
On 3/15/24, I purchased a 2024 Camry from this dealership. I met with Wilkins Pujols to finalize the paperwork. He took what seemed like an hour to prepare the documents claiming he was having d dealership. I met with Wilkins Pujols to finalize the paperwork. He took what seemed like an hour to prepare the documents claiming he was having difficulty with the computer program. He was also attending to personal matters during this time like paying his credit card bill over the phone. Once he had the documents prepared, the process was rushed. He did not explain all the documents. After leaving the dealership, I discovered he had added an extra $6995 of products without telling me. These included a mechanical failure service contract, car care service maintenance plan, and GAP insurance. None of these were mentioned or explained to me. I did not want or need any of these products. I had told the salesman prior to meeting with Wilkins that I did not want GAP insurance or any other extra products. On 3/18/24, I went back to the dealership and met with David Walters who introduced himself as the Director of the Finance Department. I informed him of the situation and that I wanted to cancel the insurance, service plan, and extra warranty. He told me that even though the documents state that they are all cancellable, they're not actually cancellable unless he approves of it. THAT WAS A LIE. If they've done this to you, contact the companies listed on the documents. They will explain to you how to cancel the contracts. It's a hassle, but you can cancel them yourself. You don't need the approval of anyone at the dealership. Don't waste your time going to the dealership. They will only lie, try to intimidate, and be of zero help. David said that he would "review a tape" to determine if I was telling the truth and would call me before the end of the day. THAT WAS A LIE. Three days later, neither he nor anyone else from the dealership has called. David said that there was no rush because I had 6 months to cancel before losing any money. THAT WAS A LIE. They must be canceled within 30 days to get a full refund. I emailed the general manager Jimmy Lagle on 3/19 to inform him of the situation and ask for his help canceling the products. I have not received any response. Evidently, he approves of his employees using deceptive and unethical methods to cheat customers. After reading the other Google reviews, I now know they've been doing this exact same thing to a lot of other people for a while. Toyota of Montgomery posts under these reviews that they sincerely apologize, they value their customers, they're implementing training and procedures to ensure this doesn't happen again, etc. THAT IS A LIE. They're still doing it right now. Apparently, it is official company policy to lie, cheat, and steal and they have no intention of changing it. I'm telling all my friends, family, coworkers, and anyone else who will listen about the horrible experience I've had with these people. They're dishonest, unethical, unprofessional, and completely untrustworthy. I strongly recommend NOT purchasing a vehicle from this dealership. I never will again. More
by mpc0005
Employees Worked With
Wilkins Pujols, David Walters
