Toyota of Morristown

Brought a car that I was thinking about buying for inspection. Staff, especially Jennifer was very friendly and knowledgeable. The performed the inspection as requested and it took exactly the amount inspection. Staff, especially Jennifer was very friendly and knowledgeable. The performed the inspection as requested and it took exactly the amount of time they said it would. The valet parking is great. Their price was almost 1/2 of what I was quoted from another dealership in Caldwell. I drove 15 minutes to get to Morristown Toyota even though the other dealership was only 2 minutes away. Great experience. More

Alex Davis was extremely approachable, friendly and helpful. I feel that he went the extra mile in assisting me with my circumstances in obtaining a vehicle. He helped me get my car to a shop to put a helpful. I feel that he went the extra mile in assisting me with my circumstances in obtaining a vehicle. He helped me get my car to a shop to put a special device that I needed on my car, and he delivered the car to my house for me. The only problem I had with Toyota of Morristown was when I purchased a warranty from Andre Mutone. I feel like he ran me in circles because I didn't know much about warranties and I left with a headache and feeling that I was a little ripped off. More

My experience was great since the moment I walked in, I felt really comfortable. Alex listened to what i was looking for and gave mi the impression that instead of talking to a sales person i was talking felt really comfortable. Alex listened to what i was looking for and gave mi the impression that instead of talking to a sales person i was talking to a friend. At all time they were willing to work with me so i could walked out with the car i was dreaming for. I truly recommend this DEALER. More

I recently purchased my second car from Toyota of Morristown and was nothing short of pleased with the experience. The sales staff took the time to answer my questions and to ensure I was getting a f Morristown and was nothing short of pleased with the experience. The sales staff took the time to answer my questions and to ensure I was getting a fair price and a great trade-in value. Shopping for a car can be a very stressful process, but it’s great to have found a dealership that I trust and that makes buying a car enjoyable. I had my last Toyota serviced at this dealership as well and will absolutely be doing the same with my new car. I would highly recommend this dealership to anyone in the Morristown area interested in purchasing a Toyota. More

Negotiated for a 2010 Rav4 Sport. They offered the vehicle at a price that they were firm on. We decided to not buy on that day to consider it. In meantime Hurricane Sandy hit and our area was badly e vehicle at a price that they were firm on. We decided to not buy on that day to consider it. In meantime Hurricane Sandy hit and our area was badly effected. Internet manager kept calling asking to earn our business. Based on this we called the manager and said if the car was still available we would purchased at their offered price.he promised to call back. Approximately 10 minutes later we receive email from Internet manager stating that the car was available but they could not sell for the price previously agreed upon, saying that they could not accept our offer (actually the price was set by them not us) and that the car was now $1,000 more. Don't know why we didn't deserve at least a call back to be informed of this. Called the Internet manager about the change in price and he blamed it on a new store manager. We have owned several Toyotas which we purchased new, including a currently owned vehicle, and have always felt that we were treated fairly and honestly. Can't say the same for this dealership. Would certainly not recommend doing business with this dealership. More

Jim greeted my wife and I with a smile and a handshake, and took plenty of time test-driving multiple cars with us. Jim did not talk at us the entire time, rather, he allowed us to just spend time driving and took plenty of time test-driving multiple cars with us. Jim did not talk at us the entire time, rather, he allowed us to just spend time driving the car and to get a feel for the vehicle. When we did have questions, he was happy to answer them. The try-before-you-buy experience was very relaxed and not rushed. Once we found the model that interested my wife and I, the three of us settled on a fair price for the new car, though our trade-in was priced a bit lower than what we had researched. Until we signed the papers with the financing manager, Jim was the only Toyota representative with which we worked. This was such a welcomed change from previous experiences with other brands where we would be sent from manager to manager while working on a price. Our overall experience with Jim D. at Morristown Toyota was positive and relaxed. More

We have purchased many new cars and several previously owned vehicles from dealers over the past 40 years, but we can confidently say that Toyota of Morristown is number one hands down! They have written owned vehicles from dealers over the past 40 years, but we can confidently say that Toyota of Morristown is number one hands down! They have written the book on customer service, helpfulness and just plain being nice! It takes just a few seconds to feel like home here. We bought at great certified RAV 4 at a great price with a great level of confidence and appreciation. Perhaps Toyota of Morristown\ should change the name of the dealership to "Cheers"--Why? simply because you feel at home there where everyone knows your name and cares about you! More

I rented a Prius through Toyota of Morristown due to my car needing repairs and I wanted to test drive a Prius for a future purchase and Judy was more than accomodating to ensure my needs were met. The pr car needing repairs and I wanted to test drive a Prius for a future purchase and Judy was more than accomodating to ensure my needs were met. The process was fast and the experience was exceptional. Through this rental experience I feel assured that once I am in a serious search for a new car purchase I will shop at Toyotoa of Morristown. More

i have owned at least seven cars all purchased new. this was the worst experiance ever. it took them two months to provide ny plates for the new vehicle. failure to return phone calls. if you get saleman Da was the worst experiance ever. it took them two months to provide ny plates for the new vehicle. failure to return phone calls. if you get saleman Dave run to someone else. althought he was the source of problem; his boss anthony did nothing to take responsiblities for his stajj. i had to call the toyota customer service and threaten legal action. More