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Toyota of Muncie
Muncie, IN
368 Reviews
Toyota of Muncie believes in giving our customers exactly what they deserve. When we broke ground on our new facility in 2007, we set out to create a facility that offered all the state-of-the-art conveniences that you have come to expect from a new Toyota car dealership and more. We believe in supporting our community here in Muncie, IN and the surrounding areas (Richmond, Anderson, New Castle, Pendleton and Fishers), and that is why we have supported several charities and organizations over the years. We even offer free child seat safety inspections every Thursday to make sure that you can keep your children as safe as they can be. We are not just here to help out our current community, we are helping out the generations yet to come.
Toyota of Muncie does not just want to be your car dealer. That is just a small part of what we are trying to accomplish. We want to build a persistent relationship with you that will last for many years to come. We want to become an important part of your automotive experience. It begins with our massive selection of new and pre-owned vehicles, which ensures that we always have a car that will fit into your life.It continues with our expert ASE certified service staff that keeps your car running while securing that it stays in its prime. We even offer the auto parts and the detailing service to keep your car as near to new as possible for as long as possible. Come to Toyota of Muncie and let us show you what we have to offer. You will be happy that you did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 368 reviews
May 30, 2025
Very understanding of my situation and finances. Worked with me to make my dream come true. I'm very appreciative of the fact that the vehicle I specifically searched for was found at their location Worked with me to make my dream come true. I'm very appreciative of the fact that the vehicle I specifically searched for was found at their location. More
by ripjazmin
Employees Worked With
Mickey Rogers
March 05, 2025
My initial contact salesman was more than willing to help and answer any questions. Can’t say enough good things about him. However, he was very busy that day so we were left waiting to finish the deal. T and answer any questions. Can’t say enough good things about him. However, he was very busy that day so we were left waiting to finish the deal. There were many other sales people standing around but none offered assistance to help our sales person until I went to one and asked if they could help. At that point he did help us while the original salesman worked with other people that were waiting. He did come by and apologize several times but he was doing what he could. Overall, the deal was made (they did lower their price to an amount we wanted) so we are satisfied. We would recommend this dealership to others and return here if they have are vehicle we are interested in. More
by rider54
Employees Worked With
David Rhum, Devin McWhorter, Max Hart
February 01, 2025
You will find nothing but great people working in every department at Toyota of Muncie. My wife and I have been leasing our vehicles there for many years. Courtney Sarten was very knowledgeable and helpful department at Toyota of Muncie. My wife and I have been leasing our vehicles there for many years. Courtney Sarten was very knowledgeable and helpful, making my latest lease a breeze. More
by S. Riddle
Employees Worked With
Courtney Sarten ⭐️⭐️⭐️⭐️⭐️, Scott McFeely
January 16, 2025
The vehicle I traded in I bought from Toyota I am a return customer. Jake was my salesman he helped me get exactly what I was looking for if you’re looking for a vehicle ask for Jake return customer. Jake was my salesman he helped me get exactly what I was looking for if you’re looking for a vehicle ask for Jake More
by zzknew01
Employees Worked With
Jake
January 03, 2025
Very helpful for us answered all of our questions. Treated fairly on our trade. Had our new car ready as promised. Took care of the little issue with the new vehicle. Everyone went out of their way fo Treated fairly on our trade. Had our new car ready as promised. Took care of the little issue with the new vehicle. Everyone went out of their way for us. Will recommend to anyone that needs a new vehicle. Thank you all! More
by Thomashobbs
Employees Worked With
Scott McFeely, David Rhum
December 29, 2024
Unfortunately this is the only way I receive a call back from the service department of the dealership. I understand you wanted to speak to me about my last review; I’ve called twice asking to speak directl from the service department of the dealership. I understand you wanted to speak to me about my last review; I’ve called twice asking to speak directly to the gentleman who’s left me the message, he’s been out both times. The second time I asked to speak to the man in charge of the man who left the message, I was transferred and waited. I was then rang back to the woman who answers each time I ask to speak to the supervisor of the service department, she has always been pleasant and tries to assist. He was in a zoom call and asked to take my name, number, and said he’d call me right back after the zoom call. I did not receive a call back. This was Thursday. I will be taking time off of work this week to take my jeep to Gaddis and pray whatever they find wrong with it is covered with Toyota considering I just purchased it through them. More
by No Name Again
Employees Worked With
Joe Andrude is what I heard on the voicemail.
December 23, 2024
I saw the car on the lot. Met the criteria. Was able to deal with dealership to my satisfaction! Feel comfortable calling to ask any questions or concerns that I might have. T Met the criteria. Was able to deal with dealership to my satisfaction! Feel comfortable calling to ask any questions or concerns that I might have. Totally satisfied. More
by vaabercrombie
Employees Worked With
Evan Burke
