Toyota of Muncie

I have purchased 2 vehicles from this dealership - a 2010 Rav4 and a 2011 Camry. Both times I worked with Geoff Cook as my sales representative and I have to say the service was extraordinary. I was prev Rav4 and a 2011 Camry. Both times I worked with Geoff Cook as my sales representative and I have to say the service was extraordinary. I was previously a client of another dealership in Muncie, Indiana and had been for years. When it came time for me to look for a new car, I just had to give Toyota of Muncie a shot. The reputation that they have built in East Central Indiana for their service and community involvement is second to none. I looked at the other dealership first and then visited Toyota - it was a night and day difference. From the moment you arrive at the dealership and are promptly greeted by someone who holds the door open for you, to the superb cleanliness of the facilities, all the way to them pulling around your new car into the showroom - every last detail is thought through. I must also say that the follow-up has been great. I've received phone calls, letters, emails, etc. all from representatives making sure that I had a great experience. They really have gone above and beyond to take care of me. The bottom line is that you can find good cars and good deals at most car dealerships. In today's world, it's the little things that make a big difference. This dealership not only offers high quality cars and good deals - but they hit a home run when it comes to the finer details. If you want to feel like you are taken care of when it comes to one of the bigger purchases in life, you will choose Toyota of Muncie. It's really that simple. More

My experience at Toyota of Muncie was great! I was very impressed with the friendliness and helpfulness of the staff members. Each time I visited the dealership someone was there to open the door and gree impressed with the friendliness and helpfulness of the staff members. Each time I visited the dealership someone was there to open the door and greet me with a smile. I went in unsure of what I wanted, but Preston answered all my questions and allowed me to test drive several vehicles. I was at the dealership multiple days and never felt pressured by the sales staff to purchase that day. The college grad program with the special financing offers made the price great, too. I love my new Corolla, and would highly recommend Preston and the rest of the staff at Toyota of Muncie! More

No questions asked, Toyota of Muncie has set the standard for all car dealers in Central Indiana. Not only are the prices fair, but the friendly and knowledgeable staff make the car buying experience that mu for all car dealers in Central Indiana. Not only are the prices fair, but the friendly and knowledgeable staff make the car buying experience that much more enjoyable. It doesn't matter if you're in the market for a new $40,000 Highlander or a $5,000 pre-owned vehicle, Scott and Devin will treat you with the respect and dignity every car buyer deserves. More

I continue to have a lot of faith with this dealer and their people. The experience, value, and quality I've received with the new Toyata 4runner purchased there in October of 2010 demonstrates that our their people. The experience, value, and quality I've received with the new Toyata 4runner purchased there in October of 2010 demonstrates that our local citizens combined with the Toyota quality make a valuable regional asset for the auto market. More

This dealship is awesome. Jason Sherwood always holds our hand through anything going on in the dealship and is wonderful. When my girls come in he always treats time like they are his own. We apprec our hand through anything going on in the dealship and is wonderful. When my girls come in he always treats time like they are his own. We appreciate hima nd all he does for us. Al Holdren More

I always have a great experience at Toyota of Muncie. Premier staff, quaility products and service and a top notch facility. Toyota of Muncie is the ONLY Dealership I recommend to my Family and Friends. Premier staff, quaility products and service and a top notch facility. Toyota of Muncie is the ONLY Dealership I recommend to my Family and Friends. My nieghbors were so impressed by my comments and my car that they pruchased 2 new vehicles in December 2009 and are know recommending Toyota Of Muncie as well. It is easy to refer business to them knowing the experience will be the same each time and for each referral sent to Dealership. More

I'm sitting here with my Mother, who bought a new Scion from Geoff Cook, filling this out. Being 77 yrs old she sometimes doesn't understand things well. I was most impressed with the amount of time Geoff from Geoff Cook, filling this out. Being 77 yrs old she sometimes doesn't understand things well. I was most impressed with the amount of time Geoff took with her to make sure she understood everything about the car then the sales. This attitude toward personal service extended to Kevin in finance. They've converted a loyal GM family to a Toyota/Scion convert. Thanks again to Geoff, Kevin and Toyota of Muncie. More

I had a great experience at Toyota of Muncie! My salesman was Devin McWhorter and he was very helpful and knowledgeable about all of the Toyota products. I ended up driving 3 different models, I ended up cho was Devin McWhorter and he was very helpful and knowledgeable about all of the Toyota products. I ended up driving 3 different models, I ended up choosing a 2010 Rav 4 sport. I had a certain price range that I wanted to stay in and they got me a great deal and I even saved some money! Devin and all of the gentlemen at Toyota of Muncie were very helpful and always smiled and made sure I was taken care of. I never felt uncomfortable while making a huge decision on which vehicle was right for me. Toyota of Muncie is definitely where I will be buying my vehicles from now on. I would recommend Devin and Toyota of Muncie to anyone who is looking for a new or used car. More

The recent ice storm build up so much ice in my driveway that it tore back the valence underneath my Lexus ES300. It made my car sound like a snow plow as the valence dragged on the ground. After several da that it tore back the valence underneath my Lexus ES300. It made my car sound like a snow plow as the valence dragged on the ground. After several days of putting up with it, I finally decided to take it in, thinking that a Toyota dealership would be able to fix it or have a new part if I needed one. I was prepared for a long wait and a big bill. I pulled into the bay and had no wait. When I said what was wrong to the woman at the counter, a service tech standing right there jumped in and said he could fix it immediately. It was done in less than five minutes (only had to place plastic pieces back in). No charge! He then asked me if I wanted to have my car washed for free. That was the longest part of the visit (10 minutes). I hung out in the waiting area and ate some food. Everything was clean and everybody was friendly. I'll definitely get my car serviced here again! More

I came to toyota to look for something nice and affordable. I didn't have to go anywhere else because i got everything i wanted in one place. Geoff Cook was great to work with, very friendly, profe affordable. I didn't have to go anywhere else because i got everything i wanted in one place. Geoff Cook was great to work with, very friendly, professional, and willing to do what he could to make me happy.The store itself is very appealing, all the staff was friendly and professional. Scott the sales manager was very helpful as well. Kevin in finance made the paperwork quick and straight forward. I would recommend Geoff and Toyota of Muncie to anyone interested in a new or used car. More