Toyota of Muncie

I always have a great experience at Toyota of Muncie. Premier staff, quaility products and service and a top notch facility. Toyota of Muncie is the ONLY Dealership I recommend to my Family and Friends. Premier staff, quaility products and service and a top notch facility. Toyota of Muncie is the ONLY Dealership I recommend to my Family and Friends. My nieghbors were so impressed by my comments and my car that they pruchased 2 new vehicles in December 2009 and are know recommending Toyota Of Muncie as well. It is easy to refer business to them knowing the experience will be the same each time and for each referral sent to Dealership. More

I'm sitting here with my Mother, who bought a new Scion from Geoff Cook, filling this out. Being 77 yrs old she sometimes doesn't understand things well. I was most impressed with the amount of time Geoff from Geoff Cook, filling this out. Being 77 yrs old she sometimes doesn't understand things well. I was most impressed with the amount of time Geoff took with her to make sure she understood everything about the car then the sales. This attitude toward personal service extended to Kevin in finance. They've converted a loyal GM family to a Toyota/Scion convert. Thanks again to Geoff, Kevin and Toyota of Muncie. More

I had a great experience at Toyota of Muncie! My salesman was Devin McWhorter and he was very helpful and knowledgeable about all of the Toyota products. I ended up driving 3 different models, I ended up cho was Devin McWhorter and he was very helpful and knowledgeable about all of the Toyota products. I ended up driving 3 different models, I ended up choosing a 2010 Rav 4 sport. I had a certain price range that I wanted to stay in and they got me a great deal and I even saved some money! Devin and all of the gentlemen at Toyota of Muncie were very helpful and always smiled and made sure I was taken care of. I never felt uncomfortable while making a huge decision on which vehicle was right for me. Toyota of Muncie is definitely where I will be buying my vehicles from now on. I would recommend Devin and Toyota of Muncie to anyone who is looking for a new or used car. More

The recent ice storm build up so much ice in my driveway that it tore back the valence underneath my Lexus ES300. It made my car sound like a snow plow as the valence dragged on the ground. After several da that it tore back the valence underneath my Lexus ES300. It made my car sound like a snow plow as the valence dragged on the ground. After several days of putting up with it, I finally decided to take it in, thinking that a Toyota dealership would be able to fix it or have a new part if I needed one. I was prepared for a long wait and a big bill. I pulled into the bay and had no wait. When I said what was wrong to the woman at the counter, a service tech standing right there jumped in and said he could fix it immediately. It was done in less than five minutes (only had to place plastic pieces back in). No charge! He then asked me if I wanted to have my car washed for free. That was the longest part of the visit (10 minutes). I hung out in the waiting area and ate some food. Everything was clean and everybody was friendly. I'll definitely get my car serviced here again! More

I came to toyota to look for something nice and affordable. I didn't have to go anywhere else because i got everything i wanted in one place. Geoff Cook was great to work with, very friendly, profe affordable. I didn't have to go anywhere else because i got everything i wanted in one place. Geoff Cook was great to work with, very friendly, professional, and willing to do what he could to make me happy.The store itself is very appealing, all the staff was friendly and professional. Scott the sales manager was very helpful as well. Kevin in finance made the paperwork quick and straight forward. I would recommend Geoff and Toyota of Muncie to anyone interested in a new or used car. More

Geoff Cook and the others have taken great care of us. We went into the dealership on a referral. Geoff took the time to listen to what our needs were in the vehicle and in the price. After looking at s We went into the dealership on a referral. Geoff took the time to listen to what our needs were in the vehicle and in the price. After looking at several vehicles, we found the right fit. They continued to help us find the color we wanted. We love our new Rav4. More

We have purchased three (3)vehicles since 2007 from Toyota of Muncie and with each we have been treated professionally, with courtesy and have not felt pressured to buy. Geoff Cook whom we have bought Toyota of Muncie and with each we have been treated professionally, with courtesy and have not felt pressured to buy. Geoff Cook whom we have bought two (2 )vehicles from has shown that our interest is number one and not just a sale. He along with all others we have dealt with from service, parts, sales have shown sincere appreciations of our business. With the variety of vehicles that Toyota is marketing it is mind blowing that someone can know each of those products and able to demonstrate all the bells and whistles in detail as Jeff has proven to us. We have also been treated during every visit like the first time we walked through their door. Their new facility is more very impressive, well designed with customers in mind. Management has done well. More

i was treated better there than any other dealer that i have ever delt with and i'm 72 years old...geoff cook the sales rep was great he bent over backwards to do what he could to meet our needs....i will have ever delt with and i'm 72 years old...geoff cook the sales rep was great he bent over backwards to do what he could to meet our needs....i will go back for my next car..i trade every three years..and will make sure that geoff waits on me More

So I have been to several dealers. In fact I had been to this dealership before. I feel as though I need a sales man who is going to give me the facts and not lie to me. I bought my first used car from Geof this dealership before. I feel as though I need a sales man who is going to give me the facts and not lie to me. I bought my first used car from Geoff Cook and because of this great attitude I decided that I would lease my first used car from him as well. I have had nothing, but good things say about this dealership. Everyone here makes life that much easier. For instance I live in Indianapolis now and I still continue to come back to Muncie just to get my service done here. Geoff Cook has made a commitment to great service and has been the face of Toyota in every way imaginable. I truly love my two Toyota's and I continue to proclaim how great they are and how great the service is at Toyota of Muncie. To all the members, especially Geoff, thank you for always being there to make my life that much better! More

Customer service is extremely important to me, no matter what I'm buying. I'm very sensitive to how I'm being treated as a customer - especially when it comes to buying a vehicle (if you know what I mean). what I'm buying. I'm very sensitive to how I'm being treated as a customer - especially when it comes to buying a vehicle (if you know what I mean). Well, let me tell you, Reddie Henderson exemplifies great customer service. Never have I been treated so well at any dealership before. And believe me, I've walked out of many dealerships thinking that there's got to be a better way. But then I was referred to Reddie Henderson. And I must say, he was the best recommendation I ever received. Reddie's very honest, knowledgeable, friendly and efficient. The best part is that every staff member I dealt with at Toyota of Muncie was like this. Absolutely AMAZING!! I'm almost scared to go back fearing that it was all a in my head. I'm kidding of coarse, because for me, there's no better dealership! Thank you T.O.M. You ROCK!!! More