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Toyota of Murfreesboro

Murfreesboro, TN

3.0
312 Reviews

3434 Bill Smith Dr

Murfreesboro, TN

37129

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Showing 312 reviews

January 25, 2019

Service agent was exceptional! Agents are always friendly and helpful. Love the waiting area and the refreshments offered and the chance to look at the new cars love it! More

by Bettylou1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 30, 2019 -

Toyota of Murfreesboro responded

Thank you so much for the positive review! It is our commitment to provide all of our customers with clean and comfortable facilities as well as friendly and top notch service. We're looking forward to your next visit with us!

January 23, 2019

Excellent service I have used your dealership for service several times. Have never tried to sell me something I did not need. Fairly fast service and friendly More

by Hdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Jan 28, 2019 -

Toyota of Murfreesboro responded

Thank you for choosing Toyota of Murfreesboro for your service needs! Our staff is dedicated to providing top notch service and quality work you can trust. We're looking forward to your next visit with us!

January 21, 2019

Fixed my problem and shuttled me to work Even though I mentioned this problem with my speaker on a previous visit it was this visit that finally got it corrected. They identified the problem More

by Brodarb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine
Jan 23, 2019 -

Toyota of Murfreesboro responded

We're so happy to hear we were able to help you out with your speaker problem! We'd be more than happy to pass along your comments to Jasmine as well. Thanks again for taking the time to leave us this information about your recent visit. Until the next time we meet, take care!

January 18, 2019

Great experience Sale people Matt (Bro) and Will were exceptionally sharp and easy to work with.. Matt knew every detail of the complex Avalon and Will was very respon More

by oldman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Breaux and Will Duncan
Jan 21, 2019 -

Toyota of Murfreesboro responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 18, 2019

Good Service The service advisor. Andrew Bartlett, was very knowledgable and poliite. I was very pleased with time I waited at the dealership. My service was fast More

by Roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bartlett
Jan 21, 2019 -

Toyota of Murfreesboro responded

Roy, we are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Toyota of Murfreesboro. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

January 17, 2019

NEW 2019 RAV4 BUYER Our salesman, Matt, was awesome! He was very knowledgeable about the overall features of the car, warranty and service. Everything I asked you knew More

by TMAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Braeux
Jan 21, 2019 -

Toyota of Murfreesboro responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Toyota of Murfreesboro for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

January 02, 2019

Bad service, assurances not kept, No mamual We bought a used car with a keyless entry. A manual was to be provieded.a great warenty was give if manual follow! NO mamual! More

by UnhappyRo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kat
December 27, 2018

Purchased New Toyota Tundra I went to several Toyota dealership in East Tennessee and none of these would work with me like the Sales people at this Toyota dealership.I would rec More

by Happy New Tundra Truck Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay, Humphrey
December 22, 2018

Excellence The salesman, Alex, was extremely friendly and helpful in helping us find just the right truck. He was very knowledgeable about the vehicle's features More

by Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Doug
December 21, 2018

Service on '18 RAV 4 We received excellent ,professional.and friendly service on our '18 RAV 4 on Tues Dec 18th. We got in as scheduled. Terrance, the Service Mgr was f More

by RAV 4 owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrance, Service Mgr
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