Toyota of Naperville

New car purchase The Dealership is EXCELLENT. Good courteous people. The Sales person was very helpful in making my purchase easy. The facility is nice, clean and well The Dealership is EXCELLENT. Good courteous people. The Sales person was very helpful in making my purchase easy. The facility is nice, clean and well maintained which is pleasing to the customers. More

Fast and Proffessional Mike Beck did a great job. He was fast but professional. I am very busy and don't have much extra time so this was very much appreciated. Mike Beck did a great job. He was fast but professional. I am very busy and don't have much extra time so this was very much appreciated. More

DO NOT PURCHASE A CAR FROM THIS DEALERSHIP PLEASE DO NOT DO NOT PURCHASE A CAR FROM THIS DEALERSHIP!!! WHAT THEY DID TO US WAS JUST WRONG!!! My fiance and I bought a 2017 Highlander at this dea PLEASE DO NOT DO NOT PURCHASE A CAR FROM THIS DEALERSHIP!!! WHAT THEY DID TO US WAS JUST WRONG!!! My fiance and I bought a 2017 Highlander at this dealership, and we really feel deceived and misinformed. We wanted the car out of door price for 39k, and they had agreed with the price. So we thought we got the car for 39K, but looking closely at the paperwork, we been cheated by them. The car came out to be 42k. So, we came back to the dealership and talk to the car manager, they turned their back on us saying that they sold the car to us for 39K and that price does not include tax and other fees. That is just wrong, does he not understand when we said we want the car out of door with 39K???? Most of my family member drive a Toyota and we have purchase a few Toyota from other dealership, and this crap never happened to us. It just maked me very upset about the way they cheated on customer. I bought my 2015 Highlander at Orland Park Toyota, they were very good at negotiating, and their paperwork are very clear of everything. I wanted it the car for 39k also out of the door, and they agreed with that price and sold the car. And they are great with paperwork, they showed us every lines on the paperwork to make sure the price was correct, and provided us all the documents that needs to keep for the car. But, at this Naperville dealership, we did not get the same service as Orland Park, they spinned through all the documents very quick and just want us to sign. And, we just made a big mistake not to look at the documents closely. We would never expect they would cheated on us like this. until, we received out first bill, then we realized it, came back and talked to them and they were not nice and try to solve the problem. Keep telling us that they did nothing wrong and everything were all on paper. One thing, at Orland Park, when I bought my car 2 years ago, they provided us many paperwork they show the price of car clearly. But at this dealership, they only gave us one piece if yellow copy paper and they put all the way at the bottom of the folder. It seems like they tried to hide something. And just recently, i heard from co-workers and friends that Toyota Naperville is not a good dealership to purchase car, the price of their car are way higher than other Toyota dealership. We had such a bad experienced, and we will never ever purchase a car from them in the future. SO BE AWARE EVERYONE!!! GO TO OTHER TOYOTA DEALERSHIP, DO NOT COME TO THIS DEALERSHIP More

Jose totally helped with choosing Toyota! I test drove several make/model vehicles that week. Jose was definitely the best salesman we worked with! His assistance and knowledge of vehicles, as I test drove several make/model vehicles that week. Jose was definitely the best salesman we worked with! His assistance and knowledge of vehicles, as well as sense of humor and down to earth nature sealed the deal! Thanks again, Jose!! More

Great! Larry Berzonskis treated us like royalty! He was professional and had a genuine sense of humor, which made him easy to do business with. Thank you Toy Larry Berzonskis treated us like royalty! He was professional and had a genuine sense of humor, which made him easy to do business with. Thank you Toyota of Naperville. More

Great sales service Dave Avemian was fantastic. He listened to understand our driving needs and expectations. He worked diligently and professionally to get us in the c Dave Avemian was fantastic. He listened to understand our driving needs and expectations. He worked diligently and professionally to get us in the car of our choosing. We would be happy to work with him again, and do recommend him to anyone looking for a reliable vehicle. More

Very good and positive experiance. Stanislaw Tabor, Indiana, Carmel, June17,2017 Great Dealership. Great salesman. Good Polish man. Great experience . I am livi Stanislaw Tabor, Indiana, Carmel, June17,2017 Great Dealership. Great salesman. Good Polish man. Great experience . I am living in Indiana. I heard very good opinions about Toyota in Naperville, ILL, first of all about Kris Krzysztof Kosinski who can speak Polish very fluently. This language was very important because, as a Polish person, I could understand well about some technical words better than in English. Generally speaking to go from Carmel,Indiana to Naperville,ILL (210mi) was a good my decision. Thanks to Kris I bought new 2017 Toyota RAW4 Hybrid. Kris was very friendly and polite. He gave me some good advances and found good resolutions in some problems. So, thank you Kris for your great kindness and goodness, for your professional work as well. Good work, Kris! May God bless you always and your wonderful family. I will strongly recommend you to everybody. More

another reason to shop Toyota of Naperville ! I recently met with Nadeem at Toyota of Naperville, I was shopping for a safe vehicle for my mom & dad. I wanted something that would look out for th I recently met with Nadeem at Toyota of Naperville, I was shopping for a safe vehicle for my mom & dad. I wanted something that would look out for them as I do, so Nadeem showed me the 2017 Rav4 Limited Awd. this car can practically drive itself ! sensors in front, sensors in back, cameras and radars and bluetooth, Oh My ! and since this is my parents 3rd Toyota from Toyota of Naperville. they felt quite familiar in their new Rav4 ! I couldn't thank the staff enough at Toyota of Naperville, starting with Nadeem, sales manager Suha, and our business manager, the lovely Eren! & what a clean showroom ! what a nice lounge! and the everyone is so freindly and cheerful. Im looking forward to shopping here again! p.s. shout out to Mr. P O'Brien More

Buying new cars I traded in two cars and bought two brand new cars from this dealer. I am happy about the experience and would come back once I am ready for my next c I traded in two cars and bought two brand new cars from this dealer. I am happy about the experience and would come back once I am ready for my next car.Their sales are very friendly and patient. More

Hard to find Tundra Mukesh Mehta did an awesome job from the moment he greeted us at the door - painless experience and extremely quick - met the manager within 10 minute Mukesh Mehta did an awesome job from the moment he greeted us at the door - painless experience and extremely quick - met the manager within 10 minutes. Hard to find used Tundra ! Great work B Hall More