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Toyota of Naperville
Naperville, IL
8,300 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,300 reviews
July 26, 2024
The people at the dealership were kind and friendly. Each interaction with the staff was positive. Each interaction with the staff was positive. More
by Ivan Tovar
Employees Worked With
Helpful July 24, 2024
Out of all the Toyota dealers I visited, this one was the best one. Harvey Nyien was kind, honest and treated me with respect. Harvey was very knowledgeable, and answered all of my questions. I highly recom best one. Harvey Nyien was kind, honest and treated me with respect. Harvey was very knowledgeable, and answered all of my questions. I highly recommend Harvey and this dealer. Everyone involved in the process made it a great experience. More
by ocambron084
July 23, 2024
Fast, friendly, responsive and perceptive service. Couldn’t ask for more honestly feel like they are committed to taking care of their customers and keeping the cars nice. Couldn’t ask for more honestly feel like they are committed to taking care of their customers and keeping the cars nice. More
by efbanach
July 22, 2024
We had a wonderful experience with Chris from the moment we walked in. He was attentive to all of our questions, transparent, and worked on getting us the best deal. Highly recommend Chris for all your car we walked in. He was attentive to all of our questions, transparent, and worked on getting us the best deal. Highly recommend Chris for all your car needs! More
by YK
Employees Worked With
July 21, 2024
Have purchased 4 cars here over the past 30+ years and always been pleased with the product and the service, both at time of purchase and maintenance visits. always been pleased with the product and the service, both at time of purchase and maintenance visits. More
by pcmpjm1453
July 20, 2024
Harvey was very easy to work with and efficient when purchasing my Tacoma. His knowledge of Toyota and passion for the brand made me appreciate the brand too. All the other staff I worked with did great purchasing my Tacoma. His knowledge of Toyota and passion for the brand made me appreciate the brand too. All the other staff I worked with did great as well. The only reason I am rating 4 stars is due to the lack of after care instruction after ceramic coating. More
by Ivan Tovar
Employees Worked With
July 20, 2024
This dealership is the easiest and most honest place to purchase a new and/or used car. We've done both and had a great experience all 4 times. purchase a new and/or used car. We've done both and had a great experience all 4 times. More
by Steve H
July 20, 2024
David was great to work with! Friendly, knowledgeable, and determined to provide a high level of customer satisfaction. He followed up with me via text and email after our first v Friendly, knowledgeable, and determined to provide a high level of customer satisfaction. He followed up with me via text and email after our first visit, checking in and offering to answer any questions. When we returned for the purchase, he expressed gratitude for the business immediately. Absolutely no pressure whatsoever. Throughout our time at the dealership, he did his best to make us comfortable. I would highly recommend him to anyone. More
by Karyn
July 19, 2024
Jake was extremely helpful and really made buying a new car easier and less stressful! He was extremely knowledgeable and patient! I would highly recommend him! car easier and less stressful! He was extremely knowledgeable and patient! I would highly recommend him! More
by Troll3030
