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Toyota of New Bern

New Bern, NC

4.8
247 Reviews
Call Dealership (252) 637-7200

5010 U.S. 70

New Bern, NC

28560

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247 Reviews of Toyota of New Bern

September 07, 2023

Michael was the ONLY dealership employee across the spectrum of dealerships visited (Chevy, Dodge, Ford, and another Toyota store) over 3 weeks who took the time to demonstrate the features of my vehic More

by pebo27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Smith, Michael Moore, Tommy Jones
Report | Print
Sep 08, 2023 -

Toyota of New Bern responded

We're delighted to know that Michael and our team at Toyota of New Bern stood out among the rest! We always strive to provide detailed information about each vehicle. Thanks for choosing us, we appreciate your kind words!

Helpful
September 07, 2023

Robert has great people skills. The dealerships is lucky to have such a professional in the service department. More

by thenites425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
Report | Print
Sep 08, 2023 -

Toyota of New Bern responded

We appreciate your kind words about Robert and our service department at Toyota of New Bern. We're lucky to have customers like you too!

Helpful 1
September 05, 2023

Very quick visit, just needed a way to get into my gas cap. Amber was great to work with. More

by Mamagrande63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Sep 06, 2023 -

Toyota of New Bern responded

We are happy to hear that Amber and the team took great care of you! Thank you for choosing Toyota of New Bern and for sharing your experience. Drive safely!

Helpful
September 01, 2023

Fast and easy appointment scheduling. Friendly and courteous service department. Quick service with good attention to detail! More

by Cliff
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Sep 05, 2023 -

Toyota of New Bern responded

Cliff, we're glad to know you found our service at Toyota of New Bern fast and friendly. Thanks for the positive feedback!

Helpful
August 24, 2023

Wonderful people to work with. Will keep going back. Service was incredible awesome Bobby was super nice & helpful. More

by ssg78952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Report | Print
Aug 24, 2023 -

Toyota of New Bern responded

We're delighted to know you had an incredible experience with Bobby and our team at Toyota of New Bern. We appreciate your support and look forward to seeing you again!

Helpful
August 22, 2023

I’ve been very pleased with my Toyota Tacoma. Sturdy, dependable vehicle. Next time I’m in the market for a pickup I will definitely consider the Tacoma. More

by g.mcferron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Aug 22, 2023 -

Toyota of New Bern responded

We're glad to know you've been pleased with your Toyota Tacoma from our dealership. We look forward to assisting you again when it's time for a new pickup!

Helpful
August 18, 2023

always professional short waits very accommodating with my schedule get the job done i a quick manner More

by maryeileene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Smith, Michael Moore, Tommy Jones
Report | Print
Aug 18, 2023 -

Toyota of New Bern responded

Thank you for the review! We appreciate your support and hope to see you again at Toyota of New Bern!

Helpful
August 07, 2023

The service was awesome. The service provider was sufficient, considered and thorough thru out my appointment. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Report | Print
Aug 09, 2023 -

Toyota of New Bern responded

Charlie, we're delighted to know you had an awesome service experience at Toyota of New Bern. We strive for thorough and considerate care during each appointment. Thanks for your feedback!

Helpful
August 04, 2023

Dan did a great job. He knows his job. He explained everything so we understood. Even though we spent money, he made it pleasant. More

by gso0451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Aug 07, 2023 -

Toyota of New Bern responded

We're glad to know that Dan made your experience at Toyota of New Bern a pleasant one! It's great to see our team members' expertise and communication skills appreciated. Thanks for the review, we hope you enjoy your purchase!

Helpful
July 24, 2023

Was just there for tires on my tacoma, great tires and service. Service writer was spot on. More

by acgudwrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Never got the man's name
Report | Print
Jul 25, 2023 -

Toyota of New Bern responded

Thank you for the review! We are so glad to hear that you had a successful service experience. Drive safely, and we hope to see you again at Toyota of New Bern!

Jul 25, 2023 -

acgudwrench responded

Will be back for my next service

Helpful
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