Toyota of Newnan

I have been taking my 4 Runner for service for many years now and have been very happy with the service dept. The service dept was always very courtesy and helpful with me. It was time to purchase another v now and have been very happy with the service dept. The service dept was always very courtesy and helpful with me. It was time to purchase another vehicle and we returned back to Toyota of Newnan after leaving 3 other dealerships. John and Glenn were both honest and courtesy and listened to our opinions. More

Truly excellent service. Both gentlemen worked really hard to offer us a fair deal for our trade in and a fair deal on the price of a new vehicle. The experience was convenient, quick,and hassle free. It hard to offer us a fair deal for our trade in and a fair deal on the price of a new vehicle. The experience was convenient, quick,and hassle free. It was a pleasure doing business with them. More

i had to go to toyota of newnan to get some work done for one of my cars. they have the xxxxtiest customer service i have ever seen, you have to wait 20 minutes to get hold of a service advisor and they wont one of my cars. they have the xxxxtiest customer service i have ever seen, you have to wait 20 minutes to get hold of a service advisor and they wont even give you a call when your vehicle is ready to pick up, you have to call them and ask them about it. they dont pull the car up for you. i am never going back to this dealership again. More

Brought in 06 Tundra for 60k service, brake pads & driveline vibration. After service, returned to shop because of rattling & popping of brakes, driveline vibration continuing to get worse. This heavy driveline vibration. After service, returned to shop because of rattling & popping of brakes, driveline vibration continuing to get worse. This heavy vibration was blown off as 'tire tread caused'. I was ASE master tech 18 years, this is NOT tire caused vibration, when driveshaft separates at center joint, I guess I'll prove my point. Tires have less than 10k miles anyway, and I'm not spending $700 on new tires again just to prove the point that it was NOT the tires to begin with. More

Twice now Ive tried to purchase a vehicle from Newnan Toyota, and twice I have had to go to a different dealer. It seems that Newnan Toyota can't get the same vehicles that other dealers can. Im not su Toyota, and twice I have had to go to a different dealer. It seems that Newnan Toyota can't get the same vehicles that other dealers can. Im not sure why some dealers don't want to deal with them, but in two occasions now I have been forced to purchase the vehicle I wanted from a dealer dealer who could get the vehicle. I will no longer waste my time trying to purchase a vehicle from them. When they tell you that if they don't have the vehicle you want, but they can get it, don't believe them. Because they probably can't. More

I think the sales experience was good but I thought the post-purchase experience was the best. I received personal follow up calls to confirm I was happy with my purchase, I got follow up calls from the se post-purchase experience was the best. I received personal follow up calls to confirm I was happy with my purchase, I got follow up calls from the service department to help schedule my first oil change at 5,000 miles, and then my experience at the service has always been terrific. More

We were looking for a Toyota solara. After looking online we went to Toyota of Newnan. There we met Rashad Middlebrooks who let us have a test drive. My wife Debbie just loved the car and I loved all the fri we went to Toyota of Newnan. There we met Rashad Middlebrooks who let us have a test drive. My wife Debbie just loved the car and I loved all the friendly people at Toyota of Newnan. We have had to return for some service work but Toyota of Newnan has gone above and beyond to make everything great. More

I went in to Toyota of Newnan originally to purchase a Scion and although I was greeted by a representative immediately, the owner was very rude... I purchased a Toyota from Union City and had great cust Scion and although I was greeted by a representative immediately, the owner was very rude... I purchased a Toyota from Union City and had great customer service all around (and the owner was even nice). Needless to say, I will not be taking my Toyota for maintenance or any service at Toyota of Newnan, especially after Walt was extremely rude to my daughter who came into his dealership also looking to purchase a car. A man who acts as though he is better than his customer does not deserve to have a business.... Great job walt, you lost my service and and the rest of our purchases. More

Sales dept. are very good- period! Fianance dept. is Sales dept. are very good- period! Fianance dept. is very bad, tried the typical bait & switch tactics and attempted to force me to buy all that ext Sales dept. are very good- period! Fianance dept. is very bad, tried the typical bait & switch tactics and attempted to force me to buy all that extra overpriced crap that you don't need. Service dept. very very bad. Four attempts to fix same problem - on new car, and manager did not return phone calls when he said that he would - annoying!! More

These guys will tell you anything to make a sale. They are also very slick. If the sales person cant get you to committ they'll bring out the "big dogs" to lay on more pressure. By the time you've signe are also very slick. If the sales person cant get you to committ they'll bring out the "big dogs" to lay on more pressure. By the time you've signed anything, you didn't end up with a deal at all. There was a discrepency to our loss and I have tried since April (It is June) to get it resolved. They have not responded nor fixed the problem and we are still out $500.00. I just wish I had checked this ratings forum before I even drove on to their lot. More