Toyota of Newnan

Working with Shawn was the best idea we ever had. This dealership was clean and had a good inventory. This dealership was clean and had a good inventory. More

Was a excellent experience! Shawn made buying my first vehicle easy and I would highly recommend anyone to him! Shawn made buying my first vehicle easy and I would highly recommend anyone to him! More

We purchased vehicle last month. Gustavo Was been patient and helpful, answered all the questions we have. Gustavo Was been patient and helpful, answered all the questions we have. More

I took my Rav-4 in for 10000 mile service which includes oil change and tire rotation. When I got home I noticed that the tires had not been rotated. I had previously lost the valve stem cap on the left fro oil change and tire rotation. When I got home I noticed that the tires had not been rotated. I had previously lost the valve stem cap on the left front tire. The other three still had the caps on. Guess which tire is still missing the cap. Yep, the left front!!! Makes me wonder what else they conveniently forgot to do!!! The paperwork says that over two dozen checks were made to my car. Now you’ve got me wondering how many of the checks were done service by simply checking the appropriate box. Never mind, I’ll check them myself! More

I will never do business with this dealership. We went to look for a Highlander. They only had 3. The salesman showed us a cop of another one they had that was e route to the dealership. He said t We went to look for a Highlander. They only had 3. The salesman showed us a cop of another one they had that was e route to the dealership. He said they would hold it when it gets there if we would out $1000 down. He said they would refund our $1000 if we changed our mind. We put the money down and 3 days later let him know we decided it wasn’t what ever wanted and he promised to send us our money back. It has been 2 months and we don’t have our money back. I have called and left numerous phone messages and sent numerous emails to Connor, the general sales manager. He won’t answer his phone, won’t return calls and won’t respond to emails! I have read reviews where he treated other people this way. Never do business with Newnan Toyota! The general manager is a crook ! More

I had purchased a car a month previously from Toyota of Newnan that was not a good fit, and did not adequately take care of my transportation needs. I want to thank Gustavo Egidi for assisting me with gett Newnan that was not a good fit, and did not adequately take care of my transportation needs. I want to thank Gustavo Egidi for assisting me with getting into a car that I feel much more comfortable in. He listened to my concerns and actually asked me what I needed, and worked with me to get it. I was afraid that I would be stuck with a car that I was not truly happy with, but I was able to get a Corolla which is what I originally went in to purchase. Thanks to Gustavo( who is AMAZING), his sales manager, and Brandon D. in financing for their assistance! More

I brought my car in for routine service in Dec 2021. They were to change the oil, top off the fluids, rotate tires, inspect brakes, and do their multi-point vehicle inspection on the car, which only ha They were to change the oil, top off the fluids, rotate tires, inspect brakes, and do their multi-point vehicle inspection on the car, which only had 5000 miles at the time. Fine. All was good. Around 6 months later, after only driving the car 700 miles, I was needing to jump my other car that had a dead battery, so I opened up the hood. I found the positive battery cover off and the coolant reservoir empty (dry) and the windshield washer fluid very low. Had I not looked, my car probably would have overheated not too long after. I called the service center and brought the car in. They proceeded to do a full inspection of the water pump, radiator, etc. and found no leak. Duh. We all know what happened. They never completed the service in December. I got some stupid explanation of maybe an air bubble of sorts that caused the coolant reservoir to be empty. Yeah, right. They added coolant and washer fluid. I had put the battery cover back already. I can no longer trust them, but have a couple more years on my "free"service agreement with them. I will have to check under the hood before leaving their facility when it is serviced again. This is totally unacceptable. More

Took my Tundra in for 85,000 mile service, front and rear differential replacement, and transmission fluid replacement. When my vehicle was done I decided to check my oil for before I left and the dipstick w differential replacement, and transmission fluid replacement. When my vehicle was done I decided to check my oil for before I left and the dipstick was dry. I asked my service advisor (Autumn) if she knew which mechanic worked on my truck. I told her to have a different mechanic check everything that I had just paid to have them replace. To be clear, she was and has been great but, I don't trust the mechanics there. I'm in the process of replacing everything myself now. It very frustrating. I have a cross country trip coming up and don't want to rely on their work. This took place on April 29, 2022. Order # 0387959 and paid $547.12 I cannot recommend the Newnan, GA Toyota service center. This whole thing was swept under the rug. No manager came out to talk to me or called to apologize. More

We are looking for a new Camry and went to Toyota of Newnan today. Austin Donaldson helped us today and was fantastic. He was personable, kind and helpful without being overbearing the way some car d Newnan today. Austin Donaldson helped us today and was fantastic. He was personable, kind and helpful without being overbearing the way some car dealers can be. He seemed to read my sons mind on what he wanted in the car and showed us a model that he loved. We have bought three vehicles from this dealership and have always had a great experience. Thank you guys while we decide on the right choice! More