Toyota of North Charlotte

I have only owned Toyotas for the last 25 years. I have never had a problem with a Toyota product or service. I have & will always be a faithful Toyota customer!!! never had a problem with a Toyota product or service. I have & will always be a faithful Toyota customer!!! More

Had Great Service from all of the staff,I would highly recommend visiting this dealership. Chris Pack, Travis Renders (spelling?) and Preston Lane went above and beyond our expectations. Thank you very recommend visiting this dealership. Chris Pack, Travis Renders (spelling?) and Preston Lane went above and beyond our expectations. Thank you very much Kim & John Cope More

I just purchased a new Camry from Toyota of North Charlotte. It was one of the best car buying experiences I ve had- from Christian Guerrero s knowledge of the car and answering questions to Walter H Charlotte. It was one of the best car buying experiences I ve had- from Christian Guerrero s knowledge of the car and answering questions to Walter Hoover s no pressure approach during the negotiation process to Preston Lane s help with all the paperwork. I will recommend this dealership to family and friends. More

Sold us the car but never fully explained how the Navigation and Bluetooth work . Disappointed Tried reading book. Very confusing. Have to skip around to get answers. Allen Navigation and Bluetooth work . Disappointed Tried reading book. Very confusing. Have to skip around to get answers. Allen More

You and your guys are the bomb! This was the easiest car buying experience I have EVER had. I was pleased with all the service/attention that I received. Even though I was working with Paul and Dan others o buying experience I have EVER had. I was pleased with all the service/attention that I received. Even though I was working with Paul and Dan others on the floor offered me coffee, water or a soda. I found that to be exceptional customer service. Normally, if I’m not your customer later for you but, not your guys! I have spoken to others about you, hopefully they will make up their minds soon and come and see you! More

Lizz Lunn and Vicki and Samantha not only offered the right vehicle (Sienna XLE) via the internet with right pricing, but they made the visit to North Charlotte our final stop. I shopped with 12 dealers right vehicle (Sienna XLE) via the internet with right pricing, but they made the visit to North Charlotte our final stop. I shopped with 12 dealerships before buying and the experience (friendly, professional, fast) and the feel (low pressure but engaging) made us new customers. More

The reason for the rating given is not having my questions answered regarding potential payment and finance rate. This sales director by the name of Jackie "told" me to bring both of my trades and 3 questions answered regarding potential payment and finance rate. This sales director by the name of Jackie "told" me to bring both of my trades and 3k to be able to close the deal with no explanation whatsover. When I counter-offered, I was totally unheard and ignored.I drove to the dealership to speak with the general manager that was supposedly there that night according to the lady that answered the phone,his name is Paul Kramer, I had called before I drove to the dealership, and was told that he was with customers, I arrived within a very short time, and was then told he was not in, made me wonder... Jackie, the sales director came out to speak with me, visibly shaken and nervous and once again stated that HE told me what I needed to to do. Since when do businesses "tell" people what to do. Its supposed to be all about open discussion and options of which this dealership was not willing to do. I will tell everyone I know to not use this dealership. I had already recommended several people to go to this dealership, I will now tell them to never use this dealership. They do not return phone calls in a timely manner. I had gone into the dealership on a Saturday, spent for hours to be only be told thanks, but no thanks, we cant do anything for you, I then had a call from another "sales mnanager" by the name of Samantha, she kept saying she would return my calls, and never did. More

I have lived in Huntersville for 4 years and have always used the Toyota of North Charlotte for all my service needs of my 2006 Prius. The team has always been helpful. I am relocating out of state but I used the Toyota of North Charlotte for all my service needs of my 2006 Prius. The team has always been helpful. I am relocating out of state but I would recommend this service team for anyone with Toyota vehicles. More

They all were Gentlemen with good work ethics. They were professional.Make sure before you go into the Dealership you do your reserach,because these guys know their JOB. professional.Make sure before you go into the Dealership you do your reserach,because these guys know their JOB. More

I HAVE TAKEN ALL OF MY VEHICLES TO TOYOTA NORTH CHARLOTTE WHEN EVER I NEED ANY REPAIRS. THEY ARE ALWAYS GOOD TO WORK WITH, DOES GREAT WORK AND IS READY WHEN PROMISED WHEN EVER I NEED ANY REPAIRS. THEY ARE ALWAYS GOOD TO WORK WITH, DOES GREAT WORK AND IS READY WHEN PROMISED More