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Toyota of Orange

Orange, CA

4.6
389 Reviews

1400 N Tustin St

Orange, CA

92867

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389 Reviews of Toyota of Orange

March 09, 2022

Took our RAV4 in for a Paint recall. Aron was our Service Rep, and kept me updated as much as possible, as they had the car for two plus weeks. They did an excellent job, but I do have o More

by arvin.pargassingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron
Mar 10, 2022 -

Toyota of Orange responded

Arvin, We're happy that overall you were satisfied with your recall service and we appreciate your feedback regarding the trim piece. Your opinion and satisfaction are very important to us, so please don't hesitate to contact me should you like to discuss the cost of parts and services or anything else. Thank you. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

February 27, 2022

Most of the time when I'm at the dealership for minor service, I'll wait for my vehicle. This time I needed more extensive service. My go to guy is Aron Parra. I called ahead to set up my appointmentt an More

by sargetom20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron Parra
Feb 28, 2022 -

Toyota of Orange responded

We are happy to see that Aron was very accommodating and your services were completed in a timely manner. Thank you for choosing us here for all your vehicle needs and we look forward to continuing to work together for years to come. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

February 22, 2022

Toyota of Orange is awesome again. Joaquin, the service writer, handled my vehicle's service without an appointment. He is always courtesy and professional. Thanks!!! More

by Cliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joaquin - service department
Feb 23, 2022 -

Toyota of Orange responded

Cliff, We're happy to see Joaquin was very accommodating and we appreciate you choosing us here for all of your service needs. Looking forward to serving you again soon. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

February 16, 2022

Do not buy from any dealers who markup above Markup. It is outrageous.. I can not even test drive the suv . Please do not buy from dealers that use this horrific pandemic as an excuse to earn extra pro More

by discovery360
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sale team
Feb 16, 2022 -

Toyota of Orange responded

While disappointed that you're dissatisfied with the pricing of select high-demand vehicles, our pricing is based on current market value during this nationwide inventory shortage. Should you like any further clarification on why this SUV is priced like it is, please contact me. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

Feb 16, 2022 -

discovery360 responded

Thanks for response… Toyota msrp is already higher than most comparable vehicles, Remember, this shortage is only short term, but dealer current practice will affect my decision and all associates around me for long time.

February 05, 2022

Thank you Javier Mendoza for always treating us as a family. You know we will keep coming :) More

by jovitapineda23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Mendoza
Feb 07, 2022 -

Toyota of Orange responded

You are family and we''ll continue to treat you that way. We'll be sure to share this with Javier and we'll see you again soon! Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

February 05, 2022

Very informative and ready to do what’s best for the customer. Awesome service department thank you More

by Mando Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose n Jessie
Feb 07, 2022 -

Toyota of Orange responded

Mando, We're very happy that our team takes great care of you and your vehicle. Thank you so much for being part of our Toyota of Orange Family and we can't wait to see you here at your next service visit. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

January 23, 2022

I met Luis Solares, salesperson at Toyota of Orange 2 weeks prior to making a purchase from him. He was very patient and continued to follow up with me and stay in touch the whole time. He never pressure More

by davidd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Solares
Jan 24, 2022 -

Toyota of Orange responded

David, We're so happy to see Luis took great care of you from start to finish and did a great job getting you into the vehicle you deserve. Congrats on your new ride and welcome to our Toyota of Orange Family. Should you ever need anything, please let us or Luis know. We're always here to help. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

December 23, 2021

I went in there with no hope of getting a new car. Guess what i pulled out in a new Camry thanks to Chris and Ivan. They where helpful and still are very helpful. More

by Bigloon15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan and Chris
Dec 27, 2021 -

Toyota of Orange responded

Congrats on your new Camry and welcome to the family! We're so happy to see Chris and Ivan did a great job getting you into a new Toyota and you drove home happy. Thank you for this great review and we look forward to seeing you here in 2022. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

December 16, 2021

My battery was going dead in my 2014 Prius C, everything started shutting down related to the electrical, at the same time, I was in a desperate need to get to the Douglas Hospital (Neuro ICU) within UC Irv More

by liladoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager who expedited the order, the entire service crew and staff.
Dec 16, 2021 -

liladoss responded

Amazing dealership!!!!

Dec 17, 2021 -

Toyota of Orange responded

We are here to help and we're very happy to see our team was extremely accommodating in a time of need. We are wishing your son a speedy recovery and we hope you and your family have a Happy Holidays. Please don't hesitate to let us know should you ever need anything. We're here for you. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

December 04, 2021

TONY BONILLA IS THE BEST SALES MAN and the dealer is the best 100% and attention too More

by Tigre Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bonilla#1, alex,oscar
Dec 06, 2021 -

Toyota of Orange responded

Tony's a great asset to us here and it's no surprise he takes great care of you. We'll be sure to share this 5-star review with him and we look forward to working together again soon. Hope all is well. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

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