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Toyota of Orange
Orange, CA
295 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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295 Reviews of Toyota of Orange
May 09, 2018
Horribly deceptive service department Made an appointment with the service dept.. The service dept. promised things on the phone and deceived us completely. He was rude, deceptive, and t Made an appointment with the service dept.. The service dept. promised things on the phone and deceived us completely. He was rude, deceptive, and then denied that he ever told us those things on the phone prior to our appointment. He then reminded us that their mechanics had a family to feed just like we do. We then told him to not work on our car and to bring it back to the service area, we did not trust them anymore from that point on. We have four Toyota vehicles, I will never trust them with our cars again. Also, our prior service experience, they overcharged us at the payment window by $80, we returned to show them the error and they returned our money. As we exited, another man came in with the same issue of over charging him, he was very angry also. They are a den of thieves. NEVER TRUST TOYOTA OF ORANGE😡 More
by pysano
Employees Worked With
Juaquin in service
Helpful April 27, 2018
Outstanding service professional courteous and friendly and It’s an absolute pleasure each and every time I need service I will make sure that Joaquin i is in He knows the history of my vehicle from memo It’s an absolute pleasure each and every time I need service I will make sure that Joaquin i is in He knows the history of my vehicle from memory he checked up on things to confirm is well-informed and I trust him totaly . We have developed an outstanding work working relationship that It’s difficult to find nowadays More
by Chilylili
Employees Worked With
Joaquin Velarde
April 12, 2018
Amazing buying experience! Jeff was amazing, patient, fast, and reliable during our online buying experience. He found us the perfect vehicle while staying in our budget. Upon Jeff was amazing, patient, fast, and reliable during our online buying experience. He found us the perfect vehicle while staying in our budget. Upon arriving at the dealership, the Sienna was parked in front for us to test drive. Jorge was very patient, helpful and informative during the application process and delivery of the vehicle. Luis was great to work with and answered all our questions regarding finance and additional services for our family vehicle. We were in and out of the dealership within two hours. Do not hesitate to visit Toyota of Orange. They will take care of you and provide you with an amazing buying experience. More
by JRunner76
Employees Worked With
Jeff Kyte, Jorge Acosta, Luis Rodriguez
April 02, 2018
Great Customer Service I recently had my Toyota Highlander totaled in a car crash and needed to purchase a new vehicle. I went to Toyota of Orange because they have so many I recently had my Toyota Highlander totaled in a car crash and needed to purchase a new vehicle. I went to Toyota of Orange because they have so many cars to choose from with a huge inventory and they have great customer service and are willing to work with you on price. This is my second car I have bought from this dealership and I recommend them to anyone who is looking to purchase a car from Toyota. They really took care of me and I am happy to say I now own a new Toyota Rav. Thanks to Edward Gonzalez and his great customer service. He made the whole experience of buying a car painless and he is very knowledgeable of each cars features and helped me find the best suit for me! Thank you Ed, and Toyota of Orange. More
by Saecha
Employees Worked With
Edward Gonzalez
March 31, 2018
Great buying experience This is a top notch dealership if you want to buy a car. Pete Weston was fantastic! We came to an agreement on price over the phone and when I came in This is a top notch dealership if you want to buy a car. Pete Weston was fantastic! We came to an agreement on price over the phone and when I came in and finalized the deal there were no surprises. He was friendly, helpful, and gave a great deal. This guys a unicorn in the car business. The dealership is clean and very well designed. I would recommend anyone to go here to buy a new car. More
by Arthur
Employees Worked With
Pete Weston
March 18, 2018
Excellent I have had my cars serviced here since I bought my first Toyota in 2004. Every time I have service adviser Patrick, the service is the best. Patrick I have had my cars serviced here since I bought my first Toyota in 2004. Every time I have service adviser Patrick, the service is the best. Patrick is professional, knowledgeable, polite and pays attention to every detail. He is the best service adviser I have encountered. I highly recommend. More
by matrix man
Employees Worked With
Patrick Kongnhotha
March 01, 2018
Excellent Service! Excellent customer service and satisfaction!! They really worked with us and got us what we asked for!! Very friendly and available to answer all of o Excellent customer service and satisfaction!! They really worked with us and got us what we asked for!! Very friendly and available to answer all of our questions. I LOVE my 2018 Toyota Camry!! More
by jcastro
Employees Worked With
Chris in Finance and Sam-salesman
February 17, 2017
Great Dealership. Good service and great work on my car. Everyone at this dealership is a pleasure to deal with. And what i ended up paying was not bad at all. Good service and great work on my car. Everyone at this dealership is a pleasure to deal with. And what i ended up paying was not bad at all. More
by evere77
Employees Worked With
Vicente Rodriguez Jr.
February 10, 2017
Bought Prius Persona Series Don't feel I got good personal help. Took a year to get Carfax report. Never got 2nd key. Did not get 3 free oil changes. Don't feel I got good personal help. Took a year to get Carfax report. Never got 2nd key. Did not get 3 free oil changes. More
by Persona owner
Employees Worked With
Steve
February 06, 2017
Costumer Services Department The Costumer Services at Toyota of Orange is oustanding the services department has the best staff there is always with a great attitud ready to help The Costumer Services at Toyota of Orange is oustanding the services department has the best staff there is always with a great attitud ready to help one of the services advicers there Joaquin Velarde always is ready to help he would go one step farther to help a costumer with their auto needs...great attitud always with a big smile on his face always patiences an detail on his work to provide the best services possible... therefor we would always continue taking our car there for services... we trust their advice and we value their services... Thank you Toyota of Orange - The Estrada's family More
by Maria Estrada
Employees Worked With
JOAQUIN VELARDE
