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Toyota of Orange

Orange, CA

4.7
384 Reviews
Call Dealership (714) 639-6750

1400 N Tustin St

Orange, CA

92867

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384 Reviews of Toyota of Orange

July 31, 2024

Honest, easy and efficient. Highly recommend to anyone looking to buy a Toyota. Courteous staff as well More

by venison-shipper.0m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Householder
Report | Print
Jul 31, 2024 -

Toyota of Orange responded

Welcome to the family and congrats on your new Toyota! We're so happy to see your car-buying experience was a great one and you drove home satisfied. Should you ever have any questions about anything, please don't hesitate to reach out. We're here to help. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 19, 2024

Friendly , professional & very accommodating. Uber service is great. The cashier and rest of staff are super helpful. More

by lilliansamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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Jul 22, 2024 -

Toyota of Orange responded

Lillian, We're glad you're completely satisfied with your experience here and we appreciate you choosing us for your Toyota needs. Should you ever need anything in the future, please let us know. We're here to help. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 15, 2024

We have been going to Toyota of Orange for almost 20 years. Jose is a great Service Mgr. - we have 5 Toyota’s we bring Toyota of Orange. More

by Peggy Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Esparza
Report | Print
Jul 16, 2024 -

Toyota of Orange responded

Peggy, Thank you so much for your loyalty to us here! We're incredibly lucky to have you as a valued customer and we can't wait to work together for another 20 years! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 12, 2024

I have been using and buying cars from Toyota of Orange since 2001. We have bought 5 cars from them & have had all serviced, two Camry’s & three Prius’s. More

by Jon chin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not my Favorite guy.
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Jul 12, 2024 -

Toyota of Orange responded

Thank you so much for your loyalty to us here, Jon! We're lucky to have you as a valued customer and we look forward to continuing to work together for years to come. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 08, 2024

Service department fixed recall issue. However, the fix triggered another known issue, yet vehicle was released to me. I had to bring the car back again the next day for the new fix. Again More

by inastance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Jul 09, 2024 -

Toyota of Orange responded

We appreciate your feedback and we're disappointed you were inconvenienced and had to return the next day. We hope that all issues have been fixed and if they have not, please contact me. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 06, 2024

Toyota Care was much faster than expected. Was told "expect to be waiting up to 3 hours" and it was more like 30 minutes total. More

by meredith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
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Jul 08, 2024 -

Toyota of Orange responded

Meredith, It's great to see our team got you in and out in no time. Thanks for stopping by and thanks for this 5-star review. Until next time. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 03, 2024

Customer is treated very respectfully. Good follow up on service record. Great confidence in work performed. More

by pherrera003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Pena
Report | Print
Jul 08, 2024 -

Toyota of Orange responded

We take pride in providing quality service and we're so happy that's exactly what you receive. Thank you for both your business and your feedback. We hope your vehicle's treating you well and we can't wait to see you here at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

June 22, 2024

Great customer service and very friendly staff one thing though need to work on getting a faster service. More

by fzambrano143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales rep Vanessa and Jesus in service
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Jun 24, 2024 -

Toyota of Orange responded

It's great to see you receive the quality service you deserve. We appreciate your feedback regarding the time it takes to complete services. We'll definitely be sure to take this into account, as we always want to be accommodating our guests in as timely a manner as possible. We hope your Toyota is treating you well and we look forward to seeing you here at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

June 17, 2024

I have bought 3 cars from Toyota of Orange. I trust Toyota, and the Orange Service Center is where I always go. Great cars, great service, great employees.. More

by juliedavani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron
Report | Print
Jun 17, 2024 -

Toyota of Orange responded

Julie, Thank you so much for your loyalty to us here! We're incredibly lucky to have you as a member of the family and we look forward to continuing to take great care of you and your vehicle needs for years to come! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

June 13, 2024

Patrick Kongnhotha went above and beyond in helping us out with our 2012 Highlander. He was very clear in what would transpire, how long it would take, and how much it would cost. Great communication! We' More

by mrdqt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kongnhotha
Report | Print
Jun 13, 2024 -

Toyota of Orange responded

Patrick's a great asset to us here and it's no surprise that he provided you with both top-notch service and communication. We hope that your Highlander is treating you well and we can't wait to serve you, your friends, and your family in the future. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

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