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Toyota of Orange

Orange, CA

4.6
388 Reviews

1400 N Tustin St

Orange, CA

92867

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388 Reviews of Toyota of Orange

August 16, 2024

Great service and attitude with quality work done and professional staff. Uber ride and pickup service home. Sales technician was very good and offered complete detail clean and discounted price on HV b More

by buitinnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Greene
Aug 16, 2024 -

Toyota of Orange responded

It's great to see the service process is seamless and our team is accommodating. Thank you for choosing us for your vehicle needs and thank you for this 5-star review. See you at your next visit! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

August 09, 2024

David the service manager was courteous and accommodating to our request. Andy the service tech kept us updated on repair items and cost. Although the cost for some repairs is higher compared to a mechanic s More

by Ilovemogli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Andre
Aug 12, 2024 -

Toyota of Orange responded

We're happy to see that overall you are satisfied with your experience here and should you ever need anything in the future, please don't hesitate to let David or Andy know. They're here to help. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

August 08, 2024

I have leased at least seven cars from Toyota of Orange over the past 15 years. I have Always received excellent service. More

by LLBentley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Deloss & Jeff Kyte
Aug 12, 2024 -

Toyota of Orange responded

Thank you so much for your loyalty to us here! We're incredibly lucky to have you as a valued customer and we can't wait to work together for another 15+ years! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

August 01, 2024

Horrible experience overall. Came to looking to buy a car and the salesmen were rude and seemed more interested in making sure I drove off the lot with a car rather than genuinel More

by ricardobustos8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Jack Rodrigo Reza
Aug 01, 2024 -

Toyota of Orange responded

Ricardo, Your loan was approved by Toyota Financial Services with a better rate, which is why we needed you to come back in to sign your paperwork. We're disappointed that despite getting you approved with TFS, you were unhappy with the new monthly payment for this RAV4. Because of your dissatisfaction, we unwound your deal and provided you back with your trade-in. We're discouraged that despite being so accommodating, you are still unhappy. Should you like to discuss your experience in any further detail, please feel free to contact me. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 31, 2024

Honest, easy and efficient. Highly recommend to anyone looking to buy a Toyota. Courteous staff as well More

by venison-shipper.0m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Householder
Jul 31, 2024 -

Toyota of Orange responded

Welcome to the family and congrats on your new Toyota! We're so happy to see your car-buying experience was a great one and you drove home satisfied. Should you ever have any questions about anything, please don't hesitate to reach out. We're here to help. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 19, 2024

Friendly , professional & very accommodating. Uber service is great. The cashier and rest of staff are super helpful. More

by lilliansamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Jul 22, 2024 -

Toyota of Orange responded

Lillian, We're glad you're completely satisfied with your experience here and we appreciate you choosing us for your Toyota needs. Should you ever need anything in the future, please let us know. We're here to help. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 15, 2024

We have been going to Toyota of Orange for almost 20 years. Jose is a great Service Mgr. - we have 5 Toyota’s we bring Toyota of Orange. More

by Peggy Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Esparza
Jul 16, 2024 -

Toyota of Orange responded

Peggy, Thank you so much for your loyalty to us here! We're incredibly lucky to have you as a valued customer and we can't wait to work together for another 20 years! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 12, 2024

I have been using and buying cars from Toyota of Orange since 2001. We have bought 5 cars from them & have had all serviced, two Camry’s & three Prius’s. More

by Jon chin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not my Favorite guy.
Jul 12, 2024 -

Toyota of Orange responded

Thank you so much for your loyalty to us here, Jon! We're lucky to have you as a valued customer and we look forward to continuing to work together for years to come. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 08, 2024

Service department fixed recall issue. However, the fix triggered another known issue, yet vehicle was released to me. I had to bring the car back again the next day for the new fix. Again More

by inastance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 09, 2024 -

Toyota of Orange responded

We appreciate your feedback and we're disappointed you were inconvenienced and had to return the next day. We hope that all issues have been fixed and if they have not, please contact me. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 06, 2024

Toyota Care was much faster than expected. Was told "expect to be waiting up to 3 hours" and it was more like 30 minutes total. More

by meredith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
Jul 08, 2024 -

Toyota of Orange responded

Meredith, It's great to see our team got you in and out in no time. Thanks for stopping by and thanks for this 5-star review. Until next time. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

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