Toyota of Orlando

hassle free shopping I had one of the greatest shopping trip ever. Neils Christensen and his team were the greatest. I was totally informed before I made my purchase. I wo I had one of the greatest shopping trip ever. Neils Christensen and his team were the greatest. I was totally informed before I made my purchase. I would definitely recommend this dealership. More

Excellent experience with Marcello Alevato Marcello Alevato was very helpful walking us through all of the paperwork. He answered all of our questions. When our new Camry was ready, he put th Marcello Alevato was very helpful walking us through all of the paperwork. He answered all of our questions. When our new Camry was ready, he put the tag on for us, removed the stickers from the windows, installed the floor mats, entered our phones into the Blutooth system and gave us directions to return the rental car that we were using. Really exceptional service! More

Perfect Customer Service by Rafael Hernandez I called at the last minute with precise expectations. I got exactly what I wanted at no inconvenience to me. Super Job Rafael Hernandez Thanks! I called at the last minute with precise expectations. I got exactly what I wanted at no inconvenience to me. Super Job Rafael Hernandez Thanks! More

Agustin Vasquez I usually call Mr. Vasquez to set up an appointment for my van's maintenance. He is always there with a big smile to greet me. He explains everything I usually call Mr. Vasquez to set up an appointment for my van's maintenance. He is always there with a big smile to greet me. He explains everything that will be done for my vehicle and later tells me if anything else should be taken care of. He is a professional. Thank you Mr. Vasquez. More

Pleased with the service and quality of Toyota of Orlando I purchased a 2007 Toyota Prius back in the summer of 2006 and have had that same vehicle for 9 years with just nearly at 210,000 miles at time of tra I purchased a 2007 Toyota Prius back in the summer of 2006 and have had that same vehicle for 9 years with just nearly at 210,000 miles at time of trade in to drive a new 2015 Toyota Prius. The sales service was excellent and they were up-front and honest with me about my options. I admit I was looking at other Toyota competitors but nothing could compare to the service and prices of Toyota of Orlando. They will always be my dealership of choice! More

Stay away Falsified information We had a very unpleasant experience with Toyota of Orlando. We were a couple that make well for ourselves and our well-informed. We were dealing wit We had a very unpleasant experience with Toyota of Orlando. We were a couple that make well for ourselves and our well-informed. We were dealing with Luis Beltre who misrepresented information, for someone working as a Sales Specialist, we expected him to know what he was talking about. He mentioned that the company used black book value for trades and proceeded to give us a trade-in value well below the even the FAIR condition although our car was not. When we asked why we were given a price lower than the lowest value on Black Book, instead of trying to find an answer he said "I don't know man I'm just the sales specialist". My husband was promised number configurations in the morning and we received no call, instead we called there twice. This man is unprofessional and makes false promises. When you say you're going to call the least you can do is call, even if you cannot do the deal we wanted. NOT TO MENTION we have tier 1 intrest rates with south eastern Toyota Finance and were promised to stay the same as part of their "loyalty program". That was not the case. However, Toyota of Clermont DID have us at Teir 1 so go there instead. They seemed to be more well informed of the Loyalty Program if you are interested. More

fixing my car Eduardo Fernandez was so nice and really cared about my needs I took my car in for a oil change and it turned in to fixing my car he made sure every t Eduardo Fernandez was so nice and really cared about my needs I took my car in for a oil change and it turned in to fixing my car he made sure every thing was done he had great customer service and should train others he really cares about the customer. More

Best 4th Of July Yet! After our 2000 Jeep Grand Cherokee bit the dust on Thursday morning my husband I know we would have to start car shopping. We went to only two dealers After our 2000 Jeep Grand Cherokee bit the dust on Thursday morning my husband I know we would have to start car shopping. We went to only two dealerships and after visiting Honda we arrived at Toyota. First we were greeted by Shawn who was so helpful and kind enough to show me about 10 different used Toyota Crossover/SUV's. After test driving the 4Runner I knew I found a match. We were then brought inside (in the AC thank goodness) and spoke with Birdie Friddell. Bridie was AWESOME. He listened to our wants and needs and genuinely tried to get us the best deal that would make us happy! Which was a success and after 2ish hours of paperwork processing (with complimentary water bottles) we ended the process with meeting with Marcello Alevato. He had all of our documents organized and easy to sign/understand. Marcello then walked me out to our new car and helped get everything hooked (Bluetooth etc.) Honestly, my husband and I dreaded the idea of having to go car shopping and loathed the idea of having to haggle for a fair deal, but after our experience at Toyota its fair to say they have made a loyal customer out of me. Family of 2 - 2011 Prius & 2012 4Runner. More

30k service i just had my 30k service for my Scion IQ at Toyota of Orlando. They got me an appointment the same day and took great care of my car. I even got a lo i just had my 30k service for my Scion IQ at Toyota of Orlando. They got me an appointment the same day and took great care of my car. I even got a loyal customer discount! Alexander Balado was very courteous and efficient and got me out as soon as possible. They even pulled my car under cover so I wouldn't get rained on when I left. Thanks, Toyota of Orlando! - Carolyn C., Orlando More

5k Service Called for my 5k maintenance service and was given an appointment the same day. Was greeted as soon as I arrived and given courteous service. The ma Called for my 5k maintenance service and was given an appointment the same day. Was greeted as soon as I arrived and given courteous service. The maintenance was done and car washed promptly. More