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Toyota of Orlando

Orlando, FL

3.6
2,904 Reviews

3575 Vineland Road

Orlando, FL

32811

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Showing 2,904 reviews

June 15, 2024

This dealer sells Sienna's with a $3000 markup on MSRP. Central Florida Toyota doesn't. A lot of other Toyota dealers don't mark up either. I would go online to Toyota and use the Toyota smartpath tool. More

by Ian L
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Kyle. Sales Manager
June 15, 2024

DEALER DOES NOT HONOR PRICE POSTED ON THE WINDSHILED OF THE CAR. I WENT IN TO THE DEALER LOOKING FOR A CAR. SALESMAN GREATED ME AT THE DOOR AND I SAID YES I AM INTERESTED IN TEH VEHICLE. I ASKED THE NUMBE More

by CUSTOMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Spencer Siviglia, Aundre Robertson, Cynthia Wagner, Kris King
Jun 28, 2024 -

CUSTOMER responded

DEALER DOES NOT HONOR PRICE POSTED ON WINDSHIELD OF THE CAR. I WENT IN TO THE DEALER ON 14 JUNE 2024, LOOKING FOR A CAR. SALESMAN GREATED ME AT THE DOOR AND I SAID YES I AM INTERESTED IN TEH VEHICLE. I ASKED THE NUMBERS ON THE WINDSHILED IS THAT THE PRICE? THE SALESPERSON ASNWERED YES! THAT IS THE PRICE. I SAID OK GOOD I JUST WANTED TO MAKE SURE ITS THE PRICE OF THE CAR AND NOT SOME RANDOM NUMBERS. i TOLD HIM OK I WOULD LIKE TO BUY IT, SALESMAN RESPONDED LET GO INSIDE AND SEE NUMBERS. WE SITDOWN AND THE MANAGER COMES OVER AND SAYS THE NUMBERS ON THE WINDSHIELD IS NOT THE PRICE OF THE CAR. I ASKED FOR CLARIFICATION. I ASK THE NUMBERS ON THE WINSHIELD IS NOT THE PRICE? HE SAID NO! I SAID BUT THE SALES PERSON SAID IT WAS. THE MANAGER ANSWERED THATS A STICKER AND NOT THE ACTUAL PRICE THE REAL PRICE IS ONLINE. I ASKED IS THAT FALSE ADVERTISEMENT? IT CERTAINLY IS MISLEADING AND IT LOOKS LIKE AN ADVERTISEMENT. WHY WOULD YOU PUT BIG NUMBER STICKERS ON THE WINDSHIELD AND MY SALESMAN CONFIRN IT IS THE PRICE WHEN IT REALLY ISNT? I ASKED TO SPEAK TO SOMEONE ABOVE HIM AND THE MANGER SAID NO! THAT WOULD BE THE OWNER AND HE IS NOT HERE. THE MANAGER OFFERED ME IF I WANTED TO WAIT FOR HIM AND HIS TIME OF ARRIVAL WAS UNKNOWN. I LEFT THE DEALER VERY DISSAPOINTED THAT THE DEALER WOULD NOT HONOR ITS OWN MISTAKE. THAT HAD POSTED THE WRONG PRICE ON THE VEHICLE. THE NUMBERS ON THE WINSHIELD DOES MEAN THE PRICE OF THE VEHICLE BUT IT WAS THE WRONG PRICE. THE DEALER DID NOT OFFER ME ANOTHER VEHICLE OR GIVE ME OTHER OPTIONS, MAYBE WE COULD HAVE MEET HALF WAY ON THE PRICE BETWEEN THE ACTUAL PRICE AND THE INCORRECT PRICE, MAYBE. I WILL NOT RECOMENT THIS DEALER, I WILL TELL EVERYONE NOT TO COME HERE AND BEWARE OF PRICE CHANGE

December 10, 2023

really today after 6 years buying cars here. .. today I was disappointed because I bought a 2023 tundra... it turned out bad I almost killed myself and my family because this car stalled without More

by jsflooringservicesorlandollc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ninguno
November 09, 2023

Arrogant and rude! ! He shouldn't deal with people. You're in the wrong job, Antônio. More

by celeuterio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Antonio Cruz
November 09, 2023

Terrible attitude, uncooperative, , lead me to buy a different brand of vehicle. Had the car I want choice to be difficult. More

by snydersnib23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Management should be fired, Aundre Robertson, Cynthia Wagner, Kris King
November 04, 2023

Did not want business from people living outside Florida. Where not helpful in anyway. Why are they on cars.com that reaches people from all over? More

by debra
Recommend Dealer
No
Employees Worked With
Do not know who the person was.
October 27, 2023

I called Toyota of Orlando and said I was interested in a certain 4Runner they were advertising on their lot, and that if the price was right, I would be happy to head straight over with a check. They lite More

by christopher.blaisdell
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Daniel Colon
September 28, 2023

Came in with credit approval. Test drove a vehicle. They would not negotiate the price or talk to me about the vehicle until they ran my credit even though I was pre-approved. Too More

by Dean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jorge, Ramon, Angel
August 15, 2023

I want retract my previous post, and after speaking with Cynthia Wagner, I have accepted it was perhaps a miscommunication between parties, thank you Cynthia for the explanation. I wish your dealership cont More

by The Standing Bear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia Wagner
August 13, 2023

If you are looking for a new Toyota, please DO NOT GO to Toyota of Orlando, especially if you are Spanish or black, or a minority, and you’re buying a car upfront. I was told I had to undergo a”background” More

by The Standing Bear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kris King
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