Toyota of Orlando

Savanah, Aquino And Laura! Thank you for my new rav4 I really love it! Everything was fast and painless definitely will come back Thank you for my new rav4 I really love it! Everything was fast and painless definitely will come back More

If you wanna be treated like herd of sheep’s then go to Toyota of Orlando. I went there to buy truck even though they had none in stock they still wasted 1 hour. First kid took me and started showing me us Toyota of Orlando. I went there to buy truck even though they had none in stock they still wasted 1 hour. First kid took me and started showing me used SR 5 Tacoma trucks even though from the start I told them I am only interested in Tacoma TRD Sport. Then I was handed over to another slick salesperson who asked me several questions had nothing to do with buying truck even though he knew there are no truck in stock wasted wasted my time. Finally I stopped him from chit chatting and told him I hear to buy Tacoma TRD. He said let me check the inventory then came back and told me we don’t have any and don’t know when we are going to get any soon. I asked him what they are selling for he told me I can’t even tell you the price you can google it. So now then keep on calling me 2 to 3 times a day I don’t know for what. I called the dealership to talk to the manager but every time told that manager is not here. I have left 3 messages but no one ever called me. One of the worst experiences at dealership ever in my life. They treat you like herd of sheep’s I saw several customers sitting on tables frustrated with pushy salesmen wasting their time trying to sell them something. More

Mr. Aundre Robertson of Toyota Orlando was the worst dealer I've ever had to deal with. Let me start off by saying that I recognize that buying a car is a business transaction that doesn't always work o dealer I've ever had to deal with. Let me start off by saying that I recognize that buying a car is a business transaction that doesn't always work out. The guy buying a car and the guy selling the car often can't come to an agreement, and the deal doesn't go through. It happens. It's just business. No hard feelings. But just because this is just business, doesn't mean you have to be rude to the buyer if the buyer doesn't want to take your deal. While I was trying to buy a car from Toyota Orlando, Mr. Robertson had a surcharge he wanted to add on top of the sales price and taxes of the car. I questioned the charge and stated that I had not seen other dealers add that charge for the same car I was trying to buy. Mr. Robertson's response was "well, that's because you haven't been shopping enough for a car." I thought he was being rude and condescending. I expressed that I would be willing to take the car without the additional charge. Mr. Robertson said No (which again, he has the right to do). I then said I could not take the car and I proceeded to get up and leave. Mr. Robertson then stated "well, come back when you've had a chance to shop around and you are ready to buy a car." Again, I thought this comment was rude and condescending since I had been shopping for a car now for a month and was absolutely ready to buy a car this day. I replied with "with respect, I've been shopping around." To which Mr. Robertson just laughed and said "No you haven't." I was getting annoyed by this point and again stated "Yes, I have." To which Mr. Robertson smiled and stated "You'll find out." By this point I flat out called him out by saying "now you're just being rude." To which Mr. Robertson just shrugged and walked away. Thankfully my wife and two minor daughters were in another room and didn't witness the exchange because i thought the guy was totally just being disrespectful. As I was leaving I asked to see Mr. Robertson's manager, and I give Toyota Orlando credit for having two people (including a sales director I believe) come out and talk to me and note my complaint. Again, me as the buyer and the dealer don't have to agree on the numbers to buy a car. Again, it's just business and either party has the right to walk away from the deal. But the dealer has no right to talk down to the buyer like that. Even if the dealer is ultimately correct about the numbers and mechanics of a proposed deal, don't belittle the buyer by laughing at his face telling him he hasn't shopped around enough like he said he has. For this reason, I give Mr. Aundre Robertson a one star as a car dealer (only because I can't give him zero stars), and i give Toyota Orlando three stars for at least having the decency to come talk to me and note my complaint (even if they ultimately don't take any action on it.) More

Excelente experiencia de compra! Recibí mucha asesoría y ayuda de las personas desde que entré en el Dealer. La vendedora Maríajose muy atenta y amable. Gonzalo y Savanah me ayudaron Recibí mucha asesoría y ayuda de las personas desde que entré en el Dealer. La vendedora Maríajose muy atenta y amable. Gonzalo y Savanah me ayudaron a completar el proceso con facilidad consiguiendo el mejor Deal para mi! Me voy muy feliz en mi nueva camioneta RAV4 More

Savanah, Jose B, and Cruz exceeded my expectations yet again with amazing service and by being honest and helpful through the whole process. I would definitely recommend this place to anyone in need of a again with amazing service and by being honest and helpful through the whole process. I would definitely recommend this place to anyone in need of a vehicle! More

Savanah, Ricardo y Maria were amazing with the purchase of my new vehicle I’m so grateful for the help today and the kindness!! of my new vehicle I’m so grateful for the help today and the kindness!! More

Went to the Toyota dealer ship please come to see Maria the product specialist Ricardo the sales person is the man. And definitely Savanah is awesome they are the persons to come to see .Thank you the product specialist Ricardo the sales person is the man. And definitely Savanah is awesome they are the persons to come to see .Thank you More

Mi experiencia en toyota fue excepcional atendida por Jorge, savanah y ángel recomendados 1000%. Muchas gracias Jorge, savanah y ángel recomendados 1000%. Muchas gracias More

Bernie crish and Savanah. Muchas gracias por la experiencia el día de hoy fueron excelentes! Gracias por mi nuevo toyota! Muchas gracias por la experiencia el día de hoy fueron excelentes! Gracias por mi nuevo toyota! More

Savanah crish and Bernie you guys were extremely helpful with the purchase of my new vehicle with the purchase of my new vehicle More