Toyota of Orlando

New 2017 Yaris iA Staff was knowledgeable of the product they sell. Tom Diaz and Eduardo Matas made the whole process easy without a hitch. They both made my first ca Staff was knowledgeable of the product they sell. Tom Diaz and Eduardo Matas made the whole process easy without a hitch. They both made my first car buying experience a pleasant one. More

Worse customers service They only want to do the sales, doesn't matter how. And after that they don't know anything. Cynthia is supposed to be the head of the dealer, at leas They only want to do the sales, doesn't matter how. And after that they don't know anything. Cynthia is supposed to be the head of the dealer, at least that what I was told. But she doesn't know anything. I feel really upset. More

Highlander Limited The overall experience was very good. The transaction was not stressful at and all request were met. It was a very smooth transaction for us. The overall experience was very good. The transaction was not stressful at and all request were met. It was a very smooth transaction for us. More

Great individuals Due to the unexpectedly circumstance, I had to purchase a new car.. I have to say the sales representative Alto was great, with awesome personality. E Due to the unexpectedly circumstance, I had to purchase a new car.. I have to say the sales representative Alto was great, with awesome personality. Every individual I encountered in the sales department was friendly. To add, Shadey Derivois the final paperwork processor was great. She was funny and made the process more enjoyable More

great buying experience it was a last minute decision to go to Toyota of Orlando. .very happy i went...got good deal love ,love my car...thank you it was a last minute decision to go to Toyota of Orlando. .very happy i went...got good deal love ,love my car...thank you More

Service was professional, friendly and highly competent My car has been serviced by Edy Fernandez and Andy Williams for two years and I have always found them to be highly competent professionals who are pr My car has been serviced by Edy Fernandez and Andy Williams for two years and I have always found them to be highly competent professionals who are prompt in their service, friendly and willing to explain technical matters in simple terms. I also trust their judgement in the things they recommend. More

Great Purchase experience I received a great service from the salesman to the person who did the final paperwork. Her name is Shadey Derivois. She was great. If I ever go to T I received a great service from the salesman to the person who did the final paperwork. Her name is Shadey Derivois. She was great. If I ever go to Toyota of Orlando to buy another car She will be the person I choose. More

Great Service!! Great atmosphere. Pablo was very helpful and explained all the details regarding my auto service. Staff was friendly. Would take my car there again. Great atmosphere. Pablo was very helpful and explained all the details regarding my auto service. Staff was friendly. Would take my car there again. Thanks Toyota!! More

Awesome experience Chito B and Jerry S (sale persons) and Eduardo Matas (the financial representative) made my buying experience sooooooo easy, BTW, my Tacoma truck is k Chito B and Jerry S (sale persons) and Eduardo Matas (the financial representative) made my buying experience sooooooo easy, BTW, my Tacoma truck is kicking. Thanks, More

Traded in two vehicles. Deal was confusing and complicated Had two vehicles for trade in there disabled. Explain situation to the sales person and manager. I wasn't sure if it was too soon to talk about trad Had two vehicles for trade in there disabled. Explain situation to the sales person and manager. I wasn't sure if it was too soon to talk about trading in both vehicle because one was in the shop and one was in my yard waiting on Insurance appraisals . We made a deal for a 2017 4 runner adding a int tonneau cover .(3 weeks to receive it) while waiting on the insurance company to quote my 2005 Toyota forerunner. I received numerous calls regarding the status between the insurance company and myself. I relayed every message to Antonio and his manager. It seems like they were quite impatient on waiting .even after I told him that the insurance company was going to total loss my 2005 4 runner. They didn't want to wait for the insurance company to send me the payout check which was done quite quickly to me . So I drove back to Toyota Of Orlando On a Sunday to make the final payment so I could be rid of them harassing me even though I had not received the insurance check and charge it to my credit card . While making the payment I question my balance that they said I had to pay twice with Antonio and three times with a female service manager that was take the payment . All five times they told me I owed $1200 so I paid it with my credit card . With great relief that it was over the telephone calls . A few days later I get a phone call from Antonio regarding the cover that was supposed to been shipped to my home two week prior that I never received at that time that there was a mistake supposedly made that I owed more money .. I had already looked into purchasing a cover from Toyota Of Orlando for $175 . Luckly I didn't because it came in the same week to my residence . The Kia forte that was used in a tree was sitting in Bill Bryan's body shop for repair. Antonio and the service manager was aware of its location . Antonio's service manager stated he would give me a tow Boucher for $150 to have the vehicle towed to Toyota Of Orlando he didn't do that. Eventually he call to get this location once again I gave them the phone number and the address and they sent a tow truck . More