Toyota of Orlando

I found a used car online and wrote them to ask about availability. I received some responses from the dealership. None contained a straight-up lie (that is why I gave them 2 starts in stead of 1). But N availability. I received some responses from the dealership. None contained a straight-up lie (that is why I gave them 2 starts in stead of 1). But Nobody mentioned either that the car had already been sold and that they were just waiting for the buyer to comeback with a cashiers check. Last email I received was less than 30 minutes before I left the house to make the 40 minute trip to them. When I got there, They walked me all around the property pointing out different cars they had. But could not find the one I came for. Once in the building they came up with more expensive cars and said I could finance the additional cost. That is not what I wanted. When they finally told me they didn't have the car any longer. Came across as a very straight-up bait and switch. More

Loved it! Mei helped me and my wife with the the test drive and explained everything about the car to us . Alexander was our other rep assisting Mei and did an awesome job.We would like to recognize the drive and explained everything about the car to us . Alexander was our other rep assisting Mei and did an awesome job.We would like to recognize them as wonderful teammates at Toyota of Orlando . The team there is outstanding ,but these two individuals went above and beyond to please us .We are going to recommend this team to our daughter when she gets her next vehicle. .. More

WATCH OUT FOR THIS DEALERSHIP! When asking for an out the door price on new truck via email because live 100+- miles away and did not want calls on my metered phone , which they immediately did anyway. the door price on new truck via email because live 100+- miles away and did not want calls on my metered phone , which they immediately did anyway. I explained I did not want to make drive unless i had some numbers for evaluation first before making drive. I was told I have to come in even though they were provided county I live in for sales tax and I had tag to transfer, which is all information they needed from me for cash sale (note other dealerships have provided pricing and they were also from Orlando area). I am aware it is seller's market at present time but want to make others aware that this dealership is of old school "get you in the door and ware you down, so they can make sure you do not get best deal / they get most profit. If there was a possible later issue or warranty problem what would happen then??? I would rate as - if could and will not ever consider them. I want to make others are at least made aware of what they will be getting into with them. More

Friendly attentive customer service Only complaint is Friendly attentive customer service Only complaint is there were no floor mats available to put in the brand new vehicle I just purchased…I wouldn’ Friendly attentive customer service Only complaint is there were no floor mats available to put in the brand new vehicle I just purchased…I wouldn’t have purchased Mats if I had to go buy Mats somewhere else after leaving since it was raining, should have been notified not at the last minute before driving off the lot More

Great experience in both sales and financing. I was really worried going into this because I wasn't sure what I was going to do when my current lease ended and Ricardo took all of my worries and made t really worried going into this because I wasn't sure what I was going to do when my current lease ended and Ricardo took all of my worries and made them disappear. And then Caesar and financing just made it the smoothest process ever. I could not recommend this enough. More

Aleica, Esteban, Alison, Orianna I have a Amazing Aleica, Esteban, Alison, Orianna I have a Amazing experience they are very polite and friendly great customer service I definitely coming back Aleica, Esteban, Alison, Orianna I have a Amazing experience they are very polite and friendly great customer service I definitely coming back to this dealer More

I got charged for service that were not provided and I am having to loose time and money to visit a third time to address and concern with my vehicle. I am rally disappointed, I convinced myself that by goin having to loose time and money to visit a third time to address and concern with my vehicle. I am rally disappointed, I convinced myself that by going to Toyota and paying their prices, I could be assured a reputable job I could feel confident about. I wish I didn't have to go back, but how else do I get the problem solved for which I was already charged. So disappointing. More

Loved it! Chito helped me with test drive and explained everything about the car to me. Aundre was my sales rep and did an awesome job. Chris made the final steps quick and easy with the paperwork. Would r everything about the car to me. Aundre was my sales rep and did an awesome job. Chris made the final steps quick and easy with the paperwork. Would recommend to anyone More

Una atención familiar y muy atentos conmigo en todo el tiempo que estuve hay estoy muy satisfecho y está es la segunda compra que hago En 8/28/2018 compré una Toyota Highlander 2018 tiempo que estuve hay estoy muy satisfecho y está es la segunda compra que hago En 8/28/2018 compré una Toyota Highlander 2018 More

Excellent work in all aspects. Great work from Andrea, Antonio and Jason. Their passion with the work they do everyday makes you think to come back all the time. This is the second time we come here Antonio and Jason. Their passion with the work they do everyday makes you think to come back all the time. This is the second time we come here More