
Toyota of Pharr
Pharr, TX

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My wife and I recently visited this dealership to explore options for a third vehicle, as our daughter just started driving and we’re giving her one of our existing cars. We had a test drive scheduled for a options for a third vehicle, as our daughter just started driving and we’re giving her one of our existing cars. We had a test drive scheduled for a Toyota Crown and Camry—my wife has always liked Toyota sedans. While we were there, she noticed a Land Cruiser on the lot. I had mentioned them to her before, but she always thought they were too boxy. This one really caught her eye, and she was excited about it—which got me excited too. So I asked if we could test drive it, since it’s within our budget and we were considering it. The salesperson explained he needed permission from his manager for these higher-end vehicles, as they’re not typically within everyone’s budget. While I saw that as a bit of a red flag, I told him I understood and explained that this vehicle was well within our buying range. He went to ask his manager, then came back—without the keys—and told us we could only test drive the Land Cruiser if we were ready to begin the buying process today. That was frustrating, especially after coming in with a scheduled appointment, a budget, and real interest. We felt dismissed and frankly a bit insulted. We left extremely disappointed. This is not how I would treat potential buyers. We’ll be taking our business elsewhere. More
We purchased a several vehicles from another Toyota with warranties for tires and windshield protection. Every other Toyota in Texas honors these warranties except this Toyota! Robert Chavez the manager was warranties for tires and windshield protection. Every other Toyota in Texas honors these warranties except this Toyota! Robert Chavez the manager was the most unhelpful person there. They had the product to provide the service but refused because the warranty was not purchased here. If you chose to do business with Penske Toyota do it at your risk because these people like to make up rules rather than abide by the rules Toyota has in place. More
I highly recommend this dealership. Mariano and staff helped meet my needs as a customer. A pleasant offer was given to me for my trade-in to help me get my monthly payment where I wan Mariano and staff helped meet my needs as a customer. A pleasant offer was given to me for my trade-in to help me get my monthly payment where I wanted it. I was in and out of there no more than 3 hours tops. Thank you Toyota of Pharr, pleasure doing business with you. More
I would recommend Toyota of Pharr to all my family and friends. I purchased a 2022 Toyota Corolla LE and l was treated with respect, courtesy and everyone was very professional. Steve was knowledgeable ab friends. I purchased a 2022 Toyota Corolla LE and l was treated with respect, courtesy and everyone was very professional. Steve was knowledgeable about the car's components and answered all of my questions. At the Finance Department, Roger and Juan explained to me the financial aspect of my contract for my new 2022 Toyota Corolla. Excellent customer service in every department even the front desk greeter was friendly and helpful. I am extremely happy that I purchased my brand new 2022 Toyota Corolla at Toyota of Pharr. More
We are so thankful for the wonderful service at Toyota of Pharr! If you are in the area, do yourself a favor and ask for Noe Gonzalez, this was by far the best experience that I’ve ever had at a dealershi of Pharr! If you are in the area, do yourself a favor and ask for Noe Gonzalez, this was by far the best experience that I’ve ever had at a dealership! More
I like going to Toyota dealership because some staff there are really helpful and accommodating. Others explain it to you clearly about the bill. there are really helpful and accommodating. Others explain it to you clearly about the bill. More