Toyota of Plano
Plano, TX
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My Advisor Zahra was very helpful. She was very nice . I will definitely will bringing my truck back to this dealership for maintenance because of her. She was very nice . I will definitely will bringing my truck back to this dealership for maintenance because of her. More
Austin was very helpful. He has made it so easy to be a Toyota customer. I've never experienced this kind of service and attention to detail. I walk in feel like I'm at home, He has made it so easy to be a Toyota customer. I've never experienced this kind of service and attention to detail. I walk in feel like I'm at home, I feel like my truck is taken into actual consideration with him. This guy should be training other team members. There's a feeling your left with when people help you and genuinely care about providing you with an experience. I'm not sure who trained Austin but you guys need to replicate this. More
The dealership is clean which leaves a good impression. Management is willing to listen in case their is a problem. You are dealt with courteous people Management is willing to listen in case their is a problem. You are dealt with courteous people More
I purchased my 2021 RAV4 at Toyota of Plano. I take my car for servicing there because they have a real organized system. They open promptly in the morning, person comes to meet me at my car, t I take my car for servicing there because they have a real organized system. They open promptly in the morning, person comes to meet me at my car, they have a pleasant waiting room, they show me what I can have done, I make a decision, they do the work promptly, I pay my bill. They are well organized and predictable and the people I deal with are knowledgeable and friendly. More
Purchased a car from their dealership and was given the standard two key fobs. When I got home I discovered one of the FOBs did not work. My salesman, Josh, said they would not do anything about it and the standard two key fobs. When I got home I discovered one of the FOBs did not work. My salesman, Josh, said they would not do anything about it and the dealership was not responsible for what the previous owner gave them. The dealership's general manager does not answer his phone and has a full mailbox. TERRIBLE CUSTOMER SERVICE! More
Toyota of Plano has been servicing my 20 year old 2006 4Runner ever since I bought it used from them 17 years ago. I can't say enough about their service and excellent work. I highly recommend them. 4Runner ever since I bought it used from them 17 years ago. I can't say enough about their service and excellent work. I highly recommend them. More









