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Toyota of Plano
Plano, TX
5,512 Reviews
Our mission at Toyota of Plano is to be the premier Toyota dealership in the Dallas/Fort Worth Metroplex through our core values of commitment to people, superior customer service and excellence in product quality. Our employees are exceptionally capable and motivated associates who share our principles of integrity and excellence. We will provide an excellent quality of service that will always exceed our customer's expectations.
We currently have a huge Inventory of New and used Toyota cars and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Corolla, FJ Cruiser, Highlander, Land Cruiser, Matrix, Prius, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Once you've selected your perfect new or used car match, let us help you with obtaining a car loan or lease in Plano.
Toyota of Plano is a family owned and operated establishment which has served the cities of Plano & Dallas for over 20 years. We are active members for the Plano Chamber of Commerce and proud Founding Sponsors of Plano Independent School District Athletic Program. We have an ongoing commitment to our local residents and business owners by providing the highest level customer service.
We are proud to announce that our new state of the art facility is now
complete. Please come visit us and see our upgraded image II new car
showroom as well as our new and improved, state of the art parts and service department so that we may better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,512 reviews
June 20, 2026
The dealership was clean, comfortable and fast service. The service attendant was friendly and professional. I was very please with her and the timely service. The service attendant was friendly and professional. I was very please with her and the timely service. More
by Lonnie
Employees Worked With
Don’t remember
June 12, 2026
I received excellent service from a knowledgeable service advisor who clearly explained all the options and the importance of each recommended item advisor who clearly explained all the options and the importance of each recommended item More
by Dngordon49
Employees Worked With
Austin Vick
June 11, 2026
I just bought my new 2026 Toyota Camry Hybrid from Toyota of Plano. The whole process was fantastic and Jay Lee was incredibly helpful, patient, and attentive. Even though it was my first time buying a car, of Plano. The whole process was fantastic and Jay Lee was incredibly helpful, patient, and attentive. Even though it was my first time buying a car, I felt comfortable and informed throughout the whole experience. I love my new car! More
by mia
Employees Worked With
Jay Lee, Gabe Hernandez
June 09, 2026
After repeated e-mails, text messages and phone calls with John Phelan , Alex , Ash and Eddie , I drove about 90 miles ,one way to Plano Toyota ,to trade my ,excellent condition 2024 Tundra Hybrid Platin with John Phelan , Alex , Ash and Eddie , I drove about 90 miles ,one way to Plano Toyota ,to trade my ,excellent condition 2024 Tundra Hybrid Platinum, with GM John's 2026 Hybrid Tundra 1794. It had 185 miles and my Tundra had low 9590 miles. First when I get there, salesperson Alex was not there. Waited nearly 45 minutes. Then was told that another salesperson ,Mark will deal my trade in. But after another hour of waiting, I was told that they cannot make the deal . In another words they said they cannot get my desired payments, even at stretching. My Tundra KB appraisal was 58004 with trade in . I even had positive 14K to 16K in equity. And that day , that Tundra 1794 Hybrid had a huge discount too. I am Very Disappointed at Plano Toyota !!! I was a repeated customer. The Tundra I am driving, was bought at that same dealership. Not got Business, at all ! I guess my business will be taken to a dealership that wants my money and trade in too .Not just Huge Profits !!! More
by GKhan
Employees Worked With
John Phelan ,Ash ,Alex Ramirez ,Mark, Eddie
May 23, 2026
When I called to make an appointment, they were able to get me in same day! I pulled into the car dealership and my advisor Charlene was great at helping me with what I needed! My shuttle driver (Matt) was get me in same day! I pulled into the car dealership and my advisor Charlene was great at helping me with what I needed! My shuttle driver (Matt) was nice as well and made sure to drop me off at where I wanted! Would recommend them! More
by Hinnie04
Employees Worked With
Charlene Gee
May 17, 2026
I had a recall on my vehicle and was said the service would take 2 to 2.5 hrs. But it took more than 4 hrs. I was ok with it but my issue is with the Cashier. I had no issues with my service advisor. Whe would take 2 to 2.5 hrs. But it took more than 4 hrs. I was ok with it but my issue is with the Cashier. I had no issues with my service advisor. When I was billed, I showed the coupon which was sent by email from ToyotaOfPlano. She never even looked at it and immediately denied saying that I need to talk to my advisor. I had never had such experience before. Whenever there were such coupons, the cashier usually acknowledges it and applies it but then I was asked to go back look for my advisor. The advisor was surprised saying that the cashier would apply it. I had to get him to the cashier so that she could apply it. I don't think the other cashiers there were doing that. I never had such experience before. I feel that cashiers should be well aware of the coupons which the service center shares and should be able to accept this without involving the Service advisor. I feel it was a very rude behavior. After waiting long hours patiently and to end my service with the bad attitude from the cashier is something I would not like to experience again. More
by DC
Employees Worked With
I don't know the name of the cashier.
