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Toyota of Plano
Plano, TX
5,508 Reviews
Our mission at Toyota of Plano is to be the premier Toyota dealership in the Dallas/Fort Worth Metroplex through our core values of commitment to people, superior customer service and excellence in product quality. Our employees are exceptionally capable and motivated associates who share our principles of integrity and excellence. We will provide an excellent quality of service that will always exceed our customer's expectations.
We currently have a huge Inventory of New and used Toyota cars and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Corolla, FJ Cruiser, Highlander, Land Cruiser, Matrix, Prius, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Once you've selected your perfect new or used car match, let us help you with obtaining a car loan or lease in Plano.
Toyota of Plano is a family owned and operated establishment which has served the cities of Plano & Dallas for over 20 years. We are active members for the Plano Chamber of Commerce and proud Founding Sponsors of Plano Independent School District Athletic Program. We have an ongoing commitment to our local residents and business owners by providing the highest level customer service.
We are proud to announce that our new state of the art facility is now
complete. Please come visit us and see our upgraded image II new car
showroom as well as our new and improved, state of the art parts and service department so that we may better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,508 reviews
May 23, 2026
When I called to make an appointment, they were able to get me in same day! I pulled into the car dealership and my advisor Charlene was great at helping me with what I needed! My shuttle driver (Matt) was get me in same day! I pulled into the car dealership and my advisor Charlene was great at helping me with what I needed! My shuttle driver (Matt) was nice as well and made sure to drop me off at where I wanted! Would recommend them! More
by Hinnie04
Employees Worked With
Charlene Gee
May 17, 2026
I had a recall on my vehicle and was said the service would take 2 to 2.5 hrs. But it took more than 4 hrs. I was ok with it but my issue is with the Cashier. I had no issues with my service advisor. Whe would take 2 to 2.5 hrs. But it took more than 4 hrs. I was ok with it but my issue is with the Cashier. I had no issues with my service advisor. When I was billed, I showed the coupon which was sent by email from ToyotaOfPlano. She never even looked at it and immediately denied saying that I need to talk to my advisor. I had never had such experience before. Whenever there were such coupons, the cashier usually acknowledges it and applies it but then I was asked to go back look for my advisor. The advisor was surprised saying that the cashier would apply it. I had to get him to the cashier so that she could apply it. I don't think the other cashiers there were doing that. I never had such experience before. I feel that cashiers should be well aware of the coupons which the service center shares and should be able to accept this without involving the Service advisor. I feel it was a very rude behavior. After waiting long hours patiently and to end my service with the bad attitude from the cashier is something I would not like to experience again. More
by DC
Employees Worked With
I don't know the name of the cashier.
May 09, 2026
The entire experience of having my car serviced today with Austin's servicing my car, Austin’s communication, and the two polite shuttle drivers made my day a lot easier!!!! This is the best service loca with Austin's servicing my car, Austin’s communication, and the two polite shuttle drivers made my day a lot easier!!!! This is the best service location! More
by Phyllis
Employees Worked With
Austin, George,and I forgot the other young lady that was Help me please call an attorney and check my location shuttle driver
May 08, 2026
Had my truck towed in on a Saturday because it wouldn’t start. I had appt. Set up for the following Monday. They actually looked at it on Saturday and diagnosed the problem. start. I had appt. Set up for the following Monday. They actually looked at it on Saturday and diagnosed the problem. More
by robcarlquist
Employees Worked With
Lucian Lucas
May 07, 2026
My relationship with Toyota of Plano is limited to the service department. The technicians have done expected work as well as a multipoint inspection to determine additional work needed due to mileage. I service department. The technicians have done expected work as well as a multipoint inspection to determine additional work needed due to mileage. I have been pleased with the work done and the time needed to do the engaged service. I have not been pressured to have service done that I wasn’t prepared to authorize. More
by tgreg
Employees Worked With
Justin
