Toyota of Plano

I bought two used cars from this dealership and the experience during the whole process was pleasant up until they transfer me with Mostafa Rezaei in the Finance department. This guy did his best effort to treat me with the worst customer service possible. I even thought of canceling my purchase and look somewhere else. I will give this guy a -1 in customer service.

The purchase of a car is not always calm and pleasant, sometimes can be very stressful but I was lucky to find some very polite and respectful sales associate at the time I bought two of their used cars.

Thank you to Jonathan for his great customer service. I was told it would take about an hour and I was out within an hour.

I am so glad I purchased my vehicle from here. I had to have a tire replaced and Richard and the crewed really did an excellent job. I was due in one month for my regular service. However, they took it upon themselves to think ahead and save me some time. Awesome experience.

Jonathan the service Adviser was very polite and nice explain everything they were doing to the car And I put attention what he was explaining which is very rare Bravo Jonathan

Very personable,, efficient, timely and professional service department. From scheduling work to driving away we were treated as if we were the only folks receiving service. Top Cabin!!!

Roshan was awesome! The only thing that surprised me was the up charge of key battery. If I had known that a $2 battery will cost me $18 I would have not agreed to it.

The service was efficient, they took care of the extra concerns I had in the same day along with the routine maintenance. Will go back to this location.

Toyota of plano has great staff. The gave me a time of when my car would be ready and they nailed it! Thanks for cleaning my car too.

John Parker was my service rep and was kind and professional. I wasn’t expecting my vehicle to be washed since I was in for a factory recall, but, voila, there is was better than when I came in for sure.