Toyota of Plano

Top-notch buying experience Could not have asked for a better buying experience than the experience we had with Joseph John. He showed great patience as my wife and I worked thr Could not have asked for a better buying experience than the experience we had with Joseph John. He showed great patience as my wife and I worked through color combinations and options. The entire process took close to three weeks and Joseph was there to answer all questions and not once was their a hint of frustration as we worked through choosing our Highlander - mutiple test drives, multiple flips on color combinations. At no point did we feel pressured do 'buy right now'. In the end we purchased from Toyota of Plano because of Joseph. An additional shout out to Mirza Begovic and Tony Yazbeck - a pleasure to work with both of them also. More

Wonderful truck buying experience! My wife and I came to Toyota of Plano to purchase a new truck. We have purchased 4 vehicles from this dealership over the past several years and have My wife and I came to Toyota of Plano to purchase a new truck. We have purchased 4 vehicles from this dealership over the past several years and have always had a great experience. This time was no different. Max took great care of us, he was very knowledgeable and answered every question I had about the truck. There was no pressure. Max let us take as much time as we needed to come to a decision. It was a friendly and easy experience. Having a great sales team means there are great sales managers involved. A special tip of the hat to Fax Imam and Tony Pan for checking in on us and making sure all was going well. So to everyone at Toyota of Plano, thank you, and keep up the great work. More

Go see Jose Campos! He made my day! After such a long and stressful journey to find a new car, I'm extremely happy that I found this place. Jose Campos is definitely the definition of pr After such a long and stressful journey to find a new car, I'm extremely happy that I found this place. Jose Campos is definitely the definition of professional, friendly! He found me a great fit and even drove me home and back so I could drop off my other car. I always thought it was too cheesy to think of dealerships and staff treating you like family, today I found out there are still great people out there who go out of there way to help you! Highly recommend this place! Ask for Jose, you won't regret it! Also Francisco Perez my Fellow Marine, the best help and advice I could ever ask for. See this Marine as well! Amazing Overall! I'm so happy this place exist. I wont go anywhere else in the future for cars. More

Forkan Siddique was incredibly patient and helpful in assisting me with finding the vehicle I wanted to purchase (certified pre-owned) RAV4. He was extremely knowledgeable and, as a woman, I appreciat in assisting me with finding the vehicle I wanted to purchase (certified pre-owned) RAV4. He was extremely knowledgeable and, as a woman, I appreciated that he didn't talk down to me but rather patiently answered questions and explained not only the ins and outs of the vehicle itself, but also of the finance end of the process. He kept me informed every step of the way and made sure I was comfortable with not only the transaction but my personal comfort (bottled water, a snack). He is, without doubt, the BEST Toyota sales representative I've ever dealt with and is a superb role model for excellence in customer service. If you need to purchase a vehicle, I highly recommend him. Kudos also to John, the Finance Manager--so pleasant, friendly and easy to work with--one of the best! More

Jose Campos went out of he's way to help us achieve the Jose Campos was a great help in helping us find the truck we were looking for. He always made himself available through either texting, phone calls or Jose Campos was a great help in helping us find the truck we were looking for. He always made himself available through either texting, phone calls or email. He was a great help. More

Experiencia muy buena, excelente atención, Gracias Recomiendo, excelente atención, te brindan muchas posibilidades, buen trabajo, buenos precios, calidad en los carros y en la atención al cliente, pago Recomiendo, excelente atención, te brindan muchas posibilidades, buen trabajo, buenos precios, calidad en los carros y en la atención al cliente, pagos cómodos, todo bien, saludos More

Very good experience ! I had a very good experience buying my RAV4 Toyota today! Kash was very knowledgeable & spent several hours of his time answering my questions & gui I had a very good experience buying my RAV4 Toyota today! Kash was very knowledgeable & spent several hours of his time answering my questions & guiding me through my decision making process. More

Sama Hawileh was very friendly and worked hard, Sama was very friendly , very beautiful and worked hard for what we wanted. She said wait here a minute and we waited in the nice cool as she walked t Sama was very friendly , very beautiful and worked hard for what we wanted. She said wait here a minute and we waited in the nice cool as she walked the line of cars i. The hot sun. She was very patient we us , especially me lol also Francisco Petez helped us out tremendously! We thank thoses two individuals for getti g us the car we wanted at the price we wanted. More

Amazing staff! I contacted Patrick H. about a certain vehicle two or three days ago, he responded with a video of the car and a short video of him talking about the I contacted Patrick H. about a certain vehicle two or three days ago, he responded with a video of the car and a short video of him talking about the car. I drove about two hours just to come look at the car and see what I needed to get into it. Patrick and John worked their magic and got me into my dream car, not only at a decent price, but around the price that I wanted it at. If you need help getting into a vehicle these two men are the ones to go to. They were so welcoming and awesome I would definitely go back again and again. More

Lawyers in Overdrive Toyota of Plano imposes some unnecessary and burdensome requirements on USAA members for a simple cash purchase of a used vehicle. For example, take Toyota of Plano imposes some unnecessary and burdensome requirements on USAA members for a simple cash purchase of a used vehicle. For example, take a 40-year USAA veteran member with excellent credit making a paid-in-full purchase with a personal check drawn the member's USAA Federal Savings Bank account to purchase a used vehicle with no financing. As required, I provided Proof of Insurance when I test drove the vehicle. When I went to purchase the vehicle, I was REQUIRED to sign the "Agreement to Furnish Insurance Policy" which is used for a credit sale or lease, even though this was a cash purchase. The Owners/Managers REQUIRED the sales staff to pull a credit report on me, even though no financing was involved. Further, I was then REQUIRED to call USAA on the spot, at 8:00PM, to add this particular vehicle to my current USAA auto insurance policy. I had to provide a proof of Insurance for this particular vehicle before I could complete the transaction. Both these requirements were time-consuming and unnecessary, particularly considering this was a cash/non-financed purchase with funds drawn on a reputable banking institution (USAA). I have purchased several used vehicles by the same means (USAA personal check, paid in full, no financing) at other dealerships and I have never been subjected to such onerous scrutiny. Craig Vlasak and Brian Salm were very helpful and understanding, but I understand their hands were tied by company procedure and they could not waive these requirements. First, the Owners/Managers need to realize that that USAA allows a grace period of several days after the purchase and will fully insure a purchased vehicle during that grace period. This is precisely so one can purchase a vehicle and have it automatically covered by USAA insurance as soon as you drive it off the lot. Second, the Owners/Managers might consider giving the finance people, ie. Brian Salm, some discretion to waive these time-consuming requirements, particularly in the case of a verified long-term USAA member who banks and insures with USAA. A credit check? Really? In closing, despite my disappointment and frustration with Toyota of Plano's company procedures, I went ahead and completed the purchase of the vehicle. The vehicle was really in great shape, it checked out good with my local mechanic, and Craig and Brian were as helpful as they could be. More