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Toyota of Plano
Plano, TX
5,429 Reviews
Our mission at Toyota of Plano is to be the premier Toyota dealership in the Dallas/Fort Worth Metroplex through our core values of commitment to people, superior customer service and excellence in product quality. Our employees are exceptionally capable and motivated associates who share our principles of integrity and excellence. We will provide an excellent quality of service that will always exceed our customer's expectations.
We currently have a huge Inventory of New and used Toyota cars and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Corolla, FJ Cruiser, Highlander, Land Cruiser, Matrix, Prius, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Once you've selected your perfect new or used car match, let us help you with obtaining a car loan or lease in Plano.
Toyota of Plano is a family owned and operated establishment which has served the cities of Plano & Dallas for over 20 years. We are active members for the Plano Chamber of Commerce and proud Founding Sponsors of Plano Independent School District Athletic Program. We have an ongoing commitment to our local residents and business owners by providing the highest level customer service.
We are proud to announce that our new state of the art facility is now
complete. Please come visit us and see our upgraded image II new car
showroom as well as our new and improved, state of the art parts and service department so that we may better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,429 reviews
November 02, 2023
Bob Bostley was the service advisor for the 10k mile oil change and tire rotation. I’ve worked with Bob on several occasions now for both of our vehicles. Each time Bob has been welcoming, friendly and tho change and tire rotation. I’ve worked with Bob on several occasions now for both of our vehicles. Each time Bob has been welcoming, friendly and thorough. It’s actually a peaceful and pleasurable experience at this dealership, which I have not experienced at several of the other dealerships in the surrounding area. I’m grateful for that, because getting my cars serviced is not something is not something that is on my “looking forward to” list. More
by ghpett
Employees Worked With
Robert Bostley
October 27, 2023
The dealership is clean and organized. The staff are friendly and accommodating. Carlos Murillo, the service advisor who attended to me, was very prompt, attentive, courteous, informative The staff are friendly and accommodating. Carlos Murillo, the service advisor who attended to me, was very prompt, attentive, courteous, informative and customer focused. He explained the work to be done, itemized the price, asked me if I have questions, and processed my vehicle right away. He also told me to give them 2 1/2 hours to complete the service. After 2 1/2 hours, he explained to me the work that were done, as well as, the state of my vehicle, before and after the service was completed, and told me that unless I have any questions, I was good to go. He thanked me for getting my service done at Toyota of Plano. More
by Esperanza
Employees Worked With
Carlos Murillo
October 23, 2023
The best experience I’ve ever had in buying a car (and I’ve bought many over the years)! Extremely fair price and car was immaculate when I picked it up. I didn’t have transportation (obviously why I was I’ve bought many over the years)! Extremely fair price and car was immaculate when I picked it up. I didn’t have transportation (obviously why I was buying a car) and the wonderful sales person, Roberto, even drove 100+ miles to pick me up!!! He was a joy to deal with as was this whole experience. More
by Revmaryla
Employees Worked With
Roberto Guido, Jeremy Dodson
October 23, 2023
When I purchased my new vehicle it only came with one key. I have been given a complete run-around with regard to when the second key would be made available. Initially promised the key after 3 months key. I have been given a complete run-around with regard to when the second key would be made available. Initially promised the key after 3 months - but when I called this dealership, I was rudely told "that has nothing to do with us. You will have to call corporate." which I did. There I was told about the chip shortage and told it would be mid-summer. Never heard another word so finally at the beginning of September, I called back and was told that I should receive something by the end of September. What I received was a letter just before the end of month announcing that the key fob would be available and for me to contact the dealership to set up a service appointment. When I did, I was informed that they would need to order the part and it would be in within a week. Never heard another back from the dealership, but when I called today, I was rudely told that the part still isn't in and I would "just have to wait." No further explanation, no apology. It has been 10 months since my purchase. I guess they got they money and now feel it "my problem." What poor service and shame on both the dealership and Toyota corporate that they cannot bother to communicate with their customers. More
by BC
Employees Worked With
Employee did not give his name
October 09, 2023
The dealership was attentive in every respect. I think refreshments should be made available especially when you have to wait more than hour. Not all people have someone to bring them back to pic I think refreshments should be made available especially when you have to wait more than hour. Not all people have someone to bring them back to pick up car. More
by Sedig2
Employees Worked With
Carlos Murillo
