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Toyota of Plano
Plano, TX
5,508 Reviews
Our mission at Toyota of Plano is to be the premier Toyota dealership in the Dallas/Fort Worth Metroplex through our core values of commitment to people, superior customer service and excellence in product quality. Our employees are exceptionally capable and motivated associates who share our principles of integrity and excellence. We will provide an excellent quality of service that will always exceed our customer's expectations.
We currently have a huge Inventory of New and used Toyota cars and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Corolla, FJ Cruiser, Highlander, Land Cruiser, Matrix, Prius, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Once you've selected your perfect new or used car match, let us help you with obtaining a car loan or lease in Plano.
Toyota of Plano is a family owned and operated establishment which has served the cities of Plano & Dallas for over 20 years. We are active members for the Plano Chamber of Commerce and proud Founding Sponsors of Plano Independent School District Athletic Program. We have an ongoing commitment to our local residents and business owners by providing the highest level customer service.
We are proud to announce that our new state of the art facility is now
complete. Please come visit us and see our upgraded image II new car
showroom as well as our new and improved, state of the art parts and service department so that we may better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,508 reviews
October 25, 2017
Great experience working with Jacob! The experience I had working with Jacob was above and beyond what I expected! Jacob was attentive, trustworthy, and geniune! His customer service skil The experience I had working with Jacob was above and beyond what I expected! Jacob was attentive, trustworthy, and geniune! His customer service skills were remarkable. It was a pleasure to have Jacob as my sales consultant in purchasing my vehicle! Carmeletta More
by Valentine52
Employees Worked With
Jacoub Oueini
October 25, 2017
Pre-owned Car Purchase I purchased a 2014 Prius from Jacob who was very attentive and went out of his way to ensure that I was pleased with the experience. It was a quick, s I purchased a 2014 Prius from Jacob who was very attentive and went out of his way to ensure that I was pleased with the experience. It was a quick, smooth and enjoyable process. Even after the sale, he maintained communication with me to make sure I was happy with the car. This is my second purchase from this dealership and I have been very pleased on both occasions! More
by Carbuyer21
Employees Worked With
Jacoub Oueini
October 24, 2017
Confusing process and poor communication Even though Ali was very nice and considerate, I had a terrible, stressful experience with multiple staff. There was confusion over whether or not the Even though Ali was very nice and considerate, I had a terrible, stressful experience with multiple staff. There was confusion over whether or not the car I wanted was available. At first I was told the dealership would cover the cost of a rental car until we could confirm (my old car was being repaired), but then I was told I would have to pay for the rental and then they would reimburse me. They weren't sure how long it would take to confirm availability. But they would only reimburse me for two days or else they would charge me for the additional time. Then I was told I needed to pay the down payment for the car, but there was confusion over the amount and what limits they could accept via debit or credit. Finally they said I didn't need to make the whole down payment, only a portion. There were separate conversations and paperwork for siloed parts of the organization -- sales, service, and rental. I was at the dealership for more than five hours, and throughout, I got changing information and was generally treated like they didn't trust me. I finally decided that, even if the car were available, I didn't want to deal with this organization in the future. I have since gone to a different dealership and the experience couldn't have been more different -- respectful, considerate, and treated me like a human being. The new dealership offered twice the trade-in amount that Toyota of Plano offered. So glad I didn't settle. More
by Patti
Employees Worked With
Ali Bahadori
October 23, 2017
Great customer service He did not push a sale, he listened to my needs and worked hard to come up with a great deal. He is very attentive and gentle, best customer service I He did not push a sale, he listened to my needs and worked hard to come up with a great deal. He is very attentive and gentle, best customer service I have received in my life! I am so happy with my car, thanks a lot Forkan!!!! More
by Arlene Aponte
Employees Worked With
Forkan Siddique
October 20, 2017
Customer Service Beyond my Expectations! I visited Toyota of Plano during the Labor Day weekend to browse for my next car, but it turned out to be one of the best customer service experience I visited Toyota of Plano during the Labor Day weekend to browse for my next car, but it turned out to be one of the best customer service experience I have had. Bucks was my saleswoman, and she was very pleasant to work with and very helpful. What impressed me the most is for her follow up services. She called me a even after a month and half after I purchased my Camry just to remind and help me book my first maintenance day, which was unexpected, but very appreciated! Thanks Bucks! More
by ChaoS
Employees Worked With
Bucks Mishra
October 20, 2017
An Awsome exprince purchasing " 2018 Toyota Rav4" I had a awesome experience working with my salesman Alex. He worked diligently to get me the car I all safety features & color I wanted. Also, Alex t I had a awesome experience working with my salesman Alex. He worked diligently to get me the car I all safety features & color I wanted. Also, Alex took his time explaining how to use some of the new features. Way to go Alex More
by HeidiN
Employees Worked With
Francois, fiance manager, Alex Malek
October 19, 2017
Purchased a 2015 Toyota Highlander I had a great experience with my salesman Wayne. He was willing to stay after hours and go the extra mile to ensure I would be pleased with my purchas I had a great experience with my salesman Wayne. He was willing to stay after hours and go the extra mile to ensure I would be pleased with my purchase. I also appreciated that John stayed late on a Saturday to make sure that I got a fair deal and was able to take our new car home that night. More
by AP
Employees Worked With
John Fulgoni, Wayne Brandon
October 18, 2017
Riz was very helpful to assist us in buying a Toyota Sienna I bought my first Toyota car at Toyota of Richardson and this time I bought a Toyota Sienna at Toyota of Plano and I like this place better. Riz was o I bought my first Toyota car at Toyota of Richardson and this time I bought a Toyota Sienna at Toyota of Plano and I like this place better. Riz was our sales man and his boss Kash stayed late to work with me to select the best car for us. More
by CF
Employees Worked With
Kash Zaman, Riz Shah
October 17, 2017
Best car buying experience I have had! Mustafa was wonderful. Gave me great information about the car. He stayed within my price range. He was never pushy, always very polite. I love my new Mustafa was wonderful. Gave me great information about the car. He stayed within my price range. He was never pushy, always very polite. I love my new car!!! More
by Chrisdan2017
Employees Worked With
Mustafa Al-Far
October 17, 2017
Awesome Experience I was very pleased with the service and the attention that was given during the call buying process. The time it took from beginning to end I felt was I was very pleased with the service and the attention that was given during the call buying process. The time it took from beginning to end I felt was a bit longer than normal, however that may be due to Saturday was a busy day.. More
by mrdonjuantx
Employees Worked With
Sunny Ati
