Toyota of Plano

They were nice people and good friendly also doing their job very well and fast job very well and fast More

I recently had issues with my Toyota RAV4 and the Toyota Dealership on Headquarters Drive took excellent care of me. The whole experience was a very positive one. Their shuttle service is great. Had nothing Dealership on Headquarters Drive took excellent care of me. The whole experience was a very positive one. Their shuttle service is great. Had nothing to worry about. Everyone I dealt with was friendly, courteous and professional. Feel I’m in very good hands. More

They have good customer service If you need help in service department look for Jonathan is the best always ready to help. service department look for Jonathan is the best always ready to help. More

Very easy to talk to people. Helped me get a car even though my credit history wasn’t great. 10/10 would recommend!! Helped me get a car even though my credit history wasn’t great. 10/10 would recommend!! More

They are very thorough. I didn't have an appointment and they squeezed me in for a 20k service and tire replacement. I didn't have an appointment and they squeezed me in for a 20k service and tire replacement. More

I have been a loyal customer of Toyota of Plano for last 9 years. I purchased 5 Toyota cars from them, so far. But service department needs lot of improvement. If you are going there for just oil change or 9 years. I purchased 5 Toyota cars from them, so far. But service department needs lot of improvement. If you are going there for just oil change or routine service, you will be better off going elsewhere. Any auto repair shop will do it in 20-30 minutes max at a cheaper rate. Today, I ended up spending >3 hours for simple oil change. The shuttle itself was available after 1 hour to drop me off and car was ready, after another 45-50 minutes. I am not going to go again for simple maintenance or oil change again. My time is more precious, than money. Toyota lost a customer, today. For such a big dealership, how does it matter? Really disappointed with the whole experience. More

The are efficient and courteous and the waiting area is clean and comfortable. Bla bla clean and comfortable. Bla bla More

Service is always completed earlier than expected. Service representative is always courteous from the time he greets you to the time vehicle is ready. Service representative is always courteous from the time he greets you to the time vehicle is ready. More

Everyone has been professional on their field! Ali has always been available every time you need to ask something re: the car. Derek was really efficient with sorting out the paperwork. Frank was Ali has always been available every time you need to ask something re: the car. Derek was really efficient with sorting out the paperwork. Frank was really helpful today in the service that was provided. Lovely people! 😊 More

Very good customer service ! I had a great customer experience at Toyota of Plano.I will recommend this dealer to my friends I had a great customer experience at Toyota of Plano.I will recommend this dealer to my friends More